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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 189

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Address:Ratnagiri, Maharashtra

Dear sir/ Madam This is regarding a complaint that action has to be taken by Mobile hub. Shop. I bought SONY XPERIA C3 22 nd Nov 2014 on mobile hub shop ratnagiri so many days use the camera selfy quality is good but front camera quality so poor many pixel in photos and dark photos in night an no clear the history options available.i complaint to mob hub shop ratnagiri and met the sony service center in Ratnagiri . and i am very sorry to...
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rasheed0786
from Bengaluru, Karnataka
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Sony xperia Z1 handset issues

Address:Nellore, Andhra Pradesh

Dear Sony Team, this is Rasheed i am from Nellore(AP) i have purched sony xperia z1 on jan'15, present my phone having ear speaker noise problem coming again and again phone is hanging frequently and also having touch screen problem. I am not satisfactory on your product. I have taken these issues to nearest service centre at Nellore. But problem not yet solved. For my mobile they have given me a recycled mobile which is not in good look...
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Satish.Kumar007
from New Delhi, Delhi
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New mobile under warranty still services denied and asked for money

Address:New Delhi, Delhi

Would like to bring your kind attention towards my concern I am facing from the Sony Authorized Service center for a pretty long time now and finally I have taken a step to escalate the same to you:- I have purchased a Sony Mobile phone – Model No. D6502 Black Color (Invoice No. cc93426) from Spice Retail Ltd., G3, Gedor House, 51 Nehru Place, Delhi) on 18th June 2014. I have never faced any issue in regards to the phone since then,...
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waliasukhvinder
from Mumbai, Maharashtra
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Compalint about service

Address:Hyderabad, Andhra Pradesh

I am Sukhvinder Singh from Hyderabad, India. I registered a service request ID 25933820 for my television.In which In clrealy noted down my television model number and problem persists. After that I receiced a call from techinician and I informed same televion problem to him also. Af ter he came at home and he did not do anything and took Rs 175 rupees from him and saying part is not available. I want to know after informing the problem...
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rasheed0786
from Bengaluru, Karnataka
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Sony India - sony xperia Z1 issue (total Sony Team unless)

Address:Nellore, Andhra Pradesh

Dear Team, below mentioned is my Problem still not resloved. please kindly reslove as soon as possible. Dear Mukesh, yesterday i have received call from Sony service centre that i have received a recycled Mobile for My Sony xperia Z1. It doesn't look good as my mobile. I am unable to accept it for my mobile. Kindly arrange a new Mobile or please resolve my handset problem. Service Id : W[protected] Regards, Rasheed [protected] [protected]...
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rasheed0786
from Bengaluru, Karnataka
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Sony India - sony xperia Z1 issue (total Sony Team unless)

Address:Nellore, Andhra Pradesh

Dear Team, below mentioned is my Problem still not resloved. please kindly reslove as soon as possible. Dear Mukesh, yesterday i have received call from Sony service centre that i have received a recycled Mobile for My Sony xperia Z1. It doesn't look good as my mobile. I am unable to accept it for my mobile. Kindly arrange a new Mobile or please resolve my handset problem. Service Id : W[protected] Regards, Rasheed [protected] [protected]...
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JJATIN
from Mumbai, Maharashtra
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SONY XPERIA C3,DEFECTIVE HANDSET,PLEASE REPLACE IT.

SIR, I BOUGHT A XEPERIA C3 FROM THE MOBILE STORE, MAHIM STORE NO.1030 BILL NO.33759/12446119 DATED 04/02/2015, FROM DAY ONE IT CREATE PROBLEM, IT IS DEFECTIVE MOBILE PHONE WHICH THEY GIVEN ME, 1) ITS SCREEN HAS SCRATCHED WHEN I WAS BOUGHT, 2) MUSIC PLAYER NOT WORKING, ITS STOPPED WHILE SOUND PLAY, 3)FM RADIO NOT WORKING, 4) TWICE I HAVE GIVEN FOR REPAIRED BUT IT NOT HAPPENED, KINDLY DO THE NEEDFUL....
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Address:Kollam, Kerala

From Aiyyappan Pillai V Theertham, Thrikkovilvattom, Mukhathala-PO Kollam, Kerala, India-691577 Moblie No, [protected], Email: [protected]@gmail.com To M/s SONY INDIA Ltd. SUBJECT: SONY XPERIA M DUAL MOBILE C -2004-Replacing the Board with old one during warranty period-Complaint regarding. Sir, I bought a SONY XPERIA M DUAL-C2004 on 12.8.2014 . In MAY 2015, I noticed a problem while charging due to loose contact at the point where...
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Vanitha Hemmige Srinivasaiyengar
from Bengaluru, Karnataka
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Sony Z Ultra even it is warranty they are asking for 10500/- for replacement

Address:Bangalore, Karnataka

I Purchase Sony Z Ultra on 19.07.2014. Last two months back the set is not working. In first few days sony service centre people rejected service telling that it is not in warrnaty but after a long discussion from sony showroom, where I purchased the mobile, they accepted warannty but now they are telling because of physical dammage the set is not working, there is no warranty claim. If we pay 10500/- again they give a new sony Z Ultra mobile....
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thakur suraj singh rajpoot
from Dehra Dun, Uttarakhand
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case of cheating of phone Sony z ultra service I'd 14122402864

