Sony India Complaints & Reviews

Hi, I have bought my sony xperia z1, on EMI on 29 March 2015, and on 30 April i had to submitted my phone to service centre because of problem of display, battery heat up massively and tempered screen guard. The executive told me that problem will be sorted out in 5 to 10days max and its been 12 days i did receive any information from their side. I am calling service station mgr but he is not responding. I have deposited my second installment...

Sir, I buy KLV-32R482B on 21/12/14.It repaired on 23.4.2015 and I register my complaint online.sevicE request ID 25143865.After two days service person came and check it. He said that Board must change and after two days he came and change it.But TV not working he said that panel must change and he said that he will come with panel two days.yet he was not come. So I contact Max service centre Trichy. one lady said the spare will come.I contact...

its been 5 months i bought a sony xperia C. its a fake phone provided to me. went to all the service centers in my city but they cannot detect any problems. whereas the problems i face are millions. 1) Andriod crashes like once a week 2) My important data is lost all the backup is gone as when i reset the phone it erases all the external memory card data too. 3) horrible battery backup 4)the phone gets heated up in lyk 30 mins with continous...

I have a problem with my Sony Bravia LCD Tv. A vertical patch is appearing in the display panel, for which I have raised a request #[protected]. A representative had visited and checked the problem stating that the panel has to be replaced, which would amount to approx. Rs.20, 000 - 25, 000. Now my question is why should I go and replace it with so much cost incurred, instead I could get a brand new one in other brands. I have purchased...

I am J Singh I bought sony xperia m2 from sony's authorised centre Soni Brothers. Electronics Store 38, Mall Road, Amritsar, Punjab 143001 on 22 oct 2014. From few days there was a problem with its external speaker there is distortion in sound even when calling, I go for authorised sony service centre SHIVANI ELECTRONICS, #6 KAMAL TOWER NEAR KAMAL PALACE BATALA ROAD AMRITSAR, 141003. There they replace the motherboard of phone on 25 April...

I had given my sony xperia c for repair at your outlet at Ner Chowk area of Mandi Himachal Pradesh on 07.05.2015. After my mobile phone was handed over to me, the memory card of the same was missing and no employee of that pathetic sony care centre took responsibility of the same and no reply is still received for my stolen memory card. Please Reply ASAP...

Hi Team, Firstly, I am sorry that I bought a Sony device. I will never again make this mistake. I when i bought d laptop m suffring problem & im submitted my sony laptop 4 time in raja electronics, (sony authorized service centre). problem is evry time lining on screen but my problem is not solvd in warranty period, now my laptop is out of warranty, my jobsheet no is j50936770 that time service centre person not told me k its display...

Hi Team, Firstly, I am sorry that I bought a Sony device. I will never again make this mistake. I had used 2 Sony Ericson handsets in the past which I loved. Unfortunately, the Xperia Z Ultra that I bought was a waste, it broke its screen on its own. I had kept it for charging in the night, when I saw in the morning, it was broken. I know you will not agree that Sony Xperia Z Ultra phones have manufacturing defects. I am not going...

My name is Sunil Singh Gosain and I have few concerns regarding the service provided for Sony products. I own a Sony Bravia TV mentioned in subject line. I logged a service request with Sony with ref no "25133783" on 25-Apr-2015 for a fault. As the fault was not reparable the engineer took the TV to service centre on 01-May-2015. I got a call from Sony Service Centre "Sanjeev" on 02-May-2015 and he updated me that LCD panel of the TV is faulty...

Again I want to bring you to notice that i have submitted my mobile 4 times in aaradhya service centre, the motherboard of my mobile phone XPERIA SP has been replaced twice, camera slot replaced once, proximity software, audio jack, battery charging point, charger, all this items replaced once in last 6 months but still there has been no changed and new problems arose every time.4th time when i submitted mobile because same problem arose...

