Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 214

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sudeep Munj
from Mumbai, Maharashtra
Report
Copy

Z ultra premium case worth rs 2990 not found

Address:Mumbai City, Maharashtra

me ne sony ka z ultra purches ki ya he magar muje us me Z ULTERA PREMIUM CASE WORTH RS 2900 MILA NAHE HE Q FREE HE MAGAR MUJE MILA NAHE HE MERA INVOICE NO. 46269521 DATE 13/02/2015 PLZ FLOW THIS COM. mobile no.[protected] [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumarmudhaliyar
from Bolanikhodan, Odisha
Report
Copy

Regarding delivery

Gudmrng sir, this is kumar from ambattur, we have odered a sony LED tv 42" W700B sharp troniics by last sunday from trade center, still our tv has has not delivered.we gave u a call regardng delivery as many times but we didn't get any response yet...this is ridiculous...Is this is the way u handle your customers...I want a response to this immediately. My contact.no.[protected] Receipt No.[protected] Mail id [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AK POONIA
from Mohali, Punjab
Report
Copy

MOBILE NOT WORKING PROPERLY

Address:Fatehabad, Haryana

Sir I purchase Sony Xperia e3 dual mobile handset on 23/10/2014. After some time i started facing problem with it.I was unable to make as well as receive calls . The set showed call ending but never ended the call . When i tried to shut it down then again it showed shutting down but was not shut down . I showed the set to customer care but in vain . And now set goes erratic everyday and i have to power it off and on..what should i do with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepsidd
from Ludhiana, Punjab
Report
Copy

malfunction system since I bought that handset

Address:New Delhi, Delhi

"There in sufficent memory" everytime there is problem of this handset even after prefix from authorised sony service centre kindly replace my handset or give me credit note so that I can buy another sony and one more thing I m big Fan of sony so pleasee I request u to not spoil my fanicty towards sony...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ateendra
from Ahmedabad, Gujarat
Report
Copy

Damaged TV Delivery

Address:Mumbai City, Maharashtra

This is to esclate the matter and bring to your notice that I(Ateendra Singh)bought Sony Bravia KDL-32W700B on 2nd of feb from Reliance Digital Maxus Bhayander. They have delivered a damaged set. Till date we were assured to get the damaged set to be replaced by a new one. It's been 12 days now. No further action has been taken yet. Regards Ateendra Singh +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
m. arif
from Rishikesh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remote not delivered with tv

Address:Jodhpur, Rajasthan

i purchased sony bravia kdl 32w700b TV from reliance digital on 12-2-15. but they did not dispatch remote with this smart tv. guy who came in to install tv only opened the box. sony service centre of our city says it is responsibility of seller to deliver remote & the seller i.e. reliance digital says it must have been kept somewhere. now they have given me an old remote which is not completely in verse with my tv. only a few functions...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
devendra11
from Mumbai, Maharashtra
Report
Copy

complaint regarding Xperia C3 camera Flash Problem

Address:Pune, Maharashtra

Respected sir, I am Devendra Longadge from Pune(MH) recently purchased Sony Xperia C3 IMEI 1:[protected] IMEI2:[protected], Before this I was using Samsung grand neo but I have heards lots of good reviews about xperia c3 therefore I sold it in lost. I purposely purchased this handset for your camera quality but before few days ago I found that Xperia C3 have flash problem . I have taken photos in totally dark with the help...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pav1996
from Chandigarh, Chandigarh
Report
Copy

sony xperia m dual

Address:Aurangabad, Maharashtra

sir, since i took my mob, i needs to go to service centre every 2 months...jabse mobile liya hee harr 2 mahine me muje service centre jana padta hee..company has replaced my piece in mid dec2014..now again the problem has stared ...the problem is that i m not able to cut the call...n there is no anti rotation..n the network problem is yet going onn...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tinku6955
from Delhi, Delhi
Report
Copy

Too much delay in delivery

Address:Ambala, Haryana

Dear sir
On 1 feb i purchase a sony mobile experia u st125i
But when i insert sim in mobile mobile geting auto restart ande display are blank . On 4 feb i visit at sony service centre in ambey electronic and recieve a deo against my defective set. They assured me that they provied me a new set within 5-7 days but today 13 feb i have no recieved mobile .Maney times i call at service centre and also coustmer care but no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
H.R SURESH
from Lucknow, Uttar Pradesh
Report
Copy

Sony Xperia-C Interanal Storage problem

Address:Mysore, Karnataka

I have a problem with internal storage since the date I bought xperia c from past 1 Year updated the phone 3 to 5 times in the service store but noting got changed. if we install the app it started showing me low internal storage leaving no space for installing any more apps. does this phone was designed only for making calls? while i buying they told that 4gb internal space but there is partition in the storage which is of no use. i dont...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop_unique
from Gurgaon, Haryana
Report
Copy

