Sony India Complaints & Reviews

My Xperia Z1 mobile screen is cracked. just after taking from Jean. Immediately i went to service center within an hour. They told me that single crack or whatever if it cracks warranty won't come. I explained to sony service center, " I kept in jeans pocket & after removing, i found one crack on my Xperia Z1 and there is no damage on the scratch card". They replied that it is physical damage & it won't cover in warranty. I...

Dear Team, My self Mayur Saraiya from Surat, Gujarat and I have purchased Sony Xperia Z Ultra from an authorised Sony dealer (Tech One Enterprise, Surat, Gujarat, India) on 17th Feb.'2015. I have hardly used this phone for 2 months. One day (on 10th April'15) I show hair line types of scratches on my screen and my screen becomes unresponsive. I would like to tell you that neither my cell phone had damage nor it was fall accidentally...

I have purchased a TV KDL-40EX650 and it got malfunction in a year, I reported the issue with Sony and they said your TV need a service and the motherboard need to be changed and they charged me in Indian rupees 10 thousand for it. So my story is that after they repaired my TV and within 6 months it again got malfunctions and I again call the Sony and this time they said your TV will need service and they quote me Indian rupees 21 thousand...

SONY aims at brand strategy of "make believe" and it seems like the company is making people believe the wrong information posted on their official website http://www.sony.co.in/. If a user tries to search a service centre in Patna it shows a list of authorized service centre IT & LAPTOP CARE SERVICE 1ST FLOOR SAMRIDDHI COMMERCIAL COMPLEX CENTER SP VERMA ROAD PATNA BIHAR - 800001 T:[protected]/21 But in reality this service...

I had purchased a waterproof Sony Mobile. Had taken it in water for less than half an hour. still the phone crashed. I submitted the phone in the service centre where they told me it's litmus paper has turned red which means the phone is water damaged. In spite of being a waterproof phone the company claimed it to be water damaged and sent it for repairing where the cost shall be borne by me. Still i agreed and sent it for repairing. The...

Dear Sir, I have purchased Sony LED KLV24P412B 8180258 from SATHYA agencies P Ltd, Perungudi, Chennai. I have raised complaint with Sony Customer care on 03.04.2015, Complaint no 24785878, engineer visited on 06.04.2015, checked the TV and stating that it requires to change the panel. After that no one visited and repaired my TV till now. After several follow up with customer care, no use and more over customer care executive Mr Trishal...

Dear Sir I would like to inform you that 2 days back i have lodged a complaint through customer care dept of Sony Vide complaint no[protected] on dated 14/04/15 at about 10 am, and they told me that within 48 working hour's they resolved my problem. Today morning i have received a sms from sony that they were assigned my complaint to HAPPY CARE SERVICES, BHUBANESWAR PHONE NO[protected], but since long i am trying to contact over the phone...

I lost my insturment XPERIA E1 today(16April2015) in the 08.30hrs holding the mobile no [protected]. I already blocked my mobile no. I want to block my instrument in the same manner. In this request I spoken to your CSC person they told we are not able to block the instrument hence your GPRS is not activated. I am having the IMEI No; 1:[protected] and 2:[protected]. With the same there is another bar code no.[protected]....

Respected sir, Sevanth month ago I had purchased Sony xpria m2. Now I have a problem in mobile.It is not getting charged due to its connector.Its connector is not working correctly.I went to sony service center but they are not ready to repair my mobile.They say that it is hardwear problem.company does not give worrenty for connector problem. now you tell me what should...

Hi, I have bough a Sony xperia C3 handset from Reliance digital (Shipra Mall Indrapuram) Ghaziabad. After purchasing the same Reliance/sony promoters told me that they will transfer all my data from my old phone to new phone. As i was using a normal sim in my old phone so they have cut that sim to micro sim. But that was not done properly which leads to improper sim card size. They inserted that wrongly cut sim card into the device...

The Television Set Model NO. 482B SONY BRAVIA, was purchased from PATNA, SONY CENTRE, BIHAR, on dated 9th. November 2014.It was running two months before it gone out of order of its picture tube. Soon after I lodged complain to customer care.As the set was in GAURANTEE period, they had replaced the picture tube in the month of feb-15. Again the set has gone out of order. Now the company is not taking care instead of repeated complain. Kindly...

Hi, I have a LED TV from Sony, model - KDL-46HX750. From the time of purchase the TV used to get off and stand by LED used to blink 5 times repeatedly. Last year the technician came and replaced the LED panel saying that there is issue with the panel. Now again yesterday i.e, 14th of Apr 2015, the same problem has started occurring. The stand by LED is blinking 5 times and TV is not turning on. Again I have contacted the technician and...

Dear Sir, i purchased Sony z2 on dated[protected] and after two days this mobile dead.. i reached care centre on dated[protected] and they checked it and gave me DOA certificate (DOA Number - D[protected] on dated[protected].. But now after 11 days passed but no response from your side.. Please give me answer... i want to give my money back otherwise i complaining in consumer court today.. After that they will help me.. Thanks Vinay...

We purchased one Sony headset MDR ZX 300/n due to problem pursisting with that we gone to service center kurnool(A.P) after 25 days they replaced with another model which is of lower specifications XB 250 on the invoice they given that replaced with same model they tried to cheat us, how can we .We request them to replace with same model but they are again and again replacing with the other model...

Dear Team, It brings me ultimate pleasure to inform you that you all were yet successfully making one more fool of your customers.Its just sad to know that so called SONY which i assumed to be a better brand is nothing but just a cheap phone brand as good as chinese phones.How can your customer service is pathetic i mean pathetic is again not the word its just . Your customer service rep are just useless just like your phones.Coming...

Dear Sir i am suffering with a audio problem since almost one month. repetedly i complained to Sony Service Centre several times, the name of that service Centre is Neosa Electronics Pvt Ltd, which is an authorized service centre of SONY. they had not registered any complain and not even sending any service engineer to attend the compalin also. i Expect a good service from a Brand like SONY. but sorry to say that this kind of service quality...

Dear Sir i am suffering with a audio problem since almost one month. repetedly i complained to Sony Service Centre several times, the name of that service Centre is Neosa Electronics Pvt Ltd, which is an authorized service centre of SONY. they had not registered any complain and not even sending any service engineer to attend the compalin also. i Expect a good service from a Brand like SONY. but sorry to say that this kind of service quality...

I bought a sony xperia Z3 Compact on 3.3.2015. About 2-3 weeks later one day it just suddenly went dead. I took it to the store I purchased it from and they took it to the service center where the software adn updated and the phone was returned to me in working condition. Again yesterday 12.4.2015 the phone went dead again suddenly, as I was looking at an app. It's quite unacceptable that a phone I paid Rs. 40, 000 for drops dead twice...

We have brought a new 40” LED Sony TV E65 Series on April, 2012 for Rs.60, 000/- from Cochin, Kerala and during February 2015 on starting TV shows red colour images and lines and we called Service People and they said reason for this Will be display panel damage and since guarantee finished we have to pay around Rs. 18000/-. We are shocked that Just after 2 and ½ years, we have to pay almost 40% of the purchase cost . Then I called...

i have brought sony xperia z ultra c6802 . and i have gone to the sony service centre he didn't check my phone and saying that give me 15000 then he will repair it. sir how can i give him 15000 thosuand my phone is in warranty period . my phone was fallen into the bucket . you no na that z series are waterproof . then why it is difficult to repair my phone . you are showing advertise that the phone is waterproof now wahat happened. sir i...