Sony India Complaints & Reviews

I have parches brand new LED TV Model KLV-22P402BIN5, sr no 8159717 parches date 27 feb 2015 striker remove then i see this problem so please i request you to total replace this product.(right corner near dot) i comp lent 2 April 2015

My name: Mohan Raj My mail id: [protected]@gmail.com My mobile: [protected] or [protected] I have purchased Sony Xperia E3 on 06.10.2014. The bill details are below: Bill. no: 008851 Seller: POORVIKA MOBILES PVT LTD, R. S. PURAM, COIMBATORE Suddenly the mobile did not get charged without any reasons. It happened on its own. No mishandling was done. When I approached Sony Service Centre, North Coimbatore, Coimbatore dist, Tamilnadu, they wanted me to pay for that. And they are not responding further. I think they are simply trying to replace the battery. But my mobile is under warrenty period. I didnt make any damage for the mobile. Since it happened on its own, it should be covered under warrenty. So, replace my mobile and give me another one or take necessary steps. This is the first time I purchased a sony mobile. Hope, it wont be a bitter experience.

⌂ Home 👤 Gulab ⚙ Help Press ? for Keyboard Shortcuts. CLOSE Complaint against poor quality of the product (2) People Gulab Chand To [protected]@ap.sony.com BCC questions.[protected]@support.sonymobiles.com Dear Sir/ Madam, I am writing to inform you about the faulty mobile phone that I have purchased in your company store. Myself Gulab Chand Yadav, I am a regular customer of your company. On the 24/10/ 2014, I bought a brand new Sony Xperia Z3 Compact (imei no. [protected]) mobile phone. However, upon 5 months o[censored]sing it, problems started to appear. On 07/04/2015 my phone is Shutdown suddenly i am trying to switch on the phone but it not start. I handover my phone to Sony service center in Nashik (Yash Electronics) on 09/04/2015 they give the Service Job sheet no. W[protected] against my compliant. He told me that your phone is send to the company for repair because we are not authorized to open this phone here, he give me the 15 days time for repair of my phone. I collect my phone on 23.04.2015. After two days of use phone suddenly shutdown i also try to switch on the phone but same type of problem occur. Today i back to the service center and report the same problem then they take back my phone and told me the same things as last time. I was very surprised to discover such problems in quite an expensive model. I returned the mobile phone in service center but i am not confirm that this phone is not give any repeated problem in future. So i request you that please replaced this faulty phone with a new one or any new model with same price range. I am very upset for your poor product quality. How can i believe that after second time of repair by your company this phone not give any problem in future. At current time your phone is on under warranty, after one year if this type of problems occur then what i do, this is not a normal phone whom i afford the repairing cost. I expend 41000 thousand for prevent maintenance cost, but this phone makes me worry. So i request you that please replace this faulty phone. I am very thankful to you for this. Customer satisfaction is the first priority of any good company. My daily office work is also affected because i use my phone to make my life easy. Yours faithfully, Gulab Chand Yadav [protected], [protected]

when i was given mobile at that they give me esstemed as 7550 for pcb, sim tread, power on/off buttion but after 1 week they told display also gone... i told them i cant affordabale that much of money...i was already given money so they said that we cant give money back

I very much regret to know that your company techinician has not turned up to show the demo of 28" LED colour T.V purchased from M/s. Saravana Stores, 33, Ranganathan Street, T.Nagar, Chennai-600017 vide their Bill No.48539 dt.[protected] till this moment. May at least expect your technician tomorrow[protected] without fail? S.VISWANATHAN, R.K.FLATS, 3/11, VALLALAR 2ND CROSS STREET PADMANABHA NAGAR, CHOOLAIMEDU, CHENNAI-6000094

I have purchased the Sony Xperia M daul Black mobile through snapdeal online shop order No.[protected] & I have received mobile phone on dtd.21.04.2015 through GO_JAVAS doc.No.UNISNPC5636162 with bill of M/s.Sidhansh Electronics Pvt.Ltd, Bomvol Invoice No.SBOF15/15-16/3600 dtd.15.04.2015. my mobile handset is every 02 minutes shutdown/power off. Kindly replace the mobile handset as early as possible. (Please find attached invoice scan document). Kindly help in this regards. Thanks Harikisan Chaudhari Cell No. [protected]

I have purchase sony xperia c3 in Rs.20500. Company say rear camera 8 mega pixel but its quality very poor. When i'm going to sony service centre they told me sony's all mobile camera have poor quality. Sony service centre submit my cell and change the camera but no improvement. I'm frusteted. I want to new cell with better camera quality or refund my money.

