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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
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600034

Sony India reviews & complaints page 198

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A
Ajay Gulhane
from Vasai-Virar, Maharashtra
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delaying for replacement sony xperia c3

Address:Thane, Maharashtra

Sony mob d2502 xperia c3 black purchased from snehanjali elect. and tradinng pvt ltd virar east on 04/05/2015 why the person delaying for replacement and harrasing the cusomer to visit there at snehanjali shop virar east time to time, the staff responding at there is very bad .as it is there duty to call me time to time updates about my complaint .no one is ready to give us in writing the correspondence....
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C
chitrarasan
from Chennai, Tamil Nadu
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Sony xepria led tv

Address:Chennai, Tamil Nadu

I have a problem my Sony TV, already complaint Sony customer care, they will arrange the thamparam branch branch executive MR. thayalan, he was not came last 3 days and not pick up my call also, he is not response me, I'm idiating from that's executive. please take the complaint that executive, I need resolution... Àsap my Service Request ID 25257015 is assigned to Chennai Service ; M.K. Reddy Street; West Tambaram;(Near Tambaram Bus Stand...
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J
J.Anandakumar
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Still not installed

Address:Coimbatore, Tamil Nadu

J.Anandakumar Inbaraj From Girias - Bill No.FS/CBE/19228 - Dt.2-5-2015 Sir, I am purchased 32R512C (HD) (Built In Wifi) LED Tv from Girias and in your service person came and told me to put corner bracket. Further, I put the corner bracket and i make call your service person, he didnt come and not take his phone also and his phone number is [protected]....
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Address:Chennai, Tamil Nadu

Below two Chennai service centers are not available at mentioned place but it is showing at www.sony.co.in site, Service Center "search by address" option with TamilNadu and Chennai. I did not verify all Chennai list, but visited for below mentioned addresses and found both are false information or shops might be moved out, incorrect phone numbers. http://www.sony.co.in/section/servicecentres/1011849 1. CLARITY SERVICE AE 0 4TH AVENUE...
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G
guptanm94
from Gurgaon, Haryana
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Headphone not working properly.

Address:New Delhi, Delhi

I purchased Sony headphone MDR-ZX110 Stereo white through Amazon. Bill details have been mentioned below: Invoice # HR-DEL[protected] dated 21.11. 2014. Since starting, it is not working properly. Amazon is suggesting us to contact your service centres in Delhi. After visiting your service centres personally came to know that your service centres have been closed down. I also talked to your customer care Mr. Rohit and he told...
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G
GopiNath Tharra
from Bengaluru, Karnataka
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After update the camera is misbehaving

Hi, I am using the Sony xperia c3 dual, 15 days back. I got an update from Sony Mobile's that update from kit-Kat to lollipop android version. After that update the front camera is not working properly as previously. When i am trying to capture images form front camera. the images are getting darker . Please resolve this...
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J
JDEORI
from Lalganj, Bihar
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PRODUCT DEFECT AND LACK OF STAFF COURTESY!!!

Address:Kamrup Metropolitan, Assam

This is to bring to your much needed notice and immediate action toward this issue which is highly objectionable and absolutely unacceptable. I purchased a brand new Sony Xperia M over a plethora of other equally valued brands in May 2014. This conscious decision was an outcome of the products' acclaimed status and popularity among the other gadgets trending then. However, my dream of finally owning an android which promised to make...
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H
Hemang Pathak
from Mumbai, Maharashtra
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for PS3 Service Visited your Sony Service Center Andheri West

Address:Mumbai City, Maharashtra

Today Visited you Service center at Andheri West at 3pm for My PS3, believe me before sharing my experience I assure u that I will not use your Brand Sony products anymore and will share my experience to people I know or come across not to use your Sony products because after sales service is ridiculous not up too the standard of the Brand "SONY" During my visit to Ur Service Center because of the unavailability of the Technical person...
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J
jatinkumarvimal
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Mobile set

Address:Ghaziabad, Uttar Pradesh

I had purchased Sony Xperia c on 20/9/14 worth Rs.16000 and from the 7th day of purchasing the I model there is a problem in my set regarding the screen, low battery backup and mainly the front camera 'and now I think that was my biggest mistake of life. there is a humble request please give some attention toward me or I have to take action in, consumer protection . I had visited to your soney center but ever time I am not satisfied from...
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J
Jyoti Rekha Panda (Isha)
from Barpeta Road, Assam
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POOR PRODUCT AND INVALID WARRANTY

Address:Khordha, Odisha

I have brought an sony mp3 player oon 27th Mar, 14. The mp3 player stopped working on mid April, 2014. After visiting sony care a few times, they told one day that the defect can't be handled and they provided me with another model mp3 player (i didn't like the new model) which warranty card was valid till June, 2015.The new mp3 player also stopped working during Jan, 15. I was so frustrated with all the problems with the model that i didn't...
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S
Suyash Thukral
from Alwar, Rajasthan
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Pathetic services of Sony service centre!

