Sony India Complaints & Reviews

I think my mobile had a very major problem. Its speakers and headset is not working .Im going to the centre regularly but they didn't satisfy me .my mobile is regularly going to sony care centre with suffering with same problem, 1st time they were said to me that your mobile part ordered it take some time after that we will give you back your mobile but after 4 or 5 days they gave me mobile and within 2 days that same problem was introduced....

Hello actually I have submitted my phone for Ringer volume Low and speaker volume low problem on 27th April 2015 at Sony center Janakpuri and my handset Sony experia Z3 is under Warranty as Purchase date is 18th October 2014. After one month of service 26th may 2015 when I collected my phone ( Jobsheet no. [protected]) the complaint of Ringer volume low is still not resolved and nobody wants to hear my problem even Area service incharge (...

Sony Camera HXR -NX1 purchased from the Dealer, This Camera was purchased by me on 16th March 2015 and has a warranty of 1 Year. In the middle of one of my shoots I got an error of C-32 on my camera and it stopped functioning and I had to stall my shooting midway, as I could not record further on the camera. I than contacted the dealer and was asked to contact the Sony service Center with my bill and warranty card. The service centre informed...

I had bought Sony Vaio Laptop Model No. : SVF14216SNB on 30/07/2013. After 1 year of my purchase the hinges (through which the upper body is attached to the lower body) became tight. Ideally the hinges would become loose with time but it happened the other way. Both the hinges got tighter day by day and one fine day while I opened the laptop, the right hinge broke from the lower body and came out. Because of the tightness of the right hinge...

Dear sir/ Madam This is regarding a complaint that action has to be taken by poorvika ASAP. I bought SONY XPERIA C3 Yesterday (08 June 2015) on poorvika store virugambakkam. today i am getting a white screen and the phone got hanged up and not yet starting up. i complaint to poorvika and met the sony service center in vadapalani. and i am very sorry to say this they are saying irresponsibly that "no problem update the software" Is this...

i have purchased sony M2 dual just 3.5 month back and today phone camera not working as showing camera not available and phone hanging issue am facing since after 20-25 days. from the purchase. 2nd i have submitted my phone at sony service center and they have given one week time to repair my phone without any standby phone . So now i have to wait for one week or i have to purchse a new phone for the time. So totally not satisfied...

I brought a Sony LED TV KLV-32R402A on 07.12.2013 from Lucknow which started creating problems after 9 months of its purchase. The complaint was registered with Sony India during 3rd week of October'2014 on toll fee No. [protected] but no services were provided after waiting for a long time. Bounding by the same and as expiry of warranty period was fast approaching I registered the complaint on their portal on 31.10.2014 and was assured as...

I have purchased a XPERIA C-2305 mobile in last year march-2014. Since then I had ran 5 times till now. Do you really think your products are geniune? In this whole year almost everyday i went to issues like sudden switch off, hanging, battery issue, touch issue etc. Some day SONY company has its name and fame.That is why people trusts you. On day to day life you are now came to break that trust of customers.Today I again went to Gurgaon...

Hello Sir, My name is Kashyap Anand & i m from Delhi. I have purchase this mobile last year September'14. My phone display not working due to drop in water. I have submit the phone to Rohini Customer Service Center Delhi. They have sent my phone for repairing after 4-5 days they have told me your Phone display not working so we have to replace it & you have to pay 14199.25 + Taxes = 15990/-. I was shocked & replied my phone is water...

I purchased my phone on 1st May 2015 and within a week i discovered gaps near the metal frame. Thus i submitted my phone in the service center on 16th May 2015 as they refused to give me a replacement. I got it repaired on 25th May. Next day i tried using it in water within the specified limits and my phone was damaged because the water had entered my phone. On 28th May( JOB No. W[protected], IMEI No - [protected] ) again i submitted...

We bought our t.v on 12/7/2013. Aftr 1 and haly yrs itself...the tv started showing complaints...then it started to switch off automatically...we called the showroom and then they forwarded our call to the thiruvalla madonna service center, they took the tv and returned it back saying that there is no complaint but again we are facing the same prblm...such a irresponsible employees...we called again, they told that they will be coming to...

sir/madam, i am very disappointed to tell that i am being feeling cheated by "amazon.in" where as i bought a "Sony xperia sp(c5302)" from amazon.in, keep a trst on amazon.in i didn't see the hardware of the mobile phone, but after some i came to know that i was cheated y amazon.in, as they have send me a defective product, and also the "Sony service station has charged me during my warranty period" mentioning the clause of "warranty void"...

i recently bought a sony xperia z ultra. i dont know how it happend but when i took out phone out of my pocket, the glass is broken and touch is not working. when I enquired about this at sony service center they immediately told that it is non repairable and warranty does not apply as it comes under physical damage. i asked them how it comes under physical damage if it broke by it self. there is no response and they recklessly gave Sony...

Sony bravia 32 NX500 develop minor on off fault, given for repair on 18 MAY to ULTIMATE SERVICE Sector 5MDC Panchkula Harayana Pin code 134109, WITH A PROMISE TO REPAIR WITHIN 2 TO 3 DAYS...after a period of 20 days it is not repaired yet, The REPLY AND UNETHICAL approach of tech repair team causing harrassment to the customer.Request instruct them to repair the LCD forth with to avoid unconveniance to the customer====WITH REGARDS...

Ticket ID/Job Ref No: W[protected] Given Date: 19-May-15 Fault: Audio jack issue Already 18days over but still not given & whenever i call to service center, they are tellig that tomorrow, tomorrow... i need my mobile on urgent...

This is to inform yiu that I purchased as sony 32 inch tv at croma new bel road bangalore today and I got the tv in a bubble wrap there was no remote customer manual and tv box ... this is heights of ignorance andignoranced mal practice by your reseller. Please look into to the matter and deliver me an new closed box piece of the same tv...

HELLO TEAM, PLEASE READ THIS AND DO REPLAY. Again I am here and this time i want to bring to your kind notice that, I bought my mobile phone xperia Sp on 29/9/2014. after that I had been facing performance issues related to consistent browning of display. In order to resolve this problem I had submitted my mobile to Aaradhya service centre, Pune. They just updated the system software and said its repaired. Surprisingly, their so...

I purchased sony handset xperia zr on 15/07/13 from the mobile store dwarka. The phone was in excellent working condition and there was no problem with it. After 2 years o[censored]sage the phone got a scratch on the screen from the inside and not from the outside making the phone unusable. The phone was working but the touch could not be used. I planned to get it repaired so I went to sony service center dwarka harijan basti on 29/05/15. I told...

Am Neelav from Guwahati am very much unhappy with Sony for the first time ever I ve being using Sony gadgets from past 10 years still I didn't get the privileged of being a royal Customer of your company I bought a Sony xperia Z1 last year within a year it got hardware Prob so requested to provide me wit a new set but to my bad luck they gave me a refurbished set now after another 2 month's I having Prob with the refurbished set, my warranty...

D-22, INDIAN OIL NAGAR, SITE-2, SECTOR-55, NOIDA (U.P.) PINCODE-201301 CONTACT: [protected], [protected] Good Day, On 30 May 2015 I submitted my sony Xperia mobile phone for repairing as it was not charging with the charger. After the examination of my mobile the engineer at the Centre told me that the charging jack is faulty. Further I was asked to pay amount of Rs.600 (six hundred only), which I paid at the centre and the receipt...