I want to bring you to notice that i have submitted my mobile 4 times in aaradhya service centre, the motherboard of my mobie phone XPERIA SP has been replaced twice, camera slot replaced once, proximity software, audio jack, battery charging point, charger, all this items replaced once in last 6 months but still there has been no changed and new problems arose every time.4 th time when i submitted mobile they put it in to testing mode on...

Dear Sir, I am one of the customer of your reputed company. I was called on customer care three times to register the complaint against my LCD but there no response yet. I have already two complaint numbers. Please look into the matter and oblige. Harinder Kumar Principal Yuvashakti Model School [protected]...

Dear Sir/Madam, I have purchased a smartphone (Model Sony Xperia Z1, C6902) on 13.02.2014 from S.H Mumtazuddin Times (P) Ltd, Kolkata. After 11 months of my purchase date, I found hairline scratches on LCD. I made a complaint on 12th Feb 2015 at authorized service centre, ”NEOSA ELECTRONICS (P) Ltd” Kolkata (Ticket id: [protected], date 12th feb 2015). The problem was get resolved via replacement of the damaged touchpad on 19th...

I AM A SONY PRODUCTS LOVER. I SUGGESTED MY FRIENDS RELATIVES FOR SONY. I HAVE LCD TV MODEL KLV 32 550A. MY TV PLAYS VIDEOS WITH AUDIO IN RF INPUT COMPONENT INPUT AUDIO VIDEO INPUT VERY NORMALLY. BUT IN HDMI PORTS I PLAY VIA HOME THEATER SYSTEM SONY BDV 9100 NO PICTURE NO AUDIO. I RESET TV MANY TIMES INSETTINGS. NO CHANGE. IN SAME HDMI PORTS TV PLAYS AUDIO AND VIDEO WITH SET UP BOX WITH HDMI CALBLE AT THE TIME OF POWER ON...

I have serous issue with Sony mobile policy and the service . I bought Sony Xperia Z1 in july 2014 . Phone is good, Working fine . Suddenly in january 2015 i gor squirting sound from vibration (vibration moter was faulty) i went to sony customer care in Pune, Bund garden road . After showing my phone to them they said your phone looses all warranty, I was shocked and asked for the reson .. they told that inside charging flap there is "litmus"...

I have purchased Sony D2202 Xperia E3 on 23 0ct 2014 from M/S Space electronics, Jodhpur (rajasthan) vide invoice number 44359. Since its purchase it gets hanged regularly and person calling to my number finds my phn switched off even whn it is not. Initially it was told by your service centre to use nano sim(instead of normal sim cut to fit in the phn), but it didnt solve the problem. Then the service centre again asked to for some formatting...

I own a Sony Xperia Z1 compact mobile, which I purchased on 29th July, 2014, and around 11th April, 2015, I started to face touch screen problem in the middle region of my mobile. The issue was very strange as at times the phone would start typing on its own on security pin screen. It was at the same time I noticed that the lower part of the front screen of my mobile had a hairline crack - this was strange as my phone did not have any fall...

I gave my 'Sony Xperia Z' mobile phone for repair on 24th of March 2015 at Sonnet care, 13th Cross, Cmh Road, Hal 2nd Stage, Indiranagar. I have already paid half of the amount and customer representative told me you will get your phone within 15 days but even after 45 days i do not have any update from them. Every time I called they says parts are not available and it will take another 15 working days. This is really frustrating. This...

I purchased Sony HT-IV300//M E12 Home Theatre System from QRS Kottayam. Bill details have been mentioned below: Invoice #[protected] Date 18.03.2015. While purchasing they told that the they will deliver fresh piece to home and Sony service centre person will contact you and connect it in your home for you. After 2 days sony service engineer identified that many items are missing including warranty card high speed HDMI cable, FM Antena and...

had a complain ...I got a charger which was original and within warranty to be replaceable. ..my charger stopped functioning which was replaced 5 tymes and given to me after 1 month of me repeated calling ...I got my final charger ..on swtching it on it didn't worked ..After few hours of swtching it started to give off fumes which is of potentially human danger ...I would like you to give a sheer focus on what is happening and give me a solution...