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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 194

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K
Karthikcr Ramesh
from Bengaluru, Karnataka
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worst service and cheating service from

Address:Bangalore, Karnataka

I had given my sony xperia z phone for replacement of display to authorised servie center ( BENCHMARK INFOTECH, NO.5 10TH CROSS CBI ROAD GANGANAGAR BANGALORE, 560024) They had cheated me by giving some uncondition phone even though they replaced all the parts worst service I ever seen in my life its like a hell with this service center please cancel there licence because so other guys could save there money and time......
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I
iamSoma
from Kolkata, West Bengal
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Sony Bravia Model KDL-32EX550 / CCC ID: 29972592

Address:Kolkata, West Bengal

I have purchased the above model on[protected]. From yesterday the TV shows double image.Today your engineer came and told me that the LCD panel is gone and it will take at least 15k to repair. Is this the brand value of Sony? A 37K TV became a box with 2 and half year....
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S
sunilkumaar
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sony A6000 stand yet to be delivered

I bought sony A6000 before a month and i ordered a stand for that camera .the Staff frm the sony centre told they will deliver the stand In 3 days. But till now i did not get the stand. i am buying sony products since 5 years.now what happened i dont know? this is the way u treat the costomer? I am very disappointed i missed many projects because i dont have stand.it is very inconvenient without stand....
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K
KevinJoseph
from Bengaluru, Karnataka
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TV stopped working after a year of purchase

Address:Bangalore, Karnataka

I bought my SONY LED 42" LED Model number- 42W850FHD. Its sad that Sony being such a "big brand" giving problems like double screen, that needs a screen replacement. The SONY service guy name" Ayub Khan" came to my house and he did what he had to do. But the way he was responding was not nice, he was so lazy and started speaking casually. A waste of 225 RS. just to check. This same issue happened to my Uncles SONY LCD tv. Were in he had...
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P
Piyush Katiyar
from Delhi, Delhi
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sony xperia z1 having same issue after replacement

Address:New Delhi, Delhi

I purchased sony xperia z1.but after one day it started overheating. I just complain to sony..they replaced the phone after that new phone having the same problem (overheating issue.) Very disappointed with Sony devices. One problem is also there.sony care has not given my dock charger with new phone. What should I do?...
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V
Vibhas Singh 1987
from Hyderabad, Telangana
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Phone in repair for over a month, Unacceptable!!!!

Address:Hyderabad, Andhra Pradesh

I have given my Brand New Sony Xperia Z3 for repair because the screen got damaged and I have paid 13000/- in advance for the service. It has been over a month that my phone is with Shree Balaji Electronics, Chikkadpally and there is literally no update after. I had got the phone back after nearly a month but I was unhappy with the quality of service. So they took my phone back to get it fixed properly. It has been one month and 4 days since...
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Yakat Husain
from Delhi, Delhi
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Sony not repairing mobile - pathetic Service

Address:Gurgaon, Haryana

Dear Sir/ Mam, This is to inform you that I have a Sony mobile and this was purchase on 27-May-2015. I was facing network issue in mobile hence I had visit sony care in Alwar on 12-May-2014 and given mobile for repairing the same but I had not keeping mobile bill hence warranty was avoided in center and said that this will be repaired on chargeable basis. I had taken back my mobile and said that this is under warranty and I will carry...
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C
Cyrus Mody
from Chennai, Tamil Nadu
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Technical Issues with Sony Xperia Z3

Address:Mumbai City, Maharashtra

I bought a Sony Xperia Z3 some time ago in Mumbai. From the minute I took it home I noticed it had problems. The phone would keep losing signal, and would have to be restarted multiple times a day in order to reconnect. I also noticed that the battery life drastically reduced within about a month o[censored]sing it. I took the instrument back to the place I bought it from, and they advised me to go to the service center, which I did. But the...
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R
Rasheed Sk
from Chennai, Tamil Nadu
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sony xperia Z1 issue (total Sony Team unless)

Address:Nellore, Andhra Pradesh

1.hai team, this is Rasheed i am from Nellore(AP) iam purched sony xperia z1 on jan'15, present my phone is The ear speaker noises are coming again and phone is hanging a lot time i am not satisfaction on your sony product service center Job No. W[protected] Ticket ID [protected] IMEI No. [protected] 2. Mr.Mukesh, as per our telephonic conversation, I have resubmitted my mobile on your Sony service centre at Nellore location....
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V
vikassharmavr
from Bengaluru, Karnataka
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Sony LED KDL 42W700B Display Issue

Address:Bangalore, Karnataka

What is the escalation procedure of Sony service centre? I regret to say I have had the worst experience with Sony India. So much so that I don't think I will ever be willing to be associated with any other product of Sony in my life again. I got a Sony LED KDL 42W700B in the month of June last year. Suddenly my LED display stop coming on 14th May midnight but sound is coming. So I had raised a priority request i.e. Request ID: 25452448 on...
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S
Shinto Sebastian
from Bengaluru, Karnataka
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unsatisfactory & Irresponsible Service

