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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 240

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O
opchand
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of any response against complain no-20418204

Address:Jharsuguda, Odisha

I am customer of your product, LED TV, model-EX65.We have faced one problem i, e vertical lines are visible on the screen.we have lodged a service request id[protected] for this problem. As we came to know that your service center is available in Sambalpur, we have contacted the concerned person about its rectification, but it is a matter of regret that in spite of several follow ups no solution is provided till date (13.10.2014). Service...
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l given the xperia mobile to repair on 29 th sep 2014 but till date they have no proper response and they not repair the mobile and they not taking responsibility also so why they are in market in name of your service centre for fooling the public I want immediate response and my mobile repair my job no W[protected] so please do needful as soon as possible...
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Akshay kamalapurkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Xperia Z!

Address:Bangalore, Karnataka

I have my given my Xperia Z1 on 17th September, still i haven't got my cell back ... it's been over a month, still these people say me to wait for a week and week and so on.. i'm really frustated and very angry on Sony people.. This kind of services i have never seen in my life.....
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sudhakotian
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tv complaint regarding color change

Address:Mumbai City, Maharashtra

We had bought TV set of Sony bravia led model no.kdl-32EX550. After two years problem occurred of color change. Though we are not using TV regularly because we both are working. We reach at home after 7 pm . Using only for 4 to 5 hours in two hours tv is not working properly. When I call your customer service executive they asked me the problem then they asked me the model no. This is fixed problem that sony this product is having these...
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C
clubone101
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony xperia ZL repair.

Sir I had purchased Sony xperia ZL Black on 6/09/2013 from LULU connect at Cochin, Kerala. Sl Number: [protected]. On 18/09/2014 i had given this mobile for servicing at sony service centre at MG Road, Cochin. They informed me that i should pay 50% of the current MRP and i will be given a refurnished xperia ZL. I am ready to pay 50% of the current MRP. But i need my same mobile repaired. Why should i pay 50% and get a mobile that some...
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Harsh Rawtani
from Chennai, Tamil Nadu
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Worst Service Ever.

Address:Mumbai City, Maharashtra

I hate the way you treat your customers. It's not a favour that you're doing, and if it is then I want to return my product and discontinue my interest in Sony products. My service Id number is[protected]. I was told that someone would come by Sunday to install the TV. After requesting a million times the assigned service centre informed me that an"engineer" would come by Saturday and the installation would be done. After waiting...
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CG VENKATESH
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

power board problem in TV KLV - 40V400A

Address:Bangalore, Karnataka

Dear Service head Please note the following :- 1. My Subject Sony TV purchased in the year 2010 stopped working on 5th sep2014. 2. We gave complaint to R- Logic Technology Services (I) Pvt ltd. on 6th Sept 2014. 3. On Inspection the Service representative asked us to deposit Rs 8000. towards repair of power board. and the deposit was given to the service centre on 8th Sept 2014. 4. On repeated follow up we were informed that...
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H
Hema Iyer
from Mumbai, Maharashtra
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Sony Xperia Z1 handset replacement

Address:Mumbai City, Maharashtra

This is with regards to a serious issue I have been facing with my Sony Xperia Z1 handset details of which is mentioned below. Handset: Xperia Z1 Date of Purchase: 10.03.2014 On 30th September 2014, my handset stopped working completely and did not restart. The moment i was trying to switch on the cell it just got shut down with a message " Shutting down due to high temperature". I took the handset to the Sony Authorized Service...
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S
seema baid
from Mumbai, Maharashtra
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vaio laptop motherboard spoilt

Address:Kolkata, West Bengal

I am very angry to inform you that vaio laptop i5 bought one n half Years back now has a problem in motherboard which is spoilt due to Which my laptop doesnt start. I am a media student and cannot do without my Laptop. Sony being such a big n reputed company has such problems I shall not buy sony in future nor recommed. All my work has come to a Stand still . Sony should take immediate action on this otherwise I have to take serious...
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V
Vicky.chak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain for My LED

Address:Kolkata, West Bengal

LED Model No.- KLV-32EX330 JOB No. - J42200293 SERIAL No.- 3328145 Hello, My TV issued some problems that's why I am complaining on Sony after a visit engineer said that it's not done here that's why we are taking it to Service centre after a week we will give You but it's taken more then a month but My TV is not return from there side, daily I call them they said tomorrow or day after tomorrow we will give you but still same status...
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Ankit DAs
from Indore, Madhya Pradesh
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order is not solve

Address:Bastar, Chhattisgarh

Sony xperia t2 ultra ka touch screen ka order tha Ticket no. W[protected] Adavance bill amount 5000/- Bill no. 155 Date 9/08/14 Sagar jagdalpur This order not solved in last two months. I have all formalty completted in star service center raipur chhattisgarh... Plz solve this problem.. Otherwise any possible action. Responsible in sonY xcare...
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KANNAIYANRAJA
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY BRAVIA LED TV not functioning Complaint