Address:Lucknow, Uttar Pradesh

Sir, I had purchased a Sony z ultra phone on 13 /11/2014 and according to company clause this phone is under warranty. One month back a issue screen heat occur but I was out of station so I was unable to submit the phone to service centre and due to that problem one day the screen of the phone got damage in my pocket and when I had submitted my phone to sony service center than they ask me that they can't repair that phone and I have...
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VinayagamN
from Udagamandalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Power Bank - Travel charger returned back, Amount not yet returned regarding

Address:Vellore, Tamil Nadu

Sir, I bought a travel charger from ur concern. Again we sent a complaint to your complaint register and the charger sent back to your company. Here I send the Receipt No. Pickup Receipt[protected] / Askmebazaar (AB2756672). But till now the amount of charger didn't return back to my account. Here i send my account no. Name : N.Vinayagam Bank Name : State Bank of India Branch : Vellore Main branch IFSC code : SBIN0000947 AC.No : [protected]. Thank...
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ravik14
from Delhi, Delhi
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network problem,back side heating problem,hanging.

Address:Nagpur, Maharashtra

my mbl model no is xperia m2_imei no:-w[protected]. problem facing from last eight month their is a mbl network automatically lost during calling, and surfing. within one hour mobile back side heating during playing gaming, talking, playing movies. my handset submited in service center....
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Address:Nagpur, Maharashtra

मैने अपना मोबाईल नागपुर के सर्विस स्टेशन मे दिया था .पर वाहा पर मै संतुष्ट नहि हुवा.वहि problem दोबारा होरहि है.अबि मोबाईल लेने को ठिक से 2 महिने भि नहि हुवे. तो ईतने बार problem.दे राहा...
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Sai Bhasker Raju
from Hyderabad, Telangana
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Unusual Behavior

Address:Hyderabad, Andhra Pradesh

I have Purchased Sony BRAVIA KLV-32R482B 32 inches LED TV from Flipkart on 18 Sept 2014 . The Delivery and Packing from Flipkart was amazing. I really liked the TV and its Performance . But, Unfortunately it started behaving Unsually. Whenever I turn On the TV, the Sony Logo doesnt appear and the TV doesnt Turn On. The only way to turn it On is to Switch it OFF and ON repeatedly for a while and then it turns ON....
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pksingh22
from Ahmedabad, Gujarat
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dissatisfaction by perching sony xperia m4 aqua phone.

Address:Mumbai City, Maharashtra

i purchased a SONY XPERIA M4 AQUA BLAcK on 02.06.15 in the night at about 23.00 hrs from CROMA infiniti retail ltd. goregaon mumbai bearing invoice no. SLF02A[protected] Dtd. 02/06/15 time 10.06 i kept that phone for charging for about 6 hrs then i started using that phone, but i felt that the phone is getting extra hot on using. i approached to the shop personally on shop and told regarding the problem. to shop representative they told...
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mfccharles
from Amritsar, Punjab
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warranty claim

Address:Dindigul, Tamil Nadu

My mobile Xperia c is nine month old. It have power button issue so i went to Sony service center in dindigul district tamilnadu state . In service center they asked for my mobile bill and they also told if I bringthe bill they will claim from warranty. After getting duplicate bill from my seller I went to Sony service center after two days they told it will not come under warranty claim. Kindly take a action on this issue. Thanking you....
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gunchi88
from Noida, Uttar Pradesh
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Poor customer care service regarding mobile handset repair

Address:Meerut, Uttar Pradesh

As i have a sony xperia z1 mobile handset 7 months old, it is having the problems like heating, battery backup, network issues - call drop, hanging problem, most important the hanging problem during call recieve, processing speed is getting very slow restart problem during on going call or using any other application, noticeable thing is that the restart problem occured once when i was talking to the customer care executive of sony for discussing...
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sahilbatra7
from Chandigarh, Chandigarh
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very very poor service

Address:Ludhiana, Punjab

i gave my sony dslr camera at a sony service centre in ludhiana on date 3/6/2015 because it was showning an error on screen after submitting the camera they said it will get repaired in 5 days and i can collect it on 8/6/15 when i visited the service centre on 8/6/15 they said it will take some more days today 15 days are over and they are even not telling where my camera is.. i mean what the hell is that i need my camera back in good condition.....
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j_navlani
from Beypore, Kerala
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bravia tv

Address:Bhopal, Madhya Pradesh

Sony bravia 40inches..its been just 23months..and the panel gone bad. What the hell is this?? I spent 55000 to get it. If sony expects its products to go bad so early..they should give warranty for atleast 5 yrs..to save their brand name. My tv all of a sudden blackened out.only audio working. Absurd reason given by customer care..my tv was off for a month.mso must ve caught some moisture. Sony must look into my matter sincerely and...
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Prasanprasan
from Chennai, Tamil Nadu
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LCD TV went defective within 2.5 yrs

Address:Chennai, Tamil Nadu

model number : KLV-32BX350 Serial no.: 3281624 The display panel went defective within 2.5 yrs. There was no proper response from the customer care after we registered the complaint. We had to chase them doing repetitive calls and finally an engineer turned up after 18 days of registering a complaint. It was when we were informed by him that the display panel went defective. When asked for a reason he said there is no particular reason...
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