Sir/Mam,

1. Please refer complaint ID No 24226619 dated 03 Mar 2015 and complaint ID No 24933863 dated 13 Apr 2015.

2. First complaint for non functional of HDMI port was lodged on 03 Mar 2015 but no action has been initiated by Club Electronic and your end.

3. Second complaint on the same issue was again lodged on 13 Apr 2015, again no action has been initiated by Club Electronic and your end. Again on 21 Apr 2015 email regarding non implementation of complaint send by me. On the same day rep of Club Electronic collected the LED from home.

4. But till the date they are failed to returned the LED at home.

5. Repeated complaints and requests have been made by me, but no action has been initiated at your end. You are once again and lastly requested to kindly return the LED by 29 Apr 2015 duly resolve the problem. There after I'm bound to approach consumer court.

With Regards

Joshi M

My complain no...[protected] dt 7/4/2015 I had submitted the phone xeperia Z3 compact having sensor problem... But till now i have not got my phone after repair Even that it is being told to me that its screen is being broken while sending phone to Lucknow...and it will cost 18000/- for repair... This is not my fault...I am not liable for the same... And no body is answering my calls...It being so harsh to me... If i dont get any proper solution to this problem...I will be forcefully take this matter to Cosumer forem and customer help desk... I want my set or money back.. thanks.

My name: Mohan Raj My mail id: [protected]@gmail.com My mobile: [protected] or [protected] I have purchased Sony Xperia E3 on 06.10.2014. The bill details are below: Bill. no: 008851 Seller: POORVIKA MOBILES PVT LTD, R. S. PURAM, COIMBATORE Suddenly the mobile did not get charged without any reasons. It happened on its own. No mishandling was done. When I approached Sony Service Centre, North Coimbatore, Coimbatore dist, Tamilnadu, they wanted me to pay for that. And they are not responding further. I think they are simply trying to replace the battery. But my mobile is under warrenty period. I didnt make any damage for the mobile. Since it happened on its own, it should be covered under warrenty. So, replace my mobile and give me another one or take necessary steps. This is the first time I purchased a sony mobile. Hope, it wont be a bitter experience

Saturday I went to the showroom to collect my system after checking with them in the evening and they said yes. But after I reached, they told me to come on Monday as there was no power. And after a lot of struggle, I collected my system without checking. But they didn't returned my defect parts. And advised me to come on monday. I left after paying 11685 as bill amount. Manual paper bill was issued. Yesterday I went back to collect my defect parts and original bill. But they said, the defect parts are sent back to the head office. It's my parts how can it be sent without my approvals? I need it immediately. I absolutely not trusting these guys as they are making me to run around every time. I checked with one of the consumer who came there for his system malfunction, he also has the same issue. Wt the hell u think about ur consumers??? Are we fools to buy ur products??? Most important thing is, my computer bill show as 11161 but I paid more on Saturday. After doing the enquiry only, they had returned my money that I paid excess. This is reduculous. Making us fool again and again. I need my defect parts tone returned to my home.i will not go there once again. Clarity service centre sucks. Am gonna post this in Sony Facebook. And spread across my friends circle to show the real capability of Sony India. Sent from my iPad On 15-Apr-2015, at 4:09 pm, [protected]@gmail.com wrote: Hello, Above is my compliant no. For my laptop issue. I wonder even the response is not provided by the customer care. Better shutdown ur business as u r not capable of providing service. I don't need any auto generated email. I demand someone to check my issue immediately and also give me the Sony escalation matrix Sent from my iPad On 14-Apr-2015, at 8:53 am, [protected]@gmail.com wrote: Hello, My name is Dinesh. Contact no is [protected]. I have given my Sony vaio laptop for service for a month back but so for it was not returned yet. Every time they say, parts has been ordered and head office is not providing the same. But that's not my concern. I need my system to be fixed and returned immediately. So far all of my products are Sony but things like this pathetic and pushing me to not buy or recommend any of the Sony products for me or my friends. I hope u will take my issue seriously and will not test my patience anymore.

