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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai
Chennai District
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600034

Sony India reviews & complaints page 205

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J
Jaismon Joseph
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very poor service facilities

Address:Alappuzha, Kerala

My phone has some display problem about 7 month...they did not repair my phone..my phone is xperia sp...once i call the service manager kerala he tell me i will take necessary action but they did not take any action...now he did not take my phone call...he is mr.sujith service manager kerala his phone number is +[protected] My phone is complainted about 7 month...they did not remove that complaint they where change the all parts...
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J
Joshi priyanka
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issue with your phone

Address:Mumbai City, Maharashtra

I have bought Sony xperia L from ebay on 24th june 2014. This phone is giving an issues since morning.. it is not detecting my sim card nor getting vibrated.. when i had been to your customer care service at Lamington Road Mumbai they are saying me that your model and its software belons to some other country and we cannot solve your issue, if i m getting such a feed back from your service centers then why do you sell your phones online??...
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J
Joshi priyanka
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issue with you phone

Address:Mumbai City, Maharashtra

I have bought Sony xperia L from ebay on 24th june 2014. This phone is giving an issues since morning.. it is not detecting my sim card nor getting vibrated.. when i had been to your customer care service at Lamington Road Mumbai they are saying me that your model and its software belons to some other country and we cannot solve your issue, if i m getting such a feed back from your service centers then why do you sell your phones online??...
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G
Gowthams Loneliness
from Bengaluru, Karnataka
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Defected Mobile

Address:Bangalore, Karnataka

Hello Sir/Ma'am I bought a new Sony xperia Z3 mobile before four months. I faced an issue with motherboard after 1month. I gave it to the authorized service center which is Numeric Communication in Bangalore. They took 25days and returned the mobile. And now after 4 months it became dead and again I gave it to the same service center. I got the reply from them saying that warranty is void due to liquid intrusion and approximately they are...
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G
Gowthams Loneliness
from Bengaluru, Karnataka
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Sony India Complaint

Address:Bangalore, Karnataka

I bought a new Sony xperia Z3 mobile before four months. I faced an issue with motherboard after 1month. I gave it to the authorized service center which is Numeric Communication in Bangalore. They took 25days and returned the mobile. And now after 4 months I tried capturing the image under water bucket since it is a water resistant mobile. After capturing the image it became dead and again I gave it to the same service center. I got the...
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S
Sawan Diwana
from Mumbai, Maharashtra
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regarding mobile phone

Address:Mumbai City, Maharashtra

i hv purchased sony xperia c3 dual on dec 2014 which is in warranty till next one year now my mobile got switched off suddenly and not getting on, i visited to service centre they asking me to pay rs10, 000 as repairing cost.please help......
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V
Vinod Rathi
from Delhi, Delhi
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xperia m2 d2302 not working properly.

Address:Panipat, Haryana

all the apps not working properly like when i try to click snapshot from camera, it starts and close itself with clicking pictures and also keypad is not working when trying to type something in chatting or internet browsing. Also back touch key not working. So take necessary action as soon as you can....
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P
prasnhantbabbar
from Delhi, Delhi
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Service ID 24614761

Address:New Delhi, Delhi

Dear Team, My Sony Music System Shake 66D is stop working and the music system is took by the Ace but till the time i am not havning any clearity when the same get ok & neither i am not getting proper revert in regard of date. Kindly check and advice else i would bound to take the same matter with consumer . Regards Prashant babbar [protected]...
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M
MUKESH KUMAR1970
from Mumbai, Maharashtra
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Complaint - Negligence of service center staff

Address:New Delhi, Delhi

From: Mukesh Kumar [mailto:mukesh.[protected]@fedex.com] Sent: Thursday, April 02, 2015 9:19 AM To: '[protected]@ap.sony.com' Subject: Re: Complaint - Negligence of service center staff RIMINDER-2 !!! Still response awaited…….. Mukesh Kumar Cell: [protected] From: Mukesh Kumar [mailto:mukesh.[protected]@fedex.com] Sent: Wednesday, April 01, 2015 12:25 PM To: '[protected]@ap.sony.com' Subject: RE: Complaint...
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J
jbharathj
from Chennai, Tamil Nadu
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KLV-32EX330 Display panel problem

Address:Chennai, Tamil Nadu

Service Request ID: 24684693 Serial No.: 3296106 Model No.: KLV-32EX330 Date of Purchase: 11-11-12 Place of Purchase: Vasanth & Co, Velachery, Chennai After saving a lot of money, finally the day came when i was ready to buy my dream TV "Sony LED Bravia TV". Purchased this TV from Vasanth & Co, Velachery, Chennai. I was really proud when i bought this TV. (which i regret now) But after couple of years, now all of a sudden...
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A
Akash13090
from Jamnagar, Gujarat
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heat