Address:Ernakulam, Kerala

Product :- Home theater SA D100 Complaint : purchased on 20.01.2015. not working properly from 4.4.2015 onwards. immediately i contacted with the nearby service centre at kottayam (kerala) . they accepted my complaint and send an executive Mr.Basil to home for service. He visited home on 28.4.2015. As per their information complaint is due to complaint in board and he taken the existing board and assured to replace with in one week. But...
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D
deepakraoyadav
from Mumbai, Maharashtra
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short circuit blast in charger of Sony xperia l

Address:Rewari, Haryana

i m deepak from rewari haryana, i was facing problem in battery of my sony xperia l. when i visit to sony centre rewari, and told them about my problem . they asked me for software upgrade to resolve the problem, after that today when my cell was getting charge, suddenly there is a blast take place in its charger . now please resolve the issue,...
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M
Mig 4337
from Delhi, Delhi
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Mobile Quality

Address:Kanpur, Uttar Pradesh

Dear Sir, Myself Aayush Paul from kanpur, U.P . I am facing so many problems in your company mobile. The problem is i have purchased one Sony Xperia M2 Dual smart phone to heard about your company's product which always stand outstanding but now when i finally buy one of your product i feel cursing myself that why i should i purchase your product.The main problem is that the phone quality is getting poor day by day.The camera quality...
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P
Princeak
from Thiruvananthapuram, Kerala
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Sony Service Centre in Trivandrum not accepting a product for repair

Address:Thiruvananthapuram, Kerala

I have bought a PS4 from the Middle East some 10 months back. At the present time it has a complaint of power supply. I took the product to Sony service center here at Trivandrum M/s Madonna Electronics who refused to accept the product stating that it is unrepairable and not acceptable to them and it may be given to some local guys for repair. Why is that and then why do we have a Sony authorized rapair Center. Please let me have an answer...
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Address:Hyderabad, Andhra Pradesh

Sony, i thought is a good company.But it turned out to b nightmare when i took sony xperia c3. I bought the cell from bajaj electronics Hyderabad for 20000 bucks.now when i got d cell, d camera of diz cell specified as 8 mp but its looking like, its not even 0.3 Mp.I pay 20000 n stil i got diz kind of thing.When i went to bajaj electronics they told its a company stuff.n he cant replace it as d seal was broken dn....
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R
Rajeev Kumar
from Pilani, Rajasthan
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Sony Xperia C3 dual sim mobile is giving me constant trouble

Address:New Delhi, Delhi

I had purchased a Sony Xperia C3 Dual Sim Phone on 08/02/2015 from Globalit Life Style Technology Store Pvt. Ltd. (Future Forward) Lajpat Nagar, New Delhi via Invoice No. SILJPT23286 and customer PO No. INSO521425. The phone is troubling me since last one month. It gets switched off, hangs, the voice cracks, the power button doesn't function properly and a lot more. I had visited your service centre at E- 17 Lajpat Nagar and got the 'software...
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K
Kritika Barar
from faridabad , Haryana
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xperia c3- camera, hanging problem ,battery issue,bad charger quality

Address:Faridabad, Haryana

I had buy this.phone on November 2014 from faridabad at that time phone is very good there is no issues but when it comes to three months phone is hanging so much screen got blacked and white sometime, after that there is big problem with camera quality, pixels got tored after taking pics. There is not even a single pic which is clear both back and front camera giving unclear pics even in good light.you sai that in dim light camera work good...
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Address:Pune, Maharashtra

its been one month and 20 days, my mobile phone is still in your service center. i call, i message every day to aaradhya centre, i call to Mr. Bipin Rane, to ask current status of my mobile but no solution and no reply from their side. I am really frustrated with your service. NOW IF I WILL NOT GET EXTENDED WARRANTY (one month 20 days+ MOTHERBOARD replacement Warranty) ten i will take cash back of my mobile. Because you have changed each...
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S
Siddhartha Shobhan
from Patan, Gujarat
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Phone ringer got damage & company not giving replacement of it

Address:Ghaziabad, Uttar Pradesh

Earlier i purchased Xperia Z2 but after using it for less than a week its battery got puffed so i had to returned it. After replacing it i bought xperia z3 on[protected], but after only 3 months, its ringer got burst & not giving proper sound, when i contacted sony service centre at R.N-Goel & Sons Pvt. Ltd. "523A, Ambedkar Road, Opp. Axis Bank, Ghaziabad-201001, Uttar Pradesh" +91-[protected] they told me that it will be send to sony centre...
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Address:Pune, Maharashtra

its been one month and 20 days, my mobile phone is still in aaradhya service center. i call, i message every day to aaradhya centre, i call to Mr. Bipin Rane, to ask current status of my mobile but no solution and no reply from their side. I am really frustrated with this service. NOW IF I WILL NOT GET EXTENDED WARRANTY (one month 20 days+ MOTHERBOARD replacement Warranty) then i will take cash back of my mobile. Because you have changed...
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