Sony India Complaints & Reviews

Hi, I had purchased a sony xperia z1 on April 2014. however water leaked into my phone and my phone became dead.if it's water proof then how could be it possible?still my phone is in warranty period?i have an accidental/damage warranty card with me.but when i showed in sony service centre, they ask me to pay 50% of the price to exchange with a new one.if it's water resistant and i am having my accidental/damage warranty card then why should...

I have purchased a 32 inch LED TV (Model No - KLV32EX330) from your showroom E-Zone (Kakurgachi, Kolkata) dated 06.10.2012. Suddenly for last two days the picture are coming twice and colours are not coming properly. Then I have register a complain on 5th April 2015 in your toll free no (Comp No[protected]. Today one person visited my house checked all my bills along with the TV set, gave a written estimate and Rs. 200 service charge and...

Hi, I had purchased Sony Z Ultra smartphone 2 months back and now I see a hair line crack on its own. I went to the service center and there they said that this physical damage which I disagree. There are several complaints registered online regarding the same issue. I am looking forward to Sony India to replace the screen as it is still under warranty. I trust this brand and now it's your turn to prove it....

i purchase one power bank of sony company from askmebazaar.com but this power bank is low quility and it doesnt work properly my order ID is AB1762686 and i purchased this product on[protected] please kindly replace this product or give me cash back....

Dear Sir, Job Order – J50629941, which was issued from Madonna service center at Kottayam, Kerala India on 25th Feb 2015 by the model of KLV-40R352A. Until this time not repaired, when I asked them it will take time why? Kindly help me to solve this issue as soon as possible. Yours faithfully, Sunil...

I bought xperia C in june. In november I faced some problem that it stop showing its display some times until its battery fully discharged i.e. my device does not work for 1-2 days. I visited care and submitted my device for a day but they said they did not face this problem so they can't do anything.Actually this happens once or twice in a month.So, staff at care is saying they can't do anything in this.Please understand my problem and provide...

I am staying at Jaydurga Nagar, Cuttack Road, Bhubaneswar, Odisha.Two months back I called Mr. Pattanaik (whose contact no. was with me) to repair my Sony 29'' CRT TV . He replaced its EST & took Rs.2700/ - as payment. But after one day the TV was again out of order. We have contacted Mr. Pattanaik not less than 50 times on phone for giving us the solution but he is not coming . So I decided to write this mail . Yours faithfully,...

There is a issue going on with my television set a green line is reflecting in the screen your technician came and said that going to disconnect the set will take with them, why all this kind of harassment .You will going to do a post mortem with my set will give back in what condition that only Gods knows... I had done done a mistake by selecting yurt brand Regards Mou Dutta [protected]...

To whoever it may concern I bought a Sony xperia Z ultra handset on 24/11/2014 with a warranty period upto 24/11/2015. Today(06/04/2015) while travelling to my office when I took out my phone from my pocket I was shocked to see that there were some cracks on the surface of the glass(Not in LCD, only glass) without any simple physical contact with any hard thing even and the touchpad of the phone was not working but display was coming...

Visited Sony authorized service center dealer M/s. Vaibhav Enterprises Opp. to Cyber towers, Cyber Heights, Hyderabad on 24.03.2015 for repairing my sony Bravia LCD tv, handed over the TV to Sony authorized dealer on the same day and asked their representative to do the repairing as early as possible. they have communicated that Mother Board has failed and it will take 2-3days to reach Hyderabad. As of now that 2-3days has not come and...

Hi sir...this is harsha from kakinada.. I took sony z3 6 months back...first time I got display.problem...I went to service centre they gave me new mobile...after 15 days again display gone...again I went to service centre they rectified my prblem.now I got camera prblem.. Wat can I do....

Dear Sir/Mam, We had given our Sony Experia Z1 for repairs under warranty. We had reported that the handset has got rust all around the screen. The handset was kept with them for 10 days and they reverted with denying of providing any replacement of the same. When we were to receive the handset, we observed that the handset was physically damaged from the side of the screen and we immediately brought into their notice. They promised to revert...

I have purchased sony VAIO laptop : Product Name - VPCYA17GG, serial no.[protected], service Tag - C90040V3 . From last 3 yrs I have been suffering from its Left Hinge getting loose, now sometime battery is detected & sometime don't. Further because of defective piece now it also not getting started often & b'use of the same its WINDOWS PROFESSIONAL is also getting corrupted often. Don't know where to escalate, there customer...

Respected Sir, Sir, i had bought my Xperia Z2 D6502 having IMEI No: [protected] & the warranty time of my device is upto 28/07/2015 as shown in the attached screen shot. Now, due to some mishappening the display of my phone got damaged completely. After this i had visit Sony Authorised Service Center in Rohtak to get the information regarding the same. The executives available at service center told me that your device cannot...

Hi Sir/Ma'am This is to inform you that I have been using Sony Vaio E series.Sometime back it started giving me problem.The problem was that after switching on the Laptop the power button was illuminated but the screen would not come up sometime.Supply was there in the system but the screen would be blank. Then I took this to Authorised sony center "ADVANCE ELECTRONICS" Sushant Lok I, Sector 43, Gurgaon, Haryana 122003.There I showed...

I have given my Sony Xperia Z Ultra hand set (recently purchased) for service on 21.02.15 to the authorised SONY service centre in Coimbatore, Tamil Nadu. The Job no. W[protected] is given in the regards. Now even after 42 days, the mobile is not delivered to me after service. I have contacted the service centre as well as the toll free no. several times. But I regret to inform that no proper response or reply was given, and nobody...

Hi, This is a complaint against the service engineer for misconduct & misbehaviour. We had registered a complaint for malfunctioning of Sony LCD Model # KLV - 32BX300 SL - 24/8/04 directly at the service center of Sony India Pvt. Ltd. Service Center details: Sony India Pvt Ltd. Manjula Towers, ground floor, 32, Hazra Road, Kol - 29 Challan No. 4851 dated 3rd April 2015 The reason for complaint is : 1. The engineer reports...

My name is sajan j baught sony xperia z2 on[protected] on the 2 day only am.having heating anand sesensor problem with the device the phe heatino and calling sensor not working if I calls to.some one the screen goes to sleep mode am not able to end the call the screen not getting on until the other person cut the call I went to sony service center in ongole they just ttake the device and make a software update and give it back they are not...

RESPECTED SIR, IT IS TO INFORM YOU THAT OUR SONY XPERIA PHONEIS GETTING HEATED UP AFTER MAKING A CALL OR RUNNING APPLICATION FOR NOT MORE THAN 5-10 MINS.THIS PROBLEM HAS STARTED SINCE AFTER ONE MONTH OF PURCHASING.PLEASE LOOK INTO THE MATTER AS FAST AS POSSIBLE.IT IS IN THE WARRANTY PERIOD.IT WAS PURCHASED 7 AUGUST 2014.IT WAS BOUGHT FROM A LOCAL DEALER.THE MODEL NUMBER IS (C19O4).THE NAME AND ADDRESS OF THE DEALER IS- KAMALIA SALES, GEL...

My TV is lying at faridabad service center since 7-3-2015 .They are saying that some part will come from Singapore then it will be repaired kindly somebody help us, Nearly one month has passed now Job No J50580402 Model no KDL-40EX520IN5 Serial No 2012797...