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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 190

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Yashpal Datta
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of Mobile Xperia Z1 (Ticket ID 15052803456)

Address:Bangalore, Karnataka

Sir, 1. I purchased Sony Xperia Z1 C6902 mobile on 20 Oct 2014 at Jalandhar Punjab, which is under warranty, unfortunately it fell down and touch screen became unserviceable. The same was handed over to Trident Communication, Bangalore- 560003 for repair vide Ticket ID [protected] dated 28 May 2015 and Job No. W[protected] dated 29 May 2015. 2. I consented for repair on 03 Jun 2015 as I was informed that the touch screen of the mobile...
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Pinky k patel
from Vadodara, Gujarat
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Network issue in Xperia t2 ultra unsolved

Address:Vadodara, Gujarat

I have submitted my cell phone three times in Sony service centre I have network problem in my Xperia t2 ultra I use only 1 sim and have problem while making call, I other person whom I have making call donot hear my voice neither I do I have gave my phone for repairing to service centre 3 times yet problem has not resolved I had asked for replacement but they are not responding neither solving my prblome what should I do I have gave my phone...
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sonubhai
from Lucknow, Uttar Pradesh
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broken back panel of new xperia z3

Address:Lucknow, Uttar Pradesh

i have purchased xperia z3 on 4th april 15.Today I took my phone out of my pocket and the pack panel of phone i cracked.I had loose pocket as i was wearing formals and i put my phone at front pocket.i had purchased many sony phones but this is the first time i am facing such problem. so this is my request kindly replace my phone because this is not my fault....
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sarath.k.s
from Hyderabad, Telangana
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POOR SERVICE COMPLAINT REPEATING

Address:Thrissur, Kerala

i have sony experia z1 [protected] amount paid 35000 i purchased this phone alif mobile cochin kerala mail id alif [protected]@gamil.com so many time i given my phone to service edappaly service center same complaint repeating .but till now my phone getting that same issue i have only one phone without phone my work not complete this phone purchased after 7 days i feel bad same complaint repeat again and again phone hang, when i charge music...
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Vimu619
from Ernakulam, Kerala
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SONY ZL NOT WORKING AFTER LOLLIPOP UPDATE

I would like to complaint about one of your products which i owns of SONY. I have a Mobile phone(Sony Xperia ZL- C6502 -SL NO[protected] and i have been using it for more than one and a half year also the same was working properly since last saturday when i received the software update from Sony . As usual, i ve downloaded the same and installed it in ma mobile but after installation phone went shutdown . I powered on the mobile after...
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iamshivam
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Defective Camera

Address:Alwar, Rajasthan

We purchased a digital camera on 28/2/2014, model number WX200/BCE32 from newlight color lab, Alwar.On using the camera for the first time, the pictures were not clear so we took it to the customer care.The customer care said that it would take a week to look into the matter but there was no action from them despite o[censored]s repeatedly visiting the customer care.They kept the camera for more than 2 months before returning it.When we brought...
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Alisha99
from Agra, Uttar Pradesh
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Sony Vaio - SVF152C29W

Address:New Delhi, Delhi

The so called sophisticated sony vaio laptop with so many features is the most awful laptop ever. Just after a week of buying it started hanging like anything. When I took it to the showroom from where I bought this he charged me for having a look at the laptop and just formatted this laptop. Even after formatting the problem persisted. D and E drive are absolutely empty, C drive has only program files but still this laptop doesnt work. If...
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vachan
from Bengaluru, Karnataka
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not as water resistant as they claim

Address:Bangalore, Karnataka

Hi, I got this xperia z3, 3 months ago. The main reason i got this phone was cause of its water resistant ability. And i have tried underwater photography only twice . Twice i had to face issues. Once screen got stuck etc etc. And second time same thing happend and the water went inside camera glass. Its been recently repaired from sony for previous encounter. And i have closed all the latches when taking under water photo. And the damp...
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milan patel191
from Pune, Maharashtra
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sony team not responding to any of mail regarding my mobile issue

Address:Pune, Maharashtra

as i have submitted my complains before to this page, the same issues i am still facing. my mobile phone is still in aaradhya Sony service center and its already two and half months its in service center. no one is responding to my mail, no one is bother to resolve this issue. in short they have replaced all the parts of my mobile but still no solution. after that they replaced motherboard two times but same, no solution. then they gave...
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Anil Netto
from Mumbai, Maharashtra
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Defective Hand set sold to me

Address:Mumbai City, Maharashtra

I had purchased a Sony Xperia E4 in Lat Week Of April. The phone just kept on going off since the fist day.. Amusing that it was not charged properly or being a new hand set could not operate it properly I did not complain. The being happening and later just became blank. At the service center it look like some major problem. I have was provided with the defective hand set. I asked them to replace it. But kept on telling me the 7 days policy...
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M
MD Afroz Chouri
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Cheating By sony india

Address:Belgaum, Karnataka

I bought a sony xperia z ultra in december 2014 These sony phones are not waterproof mine xperia z ultra also got water damaged while i had been to swimming pool, i checked throughout that all flaps are closed intactly but within 2mins underwater screen got dead, i came out of pool n cleaned it. And checked the flaps, and i was shocked to see that water had inserted in and the litmus paper got pink. I dried phone thoroughly with all means...
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Gaurav_bhagat
from Mohali, Punjab
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bad customer care

Address:Jalandhar, Punjab

i went twice to your customer care center.first day i was 15 min late but everyone was their, they didnt took my phone. problem is i went across the whole city for it Next day they said went cant take your phone because warranty over and we had to send this phone to chandighar for the repair which will take 15 days the only thing i asked was to repair its speaker what is this you dont have people capable to repair a phone worst people...
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biswabandhu yadav
from Hyderabad, Telangana
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EXCHANGE OF LAPTOP PARTS DURING REPAIRE

Address:Hyderabad, Andhra Pradesh

SONYVAIO SERVICE CENTER BEGUMPET, HYDERABAD I HAVE 2 SONY VAIO LAPTOP VPC0015FN AND SVE141R11W THEY KEPT MY OLD LAPTOP N EXCHANGE PARTS WHEN I ASKED THEM ANY HOW REPAIRE MY MOTHERBORD THEY TOLD ME THAT" ITS PRICE IS 29, 000 BUT WE CANT GUREENTE THAT IT WILL WORK OR NOT. INSTEED OF PYING 29, 000 TO REPAIRE I BROUGHT A NEW LAPTOP SVE141R11W IN PRICE OF 32, 000 MY LAPTOP DISPLAY SCREEN LINING N I HAVE WARRENTY PERIOD BUT THEY R TELLING...
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prince vivek singh bansi
from Rishikesh, Uttarakhand
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want a replacement for a dead sony z ultra

Address:Udaipur, Rajasthan

i brought brand new sony xperia z ultra from flipkart.com on 26/12/2014. In starting 1 month the phone was working good after that the phone start heating up and hanging too much, and after 4 months to purchase of phone, now the phone has become dead one day without any reason i was really nsane at the time. Make online complain to the sony they told me to see near by service center so i did and the sony authorised person denied from service...
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Sarjivan Singh
from Phagwara, Punjab
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Sony LED Bravia 40

Address:Hoshiarpur, Punjab

Dear Sir, I had Bought Sony Barvia 40 inch LED two years back.There was some problem so I called customer care. They told me that that there is a problem with panel. The estimated cost they told me was around 22000. I had bought this model of Rs 68000.Now again I have to pay 22000.This is ridiculous.I trusted sony products for its quality and performance.but .. Model No. 40EX520 Serial No. 2449686 Plz advice me if there is any solution...
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Pratik D. Patel
from Mumbai, Maharashtra
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Poor Service Support

Address:Navsari, Gujarat

I have brought Sony Xperia Z2 Mobile Phone. Somehow after sometime my USB Cap has been broken. I approached to authorized service center in Navsari, Gujarat i.e. D.C. Service. They have logged a ticket with ticket id: [protected] dated 11-Apr-2015. Job No is W[protected]. They said it should be on chargeable basis, so I also gave 500 Rs. in advance. Within two months, they have never notified me or approached me single time. I called back...
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Tapan sony
from Kolkata, West Bengal
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LED TV model P41B remote not working properly within purchase of a week

Address:Angul, Odisha

LED TV model P41B remote not working i.e. the ON is not happening within a distance of a feet and sometimes other keys are also not functioning properly within a 2meter distance. To switch on everytime needs to take the remote to just close to the sensor light then only it is getting ON. It's very irritating and sometimes thinking of that made a bad decision that purchased LED of Sony. Here in Angul, Odisha there's no service center at all...
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spsk
from Anand, Gujarat
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issue regarding sony xperia zr phone about water damage

Address:Bharuch, Gujarat

i bought a sony xperia zr phone from flipkart last year..! according to sony phone is water proof...according to sony u can put this phone in fresh water at a stretch 30 min upto 1.5 min..but all caps shud be closed..as per the sony guidelines i use for in water and take somo photograph while taking all the care told by sony...though my phn got dead..not working now and water has entered in phn.! now service center are not taking responsibilities..nor...
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nitin79jain
from Mumbai, Maharashtra
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No Service Request responce from Company

Address:Jamnagar, Gujarat

I have purchased 48 inch Sony LED on 9th Nov 2014 and Some Yellow colour strip is started to come continuously from 6th June (after 7 month). I have launched service request same day with ID 25830052. After that I have called number of times at cutmore care but always getting same responce "Engineer will visit your home address" I have send mail also for the same issue but also not getting any responce on mail also....
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vikashjha189
from Mohali, Punjab
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speaker problem,worst service

Address:Mohali, Punjab

i have speakers problems in my laptop, many time i had visited there but they just adjust the settings & return it back to me after saying that they just changed the speaker but they didn't . last time i visited again & shouted on them then they really changed the speakers after keeping my laptop for 15 days but the sound quality of this new speakers is worst than the previous one also the volume increase/decrease function is not working...
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