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Sony India Complaints & Reviews

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Last updated Mar 25, 2024
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Sony India reviews & complaints page 207

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R
Rakesh Kumar Pillai
from Mumbai, Maharashtra
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Not worth buying Sony Bravia TV

Address:Thiruvananthapuram, Kerala

I bought a 40" LCD TV and its panel got damaged in less than 2.5 years. I registered a complaint and there services guys say that he panel needs to be replaced and would incur an expense of around 22K INR. Even if I change the panel they would not give a a warranty of more than 1 year. It is not worth going for this. Their technician told me that this is an electronic equipment and 10 out of 100 TVs may have a bad panel. What a justification??? Honestly,...
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S
somiram
from Noida, Uttar Pradesh
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Panel problem twice in three years

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a 32 inch Sony Bravia LED TV (Model No. KDL-32EX520) in April 2012. The screen showing some problems in September 2013, I registered a complaint with Sony India and an engineer from Jaypee Electronics, Noida, an authorized service agents of Sony India, attended the complaint. He informed that the panel would need to be replaced, and since the TV was out of warranty, but he also informed that for panel the warranty period is more...
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S
Saurabh Thukral
from Agra, Uttar Pradesh
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Mobile not repaired yet

Address:New Delhi, Delhi

Job No- W[protected] Date- 08/02/2015 I gave my handset for repairing to sony service under warranty on 8th feb but till now i didn't got my handset repaired or any spare phone for use...More than a month passed...Busted from sony services...whenever i call or visit the centre they only say that it is under process and will be repaired soon and there is no spare phone available right now...then finally i purchased a new phone...Please...
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Isha Jn
from Mumbai, Maharashtra
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False advertisement and commitment

Address:New Delhi, Delhi

Hi,

I had purchased Xperia Z3 on Nov 26' 2014 for the promise that it is water
resistant with a standby of 30 mins in 1.5 mtr deep water.

However, My phone with all ports closed was hardly for 5 mins in 3 feet deep
pool and it has become a dead unit.
When taken to service care center, I was informed it won’t be covered under
warranty. This is already committed in Advertisement...
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S
sunil vats
from Chennai, Tamil Nadu
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mobile complend

Address:Faridabad, Haryana

Dear sir I buy sony e3 dual of rupees 12500/- on date 12.11.2014.after some time getting some hanging problem in it.I went to Nearest sony service center.they submit my mobile on date 22.12.2014.they repaired it.afer some time another problem comes in it.so went sony service center again they submit my handset again on date 25.2.2015.but problem in my handset is not resolve.so I went sony service center again on date 11.3.2015.they submit...
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S
shikhabkw
from Gagret, Himachal Pradesh
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Worst Customer service Centre Very Irresponsible

Address:Dehradun, Uttarakhand

Dear concerned officer I want to file a complaint against Sony for not taking customer complaint seriously. I submitted the phone model Z Ultra with inactive camera and was hanging continously. When I visited the paradise Telesoft private limited service centre at bindal bridge chakrata road dehradun. The customer executive hardly listed the complaint as well as very rude. How so ever I ignored as they behave very annoyingly and irresponsibility....
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M
Mallikarjuna Dengi
from Delhi, Delhi
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REPLACEMENT AND REFUND OF MONEY

Address:Bellary, Karnataka

I have purchased SONY Xperia Z2 (model: D6502) on 26 May 2014. While charging battery display got problem with showing only vertical lines. On 20th Feb 2015 Handset given to nearby authorised Sony Service Center in Bellary( Karnataka State). As this mobile is not repairable the service center is assured to replace the handset set with new one. After 10 Days they offered me with a refurbished handset which was already repaired. When...
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R
RAJUSRINIVAS
from Bengaluru, Karnataka
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REPLACEMENT OF SONY HARD DISC:DEFICIENCY IN SERVICES

Address:Chennai, Tamil Nadu

Dear Concerned OfficerGreetings! 1. I Colonel R Srinivas a serving Army Officer, (mob no [protected]) had handed over my Sony Hard Disc (pink Colour, 500 GB with cable) to the Sony Authorised Service Centre at BLOCK AE 135, 4th AVENUE Shanthi Colony, Anna Nagar on 09 Mar 2015 with the complaint "Hard Disc not detecting" . 2.No Job Number was given despite asking and I was told that my mob no is enough and was assured that a new...
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vivek8386
from Noida, Uttar Pradesh
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Phone not being repaired and submitted ofr almost a month

Address:New Delhi, Delhi

I want to file a complaint against SONY for not taking their customers complaint seriously. I submitted the phone Model no.- C5502 with damaged screen on 24th Feb 2015. I was told that i will receive a call in 3-4 days from the company about the status of the phone that it will be repaired or not.I didn't received a call from them i had to call them thrice to get the status. I was then told that the screen can not be repaired as this handset...
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A
advgoswami
from Surat, Gujarat
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New defective handset

Address:Faridabad, Haryana

I purchased a Sony XPERIA E3 Mobile having Serial No. HFR025 ([protected] from Vijay Sales, Crown Plaza, Sec 15, Mathura Road, Faridabad on 15.03.2015 with a condiretaion of Rupees 9, 990/-. On 17.03.2015 I experienced some problem with the set like disturbance while talking, call drop, vanishing of display etc. On the same day I visited the dealer, the staff there checked and did something with it and said its ok. The Manager there told...
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A
arunpg81
from Chandigarh, Chandigarh
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Sony worst service

Address:Chennai, Tamil Nadu

HI, I bought a sony xperia M on Dec 27th 2014, after two months i have faced problem in battery standby, when i visited the chennai sony Service in tambaram, they checked my mobile and given feedback that the problem in Phone, not in battery, immediately i shocked, how come the new phone got problem within two months without any liquid damage, after i had a discussion with Sony staffs, they have confirmed that the phone is getting heat...
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vengat333
from Mumbai, Maharashtra
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Issueing me the USED SONY mobile in SONY EXCLUSIVE

Address:Erode, Tamil Nadu

Dear sir First of i am a big fan of SONY, I craze too. Having TV, Mobiles, Music Systems in my home all are SONY Products. I Bought a new SONY XPERIA M (Single) model mobile on 16.03.15 at ERODE SONY EXCLUSIVE. I believe and enter into the shop, They issue me a used mobile to me. I really socked after i saw that dust in the mobile and few scratch in the mobile at back Side and more few photos and videos are there in mobile it was took...
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R
ravindranramnad
from Karaikkudi, Tamil Nadu
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Sony TV Picture Tube problem

Address:Chennai, Tamil Nadu

I have purchased Sony TV KLV32BX300 on [protected], ( Serial No. 2820460) . The TV Picture tube is problem for the past two month.I have made a compliant to the service centre. The service technician from Madurai has attend the compliant on[protected]. The City Electronics, Madurai has informed me the company is agree to take the TV for exchange offer and they will sanction 25% offer on MRP of the next purchase of 32"TV. Moreover I...
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K
khwaish
from Jalandhar, Punjab
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regarding sony xperia c3

Address:Sangrur, Punjab

Sir i have purchased sony xperia c3 in January 2015 and now in march just after two month ..i faced with a problem, , my phone automatically shuts down after few seconds and i am not able to use it properly.Please pay attention to my problem and provide my with the solution....
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M
mansi23
from Nagar, Rajasthan
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poor and Bad Customer Service at Sony India

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I bought Sony Car system and speakers from one of the dealers in Jaipur on 27/06/2014... After 6 months i started having problem in speakers, went to Sony service center in Noida where i currenlty reside. They said we will replace all the speakers. Now one of the serial number is not matching of the set so they won't replace as this is not under warranty. As a user i am not going to match the serial numbers for speakers, how the...
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shamli1502
from Noida, Uttar Pradesh
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Sony Vaio Bubble Problem

Address:Gurgaon, Haryana

I have purchased the Sony Vaio Touch Screen Laptop from Aditya Mall, Croma Indirapuram Ghaziabad in Oct 2013. Model Name:SVF15215SNB IN5 Serial NO: 0008371 From that day only I am facing the irritating problem with this laptop, Some white bubbles appears continuously on round and square shape on the screen, and this is the time when I am not able to do any thing on this stupid laptop, Screen is automatically going to expand and collapse. I...
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K
Karan Galgat
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waterproof feature defect

Address:Jaipur, Rajasthan

I bought sony xperia z2. Its hardly 15 days since i bought it. Xperia z2 is a waterproof phone. Company also provides a feature to record ultra hd videos even under water. This feature has certain limitations that phone must not be taken deep more than 1m for 10sec. And the side cover must be closed before taking the phone under water.while i was exploring its features, keeping in mind the conditions of the waterproofness i dipped my phone...
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Address:Warangal, Andhra Pradesh

We have bought the LED tv model # KDL-32EX650 LED in the month of October 2012. It's just been around 2 years and 3 months, last week when we switch on the tv, the picture is not coming properly. We consulted the local sony service center and they told us that the picture tube is damaged and we need to replace with new one. We bought the tv at price 40K+ and within just 21/2 years, the picture tube is damaged and they said it costs around...
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K
klal12
from Nagpur, Maharashtra
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Non recipt of gift item

Address:Vadodara, Gujarat

I Kashmiri Lal purchase a LED TV Model No 40R482 dated 06 Feb 15 by Hariom Electronics FF3, Manibhadra Complex, Shahibaug, Ahmedabad-4 Ph-[protected], [protected],[protected]. As per Sony cite Clock Radio offer on the above model but dealer refused me for issuing offer stating that, that day was not offer on the above product. we have recd message for offer from Sony coy wef 14 Feb 15. I hope that you will take necessary action against dealer...
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vicky80
from Cherthala, Kerala
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Service Centre did not repair the phone intentionally

Address:New Delhi, Delhi

Dear Sir, I am using a Sony Experia, C-2004 model. A charging problem came in it due to jack, actually jack has to replace which was not working properly. I went to service Centre of Sony at Janakpuri, District Centre at New Delhi and told them about problem. They said that you have to leave your phone here and later we will check it and get back to you. I trusted on them however told them again that all other things are in line and phone...
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