Logged onto Sony Product registration site. Mine is Sony Vaio E-series Laptop Model no., SVE1513ACNB, when i put this in product no., and later submitting it, "please enter a valid product no" is popping up, if my product no., is wrong then please suggest me right product no., and help resolve my issue. my e-mail id: farooq.[protected]@gmail.com

On 3 rd of April my LCD shows me the problem of blinking light like red green blue and others too the mother board has changed and stands at service center when I have asked to deliver that LCD the company executive has delivered to my home address but finaly when I have open to watch the t.v the voice is not there in the LCD what could I do with the company will I go to consume cort for some legal actions or not

The problem of Laptop is the frame of the screen in the right corner side is opening due to manufacturing defect i.e. inside frame screws treading are loosening due to that the frame of the screen is opening. Photo attached for your ready reference. Address: M. Mounika, Qr.No.MC-114, Millinium Quarters, Near S.C. Head Office KOTHAGUDEM POST - 507101, Khammam district, Telangana State. Mob.No.[protected] E mail:m.s.n.b.[protected]@gmial.com

I have brought EX520 LED around 2.5 years back for RS.45000 and now TV is not working. Getting vertical lines on screen. I called Sony engineer after testing, he is suggesting to change the TV panel Costing INR 16000 which is not worth for price I have paid at the time of purchase. My old Videocon TV worked for 20 years. Sony product is bull . It seems that Sony India is fooling the customer and just for getting the more money they are selling the worst product. I am dissatisfied with Sony TV. It shows very poor quality of Sony product (KDL 32EX520). Please provide me free exchange offer or change the TV panel free of cost. Your early action in this matter will be highly appriciated. Regards, Haribaba Kahar .

I have this xperia z3(d6653- IMEI [protected]) which is only two months old. Last friday i took a under water video for about 3 minutes, and just 10 cm deep . It was of aquarium. After that screen froze for about 16 hours and now i see a patch on screen which looks like its caused by water. I took it to sony service centre, they couldn't see any trace of water getting in through the ports. But they are saying if its water damage am supposed to pay for the repair. I got this phone for its ability to take under water photos and videos. And it failed, and they are asking for me to pay for the repair. I don't expect this from sony. You claim this to be best water resistant mobile from sony and this happens. Seriously not happy with sony. Its the manufacture defect and consumers are not supposed to pay for it.

Hello Sir, I have a sony mobile model C3(D2502) purchased on Approx two month ago. Three day ago i see notification on my mobile display the notification is softwear update(kitkat to Lollipop) Last night i updste my mobile and see my mobile working too slow and also create hanging problem. Kindly resolve my problem as soon as possible. Regards Aman Sharma [protected]

I cannot update my xperia c3 dual into lollipop because It requires computer. My friend also have an xperia c3 he can update his xperia directly without pc..i also want this please help.. How can I update my xperia c3. Its firmware requires computer please give me another firmware.

I am a resident of Kerala. On Sept 2012, I bought a Sony laptop with Serial no: 0002012, Cust.reg.no:[protected]C and invoice no: SNYB/165/12-13 from International Marketing company 39/4755-A, IMC tower, Madhavan nair road, Ravipuram, Ernakulam, Cochin, pin:682016.The company gave a one year warranty along with that I purchased two year extended warranty .From the day I bought my laptop I already done 4 times service for my Sony Laptop in Madonna Sony Authorized Service Centre, Edappily. Recently in 20th Oct 2014 I complaint about hinge broken and I went through all the procedures where I had an option of Refund or Replace. I preferred Refund and followed all the procedures to take. After all these I have been waiting since 6 months and now am tired of it. They didn’t take any action and just asking me wait, therefore with great disappointment I request you to kindly accept my complaint.

i atanu roy, i give my phone sony xperia zl repair from sony service centre durgapur bhiringi more service centre, and my phone sony xreria zl camera theft by sony service centre, then i compare other sony xperia zl phone and my phone sony xperia zl not match in my camera, so sony service centre theft my phone sony xperia zl camera.