Sony India Complaints & Reviews

1. I was keen on purchasing a music system from sony as it is the best, so i zeroed on model number GTK-N1BT Neo Tank. I inquired about the availability with Sony Centre telephonically, SCO1122 Sector 22 B, Chandigarh and they confirmed it on 16 Feb 2015. 2. I went to the store on the same day to purchase it and was briefed about the product by Mr.Jazzy, and he confirmed that there was a new piece in the store because i requested for a new...

I purchased sony xperia c 3 (black) dual sim on 26th jan, 2015. i came home m very excited to used that phone but when i listen the music then i came to know that the speaker not working ):. immediately i reached the croma shop from where i buy that phone that seller who sell phone to me he told me who convience me that on the same day he replaced my phone but m very disappointed with sony... then i started to use that replaced one phone...

Display failed a little after 2 years. Registered complaint and given service ID. After 15
days of followup multiple calls per day technician lands up. Next day declares the equivalent of a
picture tube is gone and cost willbe Rs 40, 000. The next day call and says that he can do it for Rs 16, 000
The next day we call to confirm and they say now that the charge is Rs 1, 50, 000 (That is right 1.5Lacs). Can you believe...

I have purchased one Sony LED TV vide model No:KDL-42W850A bearing SL no .4312582 from Chennai .Now the problem in my set is ‘No POWER’. And the repair estimate is beyond economical. i am totally unhappy about the quality of the product and the service, being a market leader we have high expectation and long life that why chosen the brand where as i have been using LG, samsung LED TV'S for more than 6 years so for absolutely i have no...

Hi Sony,

My life's biggest mistake when i purchase Sony xperia Z ultra. First time in my whole life i purchase the sony brand product and that's my biggest fault because this is the waste of money. When i have little problem then i has been go to sony authorized services center. then after some days they gave me new mobile phone but damage handset Only 20 days ago mobile has automatically switch of then i was go...

I don't understande why is sony service centre behaving like this there is no response . we face the problem last four month regarding the mobile rearing, but nobody response, please find the attach service job sheet and mobile bill copy....

i have purchase sony led tv series number is KLV32R422B my bill number is 563 My bill date is 29/5/14 I have take this tv from Maduram Electricals. From last 2months i am seafaring from a problem of display there are 2 very small hole has been done by it self even there is not a single riches on display it is done by it self i have make complain to company toll free number there executive come and they are saying that we have make that...

I have purchased Sony Xperia Z3 cellphone on 27 Jan 2015 from chandigarh sec 22. On 7th Feb 2015 screen got blackout n stopped working. I submitted handset at Sony Centre sec 47c chandigarh n asked them for exchange of handset with new handset but they denied n said that this handset will undergo repair. Repaired the brand new handset n returned me on 14th Feb. 2015. Now recently another problem has occured now Mic problem has occurred....

HELO SIR, I HAVE PURCHASE A HEADSET(C6602) ON 16/JAN/2014. AFTER 4-5 DAY MY HEADSET EAR SPEAKER IS NOT WORKING. I SUBMIT HEADSET ON SONY SEVICE STATION FOR REPAIRING IN WARRANTY. AFTER REPARING SAME PROBLM OCCUR ... I'M REGULAR GOING TO UR SERVICE STATION NO FEEDBACK COME FROM THERE SIDE, unfortunately it is out off warranty IMEI:-[protected] PLEASE RPLY AS SOON AS POSSIBLE PRANSHU ([protected])...

I have a complaint that the repeat telecast of all daily soaps on Sony tv that we cannot watch in the night, we usually watch in day time, but since last two three weeks whole day we are seeing that either CID or Crime patrol telecasting on the TV.. This is so irritating as many of our episodes of, TUM AISE HI REHNA, HUMSAFARS and OTHER serials are missed...this will surely affect the TRP of channel...plz take some action so that viewers...

Hello sir I purchased sony xperia tipo unfortunately it is out off warranty my mobile camera was broken down I just went out to the service center for the camera repair when I just went out to the service center they are telling me that change the mother board which cost is around 4000 rs why should I pay a huge money for camera. Please help me and short out my problem as soon as possible Cntct no. [protected] Complaint I'd [protected]...

I have purchased one Sony product vide model No:KLV-32W400A bearing SL no .1853233 from KOLKATA .Now the problem in my set is ‘No POWER’. And the repair estimate is beyond economical. So I accept the offer given by Sony Authorised Service Center ‘TEKNOPLAZA’(CD-96, SECTOR-1, SALTLAKE, KOLKATA-700064), and my job number is- J42829350. As per my request to purchase a same category set model NO:KLV-32R412B .I hereby agree to pay...

Respected Sir/ Madam I have purchased Sony xperia m2 on date 9 the Dec 2014 after one month it gives mike problem so I went to Sony customer care at nashik branch on date 16 th Jan 2015 and they solved my problem and deliverd my mobile on date 20 th Jan 2015 but during reparing they forgot back strip which covers mike hole and it remain open after 5 to 6 days my mobile gives me display problem so again I went to customer care and they told...

Dear sir greetings of the day Please find my service job sheet as an attachment I have frustrating and pathetic experience from your Sony authorized service centre located at Kothrud pune I have Sony dz 640 k system of which DVD player is not functioning properly I went to service center on 13 th feb and ask them to repair it. Service engg. Told me that they will get back to me by 13 th feb evening about status and estimate But haven't...

Dear sir/madam,

Subject: want a new sealed pack phone or refund.

I purchased sony xperia z3 (D6653) phone on[protected] having imei number: [protected] from m/s regal electronics with invoice number-422 amounting to rs. 47500.
I submitted the phone to sony authorized service centre named fortune at sakchi, jamshedpur on 28-01-15. Issue was that the phone’s back panel was loose. Service centre...

Hi I'm a customer of Sony ..bravia led which has issues for double display images and have already checked with Sony service person estimated charges for change of panel is 14 k ...hard ware issues are we resposible for it .. your product does not hold good even 2years and as soon as the warranty is over your product showed its quality ....

i got a complaint on my tv Ex52 and called your customer care they gave me complaint id 23855250 but no response after calling to your servicing center in visakhapatnam they are just making fun with this. They are calling from different mobile numbers saying that they will come in an hour but no response they asked about the mobile number and they repeated again. what to do.The only thing to fell why such brand dont care for people. Please...

Dear Sir / Mam, This is to inform you that i had purchased a new Xperia smartphone Z ultra on[protected] and today is[protected] in between a month i had given my phone twice in sony service centre (Amba Electronics) due to lots of issues but they always says only software issue occur and they only update the software and return to me but their is no solution of my problems like icons runs automatically, Camera not available error show, touch...

dear sir / madam I HAD PURCHASED SONY 4 GB CAMERA MEMORY CARD FEW MONTHS BEFORE. YESTERDAY I ATTACHED THAT MEMORY CARD IN MY COMPUTER . BECAUSE OF MY SYSTEM VIRUS . MEMORY CARD SHOWS NO IMAGES . NOW I DONT KNOW HOW TO RECOVER MY IMAGES. SO PLEASE GIVE ME SOME SUGGESTIONS TO RECOVER MY PHOTOS. THOSE PHOTOS ARE VERY IMPORTANT . IAM WAITING FOR YOUR REPLY THANK YOU...

I gave my sony xperia z3 phone for repair to sony authorized service centre.
They told me that phone will be replaced with a new phone.
But now they are not giving me.
They are giving me a used/ old phone.
I want a newly sealed pack phone.

I submitted sony xperia z3 phone to sony authorized service centre purchased on[protected] having imei number: [protected] of which back panel was loose.br...