Sony India Complaints & Reviews

Dear Sir/Madam, This is to inform you that i have a SONY mobile that was purchased on [protected]. i was facing network issues in the mobile. Hence i had visited Sony care in panipat on [protected] and given mobile for repairing BUT the same problem uccer again . The person, Mr. Balwan, in the care attended me and toOk my mobile for repairing and told me to come back after four hourS. Afterthat, when i reach to take back my...

i purchase sony zperia z3 in 45000 on 11 fab 2015 and after few days its back panal crack up itsself ony as phone got heat up so much while using it for a long time.i go ti service center and they they didnt cover it under warranty so i paid for it after that i found its back cover pop out again fron its back side and dead pixel on display and data cabil also stop working all happen at the same time on 6 may 2015 i submit it to the service...

My sony bravia LCD TV model no:KLV-32W400A IN5 S.NO.:1201072 PURCHASED ON 09/05/2009 Has given me problem after just six years where the display goes crazy.We gave this to the sony service (DIGITAL VISION, 44, VEERAPPA NAGAR, 2ND STREET, ALWARTHIRUNAGAR, CHENNAI)FOR SERVICE and they have given an Estimate of INR 25000 which is a very high price. For this price I can buy a new TV with a few extra buckS. I have been a customer of sony for...

OUR COMPLINE DATE 14/5/15 NO[protected], DATE 20/05/15 NO[protected] AND DATE 27/05/15 NO[protected]. HERE COMMING TO SERVISE MAN AGO 10-15 DAYS. HE OUR TALK TO ME YOUR TV IS CHANGEBLE PROBLEM AND SECOND TIME COMMING SERVICEMAN AND WITH NEW TV BUT NOT CHANGED.AND GOT OUT.OUR COUNTINEU COMPLAINT BUT OUR TV ARE NOT CHANGED. EITHER OUR COMPLINT ARE NOT GIVEN OR I GOING TO CUSTOMER COURT. THATS FINAL. I CALLING DATE 27/05/15 CUSTOMER CARE BUT 10-12...

Hi, I ‘m using Sony Xperia Z and it had lots of issues from the time I bought it. If you see my repair history list, it is 4 times till now. Here is my present concern: • Last month, the phone Front and Back panel automatically started to coming out. • So I went to Sony Service Centre (Benchmark Infotech, Ganga Nagar, Bangalore) on 09.05.2015 and asked them to solve the issue • They have told that they will do the service...

Hi Team, I had purchased SONY Xperia Z Black on 29th Sept 2013 from The Mobile Store(Madhapur, Hyderabad) with Extended warranty of One Year. Phone had serious battery drain issues. I got a refurbished phone as a replacement of my old phone from Sony service center on 20 Sept 2014, By the time it was OUT of Warranty.The condition of refurbished phone is worse. After 1-2 months again battery started draining and speaker sound quality became...

I have bought Xperia Z3 compact on Dec2014 which has water proof resistant upto 1meter with 30 minutes. Eventhough my mobile is not working, because of I went in swimming pool with my mobile. When i enquired about these things, they are telling it will be cost arround 15 thousand. Since i warranty. Kindly do the needfull or else i will got to consumer court....

Dear All concerned, I own a Sony LED TV which was delivered directly from Sony Company outlet in Kolkata on July 2014.. The said TV was a repleacement AGAINST my earlier SONY LCD TV which went kaput.. To me & my family's uter surprise, this new set (which is well within the warranty period), beat its earlier predeccesor in the sense that the display pictures were erractic, picture-in-picture, shadow, lines on screen all came up...

Dear Sir, I have bought a brand new Sony Bravia R412C LED TV from one of the show rooms at Karimnagar City on dt:16/05/2015. Subsequently I have called your company’s toll free number and requested them to send authorized person to install/ mount it over the wall at my home. They have told me that they are going to send the person within the 6 working days. It is almost 10 days now, but no body came to fix the TV. From last four days,...