Address:Bhiwani, Haryana

Sir I was buy Sony xperia z2 18th ago. In starting it's working very well but now it's create problem of heating. My ear when I used to talk it's burn. I think it's a create problem more and hope for better. It's a totally wastage of money. I spend on this phone 30000 If after spending this money mobile create such time of problems so I vil neva recommend to anyone to buy Sony any product...
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D
Deba Dey
from Kolkata, West Bengal
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sony camcorder heads and others parts change

Address:Kolkata, West Bengal

sir, I am debajyoti dey I go to my nearest Sony service center 70/1/2 Gouri bari lane . They keep the camcorder for observing and estimated me.In the camcorder the probleb was only the mine DV was not ejecting. the thold me near about 4000 rupees. unfortunately i am not redy to pay the amount the said. their for i give them their service charge and back to home. after that my grandmother and my uncle was past away within 5 monthes. after...
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J
jaggy4884
from Gurgaon, Haryana
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Poor quality of products

Address:New Delhi, Delhi

> The manager, > sony mobiles India > > I am writing this email with utmost pain that you people have given to me due to poor services and even worse products that I have come across. > > I bought sony xperia zl in January 2014 which was a great device and it worked perfectly untill mid of year and after that the mic stopped working. I was told that xperia zl is no longer available and only they can exchange it with...
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A
Abi_Valli
from Bengaluru, Karnataka
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Sony KDL-40EX520 LED TV Display problem

Address:Bangalore, Karnataka

Purchased a Sony TV model KDL40EX520 in January 2012 at a cost of Rs.63000/- from Sony world, Indira Nagar, Bangalore. We have VGuard stablizer and the TV is rarely used by us and maintained very well. Around 25/2/2015, we have noticed the color problem in the display.. The screen had a vertical green lines in the display.I tried different inputs and various screen settings including factory reset, but the problem persisted. I then...
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S
Sharma guy
from Jaurian, Jammu and Kashmir
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About ear buds

Address:Jammu, Jammu and Kashmir

I have purchased ear buds from local Sony showroom, The quality of sound is very bad, I don't know what to do, when I told them can I check the quality, they said this is a packed thing, they couldn't be checked, they also said the sound quality is better but it is not good at this price point, please do something, my product name is sony sbh20...
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N
Nayan Gandhi
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Sony Xperia Z3

Address:Jamnagar, Gujarat

Dear Sir I have purchased Sony Xperia Z3 on 19th Jan.2015 form Jeddah, Saudi Arabia ..I have given this mobile to my son at India. Today it was fall down on the table by his hand & the volume key was goes inside & phone is not working now. Mobile was taken to the service center of SONY at Jamanagar, Gujarat, India . They told that it will be repaired here, You have to send back to Saudi Arabia . Now my question is that when I purchased...
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P
pratikc
from Delhi, Delhi
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about not providing display

Address:Akola, Maharashtra

I have submmited my sony Xperia- j- st26i for problem of display damage on 18 th of march...but there was no response of your company.I want to know that IF company have damage part then why so much time had to be taken for providing service.pls reply...
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S
Suhail Lilani
from Gurgaon, Haryana
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Unsatisfactory Reply from Sony Service Centre

Address:New Delhi, Delhi

I bought a LED in December, 2013 and have not being using the TV much since December, 2014. However, suddenly the TV stopped working in the beginning of March, 2015. I registered a complaint with the customer service people and they send a guy to check the TV and he charged me 250 rupees and said the K board is to be replaced and it will cost 6500 rupees. However, he was not able to tell why it stopped working out of the blue and secondly...
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W
wilsonchristian24
from Ahmedabad, Gujarat
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Mobile not starting

Address:Vadodara, Gujarat

I had buyed a mobile Sony mobile(Xperia zl) phone last year on 17th jan 2014 but now it is not starting. Same problem occurred in the month of April (29th April 2014) i took it to service center and next day they updated the software and it was working but this time it is not working at all. I went to Sony service center but they are not ready to open it and and check it they cannot check it then why do they release these types of phones...
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R
Ravinder Gulia
from Delhi, Delhi
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Display Broken Under Warranty

Address:Rohtak, Haryana

Respected All, Sir, i had bought my Xperia Z2 D6502 having IMEI No: [protected] & the warranty time of my device is upto 28/07/2015 as shown in the attached screen shot. Now, due to some mishappening the display of my phone got damaged completely. After this i had visit Sony Authorised Service Center in Rohtak to get the information regarding the same. The executives available at service center told me that your device cannot...
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