My SONY BRAVIA 32 / EX33 / LED TVs red light is flickering when I start the) v.after that there is no display.I made complaint on 7th OCTOBER 2014 at 11.43 am.There is no responce from sony side.Yesterday (09/10/2014)evening again I contact sonys tolfree no [protected] they said we shall action.Upto this time(10/10/2014 -8.30pm ) there is no responce.I need immediate action on this issue....
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V
vinod kumar dandona
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficiency in service

Address:Chandigarh, Chandigarh

Dear Sir/ Madam Please refer to my complaint no. 21258169 dated[protected]. No action has been taken in this regard till today causing me harassment and inconvenience. You are requested to replace the TV (being new one) today itself. In case you fails to do so this may kindly be considered as notice of deficiency in service. All the cost born by me for the case and new TV with penalty of Rs 200000 for harassment and...
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R
RUDRA,,
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONSOLVED MY PHONE PROBLEM

Address:Bhavnagar, Gujarat

TO;-HR DEPARTMENT SONY COMPANY SIR... THIS IS REGARDING MY(RUDRA GADHAVI) NEW PHONE SONY XPERIA Z, IMEI NO IS;-[protected], TICKET ID NO-[protected], I SUBMITTED NEW PHONE WITH THE FAULT OF AUTO COPY PHOTOS AT SONY AUTHORISED SERVICE CENTER(ANGEL ELECTRONICS )BHAVNAGAR, GUJRAT, THE AUTHORISED CENTER WAS UNABLE TO RECTIFIED THE FAULT.I WAS NOT INFORM WHETHER I WILL BE GIVEN NEW PHONE OR REFURBISHED PHONE.I WAS GIVEN A REFURBISHED PHONE...
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Mani125
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony MH750 wired headset not work properly

Address:Sonipat, Haryana

hello Sir I am Complaint about my order which is not working well and I want to refund it. I was ordered it on last month and the order number is[protected] and the product name is Sony MH750 stereoand my email I'd is [protected]@outlook.com So, please take quick action against and give me a true value of customer so that we can continue shopping with you in future . thanking you prabhat sindhwani...
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chetan2702
from Noida, Uttar Pradesh
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Job No - 1229090

Address:Ghaziabad, Uttar Pradesh

This is in reference to one complaint vide no. - 1229090 as the vehicle of sony service picked my tv from my residence on 06 Oct 14. Sorry to write you that I have not got any feedback from the service centre till 5 P.M of 09 Oct 14. Kindly help me in getting my tv repair as soon as possible. CHETAN SHARMA GHAZIABAD (U.P) Mob. - [protected]...
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Arvind Ravidas
from Mumbai, Maharashtra
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sony mobile handset ultra t 2

Address:Ahmedabad, Gujarat

Dear sir, i was purchase a handset of your company sony experia t 2 ultra d 5322 date on 30 july 2014 from raju japan at cg road Ahmadabad bill no. rcc01214. on after 8 days i was facing a problem of receiver.i was go your authorized services station at parshwa services at Ashram road. that i was sent mail to all of your mail id. parshwa services solved in one day. than after 2 months i have faced same problem i was go your services...
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Soumendra Dash
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service and sale of inferior quality TV by Sony India

Address:Kolkata, West Bengal

We purchased new Sony Television Set ( 46 inch LED 3D HX series) from one of the Sony Distributors/dealers(eZone Mani Square, Kolkata) with a huge price tag of around INR 1.5 lac. We exceeded our budget and went ahead with Sony Set because of the high brand recognition and my great affinity towards "Sony".We sincerely believed that we purchased a big asset which will not malfunction and create any problem for us in future. We were extremely...
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M
mubeenthdl
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of warranty

My Xperia Z1's warranty rejected by sony authorized service center (madona system & service, calicut) were my warranty still ramain 4 months . my complaints is "Over heating and incorrect vibration" .They said my phone were engulf through the caps, my question is "how engulf water to a water proof phone?, and if happened is that my problem?". i am asking you because i treat my phone very well i always close that caps correctly. I never...
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TVSSRINU
from Delhi, Delhi
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Sony TV model no 32EX420 pannal complaint

Address:Prakasam, Andhra Pradesh

I am booked online complaint as on[protected] with id20416289 .After that technisian came to my home and check the tv set and find the pannal problem and he said company not make this model pannals and you pay pannal amount to company the company give new tv set to you. After 40 days the guntur branch people call to me and said send the demand draft of rs.14596/- to us.We arrange new tv model no 32w700b to you within 10 days.Then i took a...
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