Dear Sir/Madam, Purchase Sony LED Dt.- 11.5.2015, Model no - KLV32R422B in Himansu Sales Corporation Halol. 1) 17.05.2015 1st time Installation request submitted Service Requested ID is 25486803 is assigned to Jay Shree Electronic Rajkot. Phone no is[protected]. I am calling Jay Shree Electronic for Installation Purpose, Shree electronic person say your service request Transfer Morbi, our engineer installation your TV 2 or 3 days. Dt....

Sir/ Madam We have purchased sony TV 8 months back still it is in warranty. on 20.5.2015 it got repaired we lodged a complaint to service centre. on 21.05.2015 service centre given a service request ID 25536701 and also assured us that ur call will be attended with in 48 hrs.But no response from centre as assured again we called service centre .Then one person came and inspected TV and told us i will come on 25.05.2015 with spares.Not yet...

I have purchased a Sony Mobile (Xperia Z2) and I have been facing problems such as heating a lot, and applications does not respond and open properly and sudden termination of applications. So, I approached Pranank Electronics in Vijayawada. They said they updated the mobile and there will be no problem anymore. what actually happened is that not my current problem solved, instead I they damaged the hardware too and returned the mobile to...

My Sony TV screen turning green when switched on.It corrected itself automatically one or two times, now the entire screen is turning green. I then made a research and came to know that there were similar problems in U.S. I then contacted my friends who have had similar problems and I strongly believe that this little scenario is very similar to U.S where you had been sued. My purchase of the TV was in 2012 and you will very conveniently...

Dear Sir, Ref:1.My Mobile Complaint NO.25568087 2. Sony sxperia MSS : IME: [protected]I i purchased your mobile set in spite of choices available both in off and on-line considering your reputation. The said mobile set was not functioning properly and i approached the dealer for serving it. In spite of service, the set again dis function within a few minutes. I approached you and the opinion that you are not responding satisfactorily...

My new sony xperia which I purchased 10 months back fell from the charging point and as per the service center it cannot be repaired and they offered me 20% discount on new xperia z1...iI gave them yhr dd of 23000 and they told me it will take 10-12 working days...now its almost a month and am getting harrased by the service center saying stock is not there. .i even told them to return my dd..they are not doing that too..now I don't know...

Dear Sir/Madam, I had given my Sony Car Stero System for repair on 21 May 15. How ever till date i didnt received any estimate details for repair, When every we contact them they says they will do it immedietly how ever the days are passing more than 5 days till date there is no improvement....

Sony, thank you for an amazing tecnology which stopped working in 20 days!!! Sony, thank you for making me realise that how foolish I am that I, invested Rs.1, 40, 000/- with you thinking of buying the best; and the Tv stopped working, Sony, thank you for such an amazing customer care where complaint is acknowledged after 55 hours! Sony, thank you further for recruiting the best liars as your customer service people, believe me they are...

I need to inform Sony India that two days back we purchased a Sony led 40"inch television from a reliance store placed in Lucknow India and at the time of demo they told us that through modem the TV can be directly connected to WiFi and one can watch live movies on YouTube and download games etc but when the guys turned up for installation the WiFi could not be connected pls help in this regard we have an unlimited plan of bsnl broadband...

I visited sony center jaipur mansarovar before 7 days to buy a led tv, the representative told me everything and it was finalised the modal klv-r512c also, we were ready to buy in cash but that rep. Offered us to take it on loan also. He told us everything about loan that our down payment will be 2000rs. And remaining will be in 9 installments, we get agreed on this proposal and it was to be financed by bajaj financers,. The next day we got...

I have submited my laptop to srikara servicenter, begumpet, hyderabad telanhana. due to pixel burnt on my laptop screen they have replaced my laptop screen & during this they have broken the hinge cap and they have attached some glue to the hinge cap which is now opened. I have approached to Sony india as well as srikara service center people but they are not behaving well and they are not even responding good. and one more thing I have...