Address:Gurgaon, Haryana

Dear Sir/Mam I bought your so called flagship model i.e. (Xperia Z3) and within 6 months o[censored]se the battery of my Z3 has swollen.(Didn't expect this from Sony's flagship model!) I visited at your authorised service centre located at Sec-12, Gurgaon, the way i was attended by the person there was not satisfactory, he said that he'll have to keep my handset for a week to solve the problem, I said ok and was expecting that he would give me...
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S
safiahmed
from Noida, Uttar Pradesh
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Regarding delay in delivering replaced mobile

Sir/Mam, My name is Mohommad Azeem, s/o Mohommad Raza resident of C-228/14 A, street no 10, chauhan bangar, new seelampur, Delhi- 110053. My mobile phone (Sony xperia dual E4) was having some serious problem from 7th day of purchase of my mobile. On 8th day i submitted that to Sony service center at connaught place. In initial check up they said your mobile would not be replaced as it crossed 7th day. And company's return policy lies with...
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H
Het Prajapati
from Ahmedabad, Gujarat
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Service Center Default

Address:Ahmedabad, Gujarat

I have sony xperia z phone. my phone stopped charging and when I take it to service center they said its motherboard is not working and hey charged me 800 and kept my phone in custody for 15 days. and after when i showed my phone to local repair person he repaired it and saying it was minor pin default. I want reimbursement for my loss at SONY service center....
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A
ayan627
from Kolkata, West Bengal
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Problem related to new Xperia E4g Dual

Address:Kolkata, West Bengal

I bought my new Xperia e4g. It's taking too much time to charge, it's taking near about 4hrs to reach 20%-100%. And also the camera quality is poor. The pictures sample shown on Sony website is not matching the pictures taken by me in auto scene recognition. The video quality is also not same & along with that keeping stabilizer on while shooting a video it's getting hazy & blurry so it's being too much problem. Over all i'm not getting...
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U
uma gol
from Mumbai, Maharashtra
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problem during calls

Address:Rajkot, Gujarat

I have purchased Sony experia t2 ultra. Phone is under warranty. There is problem in speaker and during call, i am not able to hear properly what other person speak. I have already sent twice to the authorized station for Repairing but the same problem uccer again.this is the third time.n i m not setisfied with this product so pls Solve my problem immediately.service id is [protected]....
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R
Riteshbpatel
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Mobile phone having repeated problem

Address:Ahmedabad, Gujarat

I have purchased Sony experia z3 compact. Phone is under warranty. There is problem in speaker and during call, other person is not able to hear properly what I speak. I have already send phone once to the authorized station. It got returned after 15 days but problem is unresolved. I have again submitted my phone to the same repair station since more than 15 days now but I have not received my phone back. I am requesting for new phone but...
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M
Manisha Sikroria
from Mumbai, Maharashtra
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Poor quality of Products not worth the HIGH PRICES

Address:Kanpur, Uttar Pradesh

Dear Sir I have been a big time fan of SONY products. To me Sony always meant the BEST quality products which I trusted BLINDLY. Now i really feel I actually trusted it BLINDLY which I shouldnt. I dont belong to those Royal and richest families in INDIA, I come from an average background wherein buying a phone worth 21000/- is a big gamble. But as I said as I have a big fan I saved every penny since the day I got a good job to buy the...
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T
tarsemsingh2212
from Ahmedabad, Gujarat
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Sony Xperia M Black

Address:Solan, Himachal Pradesh

Dear Sir, I have bought Sony Xpria M Black on dated 16.08.2015 from Infibeam.com Invoice no DT[protected]. After few month it occurred a problem of speaker & side volume button. i used to speaker on to receive a call. I sent it to ultimate services panchkula for repair. after few days the same problem raised again. I sent it again to above said care center but no positive result found. Now my phone has same problem. i have spent...
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T
tanweer07
from Noida, Uttar Pradesh
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Facing Problem for servicing under international warranty period

Address:New Delhi, Delhi

I purchased 32 in Sony LED TV (Model: 32R422B) from LULU Hypermarket, Madinat zayed branch- Abu Dhabi on 1st October’ 2014 with one year international warranty. I brought TV in New Delhi (India) and installed it. When it was switched On TV display disappeared and showing only lining on the screen. When I contacted Sony India limited at toll free no[protected], they registered a complaint on 14/04/15 with vide ID 24954223 and this complaint...
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M
Manish Chawra
from Ratlam, Madhya Pradesh
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replace PC card

Sir, That I had purchased one colour TV set of your company bearing the following specifications: 1) TV model No.: KV-DZ29M[protected] 2) Sr No. 6200043 That the aforesaid set is having technical problem since April 2015 for which I got it checked with your authorised service provider (Prompt Service Bhopal). A copy of the job card is attached herewith. The service provider of your company has pointed out the following problem in the...
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