TV Repair in sony service center

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, My sony tv model No:KLV-32R402 fall down because of improper installation done by your mechanic who had come to install the tv at my residence B-320 Kendriya vihar, Sec-51, Noida in the month of september-2013.Since I was not knowing myself the position of tv to be placed, the mechanic did on his own account. On the 2nd Feb morning tv fall down when I was in wash room and its front screen got damaged. I have called your service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ernest Luke Netto
from Bengaluru, Karnataka
Report
Copy

Sony I need a complete refund

Address:Ernakulam, Kerala

I have attached a proof that it took Sony more than 6 months to respond to my Issue, I am really a big Sony fanboy, but when it comes to their service it is very disappointing. I had issues with My Xperia Z1 and I had given my phone on the 29th of July 2014 and I don't get a proper response and since I did not get a proper response I had to somehow purchase a New phone and I tried to contact Sony many times letting them know that I don't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rinkesh74
from Ahmedabad, Gujarat
Report
Copy

last long back my phone is in service centre..not giving replacement

Address:Ahmedabad, Gujarat

i want immediate replacement of my phone because i have 4 times given for repairing to sony but still my phone is not working and from last 2 months they are not giving feedback and useing bad words and doing misbehave...so requesting you to do the needfull or else shall i go for consumer foram.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Sahrma
from Delhi, Delhi
Report
Copy

Sony Service Center Lajpat Nagar Delhi E -17

Address:New Delhi, Delhi

Hi Team, EMI no. [protected] Myself Amit Sharma, I have Xperia Z - ultra Phone, i have purchased on March'2014, Which screen have damage 2nd time in last 10 Month, 1st Time is has been covered under damage warranty, new refurbish set free of cost has been provided after about 2 Months by "Sony Service Center(Technocare solutions) - Mobile in Lajpat Nagar 2, South Delhi, Delhi, E - 17, Central Market, 110024" Now on 31st Jan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rinkesh74
from Ahmedabad, Gujarat
Report
Copy

Mobile handset given faulty.

Address:Ahmedabad, Gujarat

I have purchased sony xperia c ..but till date it is not working properly so many times i have repaired from sony service centre..last from 2 months my phone is in sony service centre but he is not replaying and not giving any replacement and also saying that give 9000 rs then only i will give replacement...why should i have to give money my phone is under warranty now so i want to register complain against sony india.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Kumar916
from Jamshedpur, Jharkhand
Report
Copy

Frequent Hanging problem in XPERIA E3 Set

Address:East Singhbhum, Jharkhand

I Have purchased SONY EXPERIA E3 from your Sakchi, Jamshedpur Outlet on 31.10.2014.Its INVOICE No -1485 & TIN No -[protected]. Set no[protected].From last one month set is hanging very frequently.I used to visit your service center .They simply open its back cover & by pressing off switch and again restart it. After restarting, they are saying there is no problem & also suggest to do the same thing when it hanged. Now I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
minigp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony e3 dual

Address:Chennai, Tamil Nadu

Respected Sir/Madam.,

I am Padmini G, I have Purchased the Sony E3/DS above model in Poorvika Mobiles Private Limited., Valasaravakkam on 14/01/2015 Amt of Rs.11, 200/- my Invoice No is 28980.
in 2nd day when i was mobile it was get hang unable to end the call and i tried to shutdown my mobile that is also
not get so i called poorvika show room they where asked me to come there, i gone there they were open the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay Krishna Puranik
Report
Copy

Pathetic Csutomer support from Sony

Address:Bangalore, Karnataka

I am a customer using Sony Xperia Z1 model. On 1st February I connected my hand set for charging. while on charging mode, i received a call and i was unable to receive since the phone screen hanged. Next moment I pressed the power button and i experienced a shock & immediately found screen broken. Today I have visited Sony Authorized Service center, R-Logic Technology, Rajajinagar Bangalore-10, to obtain solution. Upon checking I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mdredkar
from Mumbai, Maharashtra
Report
Copy

JOINT FIGHT WITH SONY TV

Address:Mumbai City, Maharashtra

APPEAL to all disgruntled SONY BRAVIA TV Customers to Unite to fight injustice from SONY TV Dear All, WE ALL HAVE SUFFERED BECAUSE OF FAULTY TV'S FROM SONY. THERE ARE THOUSANDS OF COMPLAINTS ON THE INTERNET, BUT SONY TV DOES NOT CARE. First there is either LED issue OR Motherboard issue, then panel needs to be changed. After spending thousands on the repairs, the warranty of repairs is just 3 months. We all have complained with SONY TV,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sasank panda
from Bengaluru, Karnataka
Report
Copy

Sony LED TV

Address:Khordha, Odisha

It is a matter of great discomfort that even after 3 months of lodgement of a service request that my grievances still remains un-resolved. It is not expected from a world class consumer electronics conglomerate like SONY. I once again describe the gist of my complaint as under:- I have already lodged complaint twice for repair/replacement of my captioned TV. The service manager paid a visit and merely stated that only recourse available...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy