Sony India Complaints & Reviews

Respected sir, I am placing this complain because I have to repair my cell phone which is in 1 yr guarantee / warranty. When I went to service center they are charging for repair. Please solve my problem as soon as possible. Product detail are below. Purchase date- 11/03/14 Model- Sony xperia z1 C6902 IMEI NO.- [protected] Sl. No.- 13H9085LW09...

I purchased SONY LED tv on 1 march 2015. I got massage about service request id on 3 march 2015. Whenever, I am calling to service center (Libra Technicom Varanasi) they are saying next day it will be done from last one week. They are not responding me properly. Every time they are giving me new excuses. My service request id is 24228033 My contact number is [protected] I wanted to know why this delay is happening. Regards Anup...

I am from kolkata and I had bought my xperia zl on 11sept 2013. Now my handset is not switching on. On holding power button the SONY logo comes and then it switches off. Battery was fully charged. I went to the nearest Sony authorized service center and they told me that the company doesnt provide support and spare parts for this model (that something was wrong with the circuit board). So they cant repair it. They offered another brand new...

Hi, Display seems to have echo image (double image) and the colour changes after two three seconds after switched on the Television. Please help to address this. Appliance: Television Type: LED 32 Inches Model: KVL32ex330 Seriel No.: 2014449 Purchased in August 2012. Name: Francis Address: Plot No.D2, Door No.9/432, Kulakarai Street Extension, Indra Nagar, Vengaivasal, Chennai - 600073. Land Mark: Vengaivasal Kulakarai bus...

@sony_india LCD Service request pending since 5th Feb. Service no.23763696. How long does it take to get basic accessory for LCD?? Very DISAPPOINTED The local area has offices shut on Tuesdays and executives are never available on the call. I vouch to never buy a Sony product again in my life....

I Mr. Ronald Roshan Sequeira having been purchased the world’s best phone Sony Xeperia Z series for Rupees 32990 ( inclusive of vat) on 30th January 2014 from a reputed authorised dealer “Cellphonica” at Mangalore invoice no : 10274. I was very much excited and having great expectations on its performance, as I believed that SONY is a market leader and always wanting to give great value to the money invested and delight the customers,...

Sir, I purchased one Sony Xperia model E1 D 2105 on[protected] from Cell point Potluru mansions, Dabagaqrdens, Visakhapatnam 530020 at a cost of Rs.6, 600-00, It developed problem in the charging socket in the 1st week of February, . I consulted S.S.Technologies, Sony authorised centre Akkayyapalem, Visakhapatnam, the set was given back to me on[protected] charging Rs.1, 250-00 for which bill was not given even on demand, the same problem...

Hi, I am using SONY XPERIA T2 Ulta from past 11 Months and the handset is in-warranty. Few weeks back i had issues with the mobile SIM(s) not getting detected and i took my handset to R-Logic Technology(P) Ltd in Rajajinagar. They logged a complaint and the folllowing happened:1. The system board was replaced2. The very next day my camera stopped working and i took the same to the service centre. 3. Here they said that the camera is not compatible...

I had bought a SONY LCD 32" tv from sony authorised dealer, adajan, surat, gujarat, india. The screen of the same shows wrinkles on the same.Spending 30, 000/- bucks on a tv and within a span of not more than 6 years the screen is deteriorating.Please advice me for further course of action as the dealer had demanded 11000/- bucks to repair the same.This is a manufacturing defect and they should replace the same free of cost....

I would like to grab your kind attention towards a highly unfortunate situation. List of events in chronological order : 1. 3rd March ‘ 15: All of a sudden my phone, Sony Xperia ZL, got dead. I tried a number of troubleshoots to wake phone but all in vain. 2. 4th March’ 15: I went to authorized Sony mobile service center named Nitesh Enterprises, Kota Rajasthan. I lodged complaint for “Dead phone” (Job no. W[protected]. I submitted...

With great disappointment I am writing this mail to you. We have purchased a Sony Bravia Television (Model No.KLV-32R412B, Serial No.3548287) on 22nd February, 2015 from Khosla Electronics, Behala. On 24th February, 2015 one of your technician came for installation and installed the television. Then from that very day, the television is having problem. There is a defect as it is showing line on display. We have complained that on Wednesday...

Dear sir, I had purchased a Sony mobile in Dec 2014 from your dealer "Paragon Telelinks pvt ltd" . The phone started behaving erratic and problem aggravated in first month. However after losing patience i submitted the handset to dealer who in turn handed it to "CCOM Telecommunications" your service centre. It's been 1.5 months and I have yet not received any replacement nor rectified mobile. My IMEI: [protected]. TICKET ID: [protected]....

Camera quality of this phone is very bad, pixels are not clear as per the 8 mega pixels camera, video sound recording is not good, auto focus problem while shooting a video, and company is not doing any thing to overcome from this problem & it is a expensive phone....

Hi This is the worst laptop that i have ever laid my hands on. Not only is this pathetically slow, even slower than a 7 yr old laptop of mine, but also very erratic in functioning. This is the last machine/equipment that i have ever bought from Sony and would prefer to stay away from it henceforth. Nevertheless having bought this piece i have no option to get this sorted out Rgds Deepak [protected]...

Dear sir, My Sony TV ( model No KLV-40S550A size 40") service complaint registered on 22Feb 2015 at authorised sony call centre was picked on 25 Feb 2015 by star electronics( job no J[protected] community centre, Naraina Vihar, Near C block Gurdwara, New Delhi. Yesterday i.e. on 05 march after 11 days I have been informed it cannot be repaired and needs the screen to be replaced at a cost of 18, 000/- plus . I am totally disappointed...

My son, Nadeem, purchased a VAIO laptop (Model No. SVF1521KSNBIN[protected], Serial No. 0000813) in the month of September 2013 from HOT, Delhi. Within warranty period the authorised service center changed the defective mother board, After expiry of the warranty period, again the laptop went unserviceable and charged Rs. 6000/- (approx) for repair. Again after 4-5 months, the laptop gone unserviceable. The Club Electronics, a Sony authorised...

respected sir, i have purchased sony xperia l in last april 2014.now my mobile set not show tower signal.i went sony service cente, but concern dealing person not show intrested in my probelm. please sir solve my probelm. REGARDS tarsem saini ludhiana, PUNJAB [protected]...

Hi, Few days back my Xperia Z mobile phone charging port damaged, i went to authorized service center and they said they cannot repair but replacement would be done on payment of 20000 Rs ( i.e half the amount of new Xperia Z ) which was not acceptable. I have even made a call to Sony Support Center and there also response was same. At that time i felt it was bad decision to busy Sony product as their support service is very poor....

The Sony mobile set was purchased from bhubaneswar, odisha on 20th April 2014.The set was having problem in the touch screen for operations.The problem was identified that liquid ingress red, I requested to service centre at bhubaneswar for servicce but they refused to extend the service and top of that they offer me please purchase another set with 20 % discount, even they had given me letter writting.They returned the set as it is beyond...

Good Evening, Sony Experia Z IMEI[protected] I write in distress about the experience owning a Sony Experia Z phone. I bought the phone from a Poorvika Vendor last year in the month of April'14. I initially had two problems one phone getting heated and secondly red eye, however i carried on because of some sentiment. Last week my phone fell on the floor from my hand and the screen had broken lines but the display was fine,...