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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 239

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U
ullashkumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Led TV Desplay Problem

Address:Muzaffarpur, Bihar

I have purchased a led TV Model No Sony KLV-22P402B LED TV on dt.13-Sep-2014. Within a period of one month I faced that screen looked white. However I have taken to Sony show room at Muzaffarpur in the state of Bihar where i have purchased the same for replacement on dt.12-Oct-2014 Sunday. They told that replacement and repair will be done at our servicing centre and today is holiday and they received the TV and on next day show room send...
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kamalg_iit
from Delhi, Delhi
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Fake bill

Address:Haridwar, Uttarakhand

I repaired my Sony LCD Model No. 227550A, S. No. 6176055, from your Service Centre, Haridwar. The mechanic Mr. Sandeep repaired the LCD and charged Rs. 3640/-. On demanding the bill he gave me a fake bill of Tirupati Enterprices, Haridwar, on which no Tin No. & Bill No. is mentioned, as they charged Service Tax from me. After demanding several times the original bill they are not responding me. Kindly look into the matter as earliest. Kamal...
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wish2402
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service. Faulty product

Address:Bangalore, Karnataka

I purchased a new Sony Xperia M 4 months back. It worked good for 2-3 months. And then in last 1 month I have been to service center 3 time already. Ist time display went off. 2 nd time network went off and 3rd time the speaker went off. 3 times within a month. Now my phone is for service for no sound. I am going home tommorow so I requested a standby phone. Sony has a policy of giving a standby phone. But they are saying they have only 25...
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A
abhrojyoti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ill fitting camera bag MII-HD1

Address:Kolkata, West Bengal

Purchased a camera DSC-H400 on 13/10/2014 from Sony Center, Emall, 6, Chittaranjan Avenue Kolkata 700072. Received the camera, 4gb sd card and camera bag (MII-HD1). Also purchased tripod stand VCT-R640. As per the sony website and the camera box LCS-SL10 and LCS-U21 are the recommended camera bag. MII-HD1 which is given free by the seller is too small for the camera. So on 14/10/2014 i went back to the Sony Centre with this problem. Store...
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tell_shailesh
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEWLY PURCHASED HOME THEATRE BDVE4100 NOT WORKING AFTER DEMO INSTALLATION

Address:Patna, Bihar

Dear Sir/Madam, It is very unfortunate to had such a bad experience with a brand like SONY where my new home theatre BDVE4100 purchased on 4th October 2014 is with me & I am unable to use it as on the installation date I.e., 09.10.2014 it got problem "push, power, protect " and after visit of engineer on 11.10.2014 having complaint no. 21449819 nothing fruitful has been done till date. Thus, I request your kind intervention in the...
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C
csdatamation
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flipkart cheated again by selling defective Sony Xperia C mobile and Sony is co-operating Flipkart to sell these.

Address:Pune, Maharashtra

I got the reward of sharing, Sony and Flipkart cheating with Indian peoples. After below mail, I got the call from Sony Service Centre head and he had asked me to come directly at Sony Service Centre to meet him. I thought they might can provide the resolution but here is the short summary whatever happened there, I had visited Sony Service Center at address Sony India Pvt. Ltd. Tandle heights, plot no. 153, C.T.S. no 815,...
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R
roomy kk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheap behaviour to customers

Address:Bijapur, Karnataka

Respected sir, We came to a sony authorised service centre in bijapur karnataka which is named as SANIKA ENTERPRISES with the adress 1st floor, above rohan motors, ganapathi chowk, shahapeth and the phone number is [protected] .as we came here for showing the complaint of sony experia m they asked to get out of the shop and the shop is not having a proper exhaust system or not even a single fan is provided inside the shop and only the...
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N
nileshm362
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY XPERIA E3 DUAL FOR DOA (355289061807046)

Address:Pune, Maharashtra

Dear Manager, Customer care request no.: 1-[protected]/1-[protected] IMEI: [protected] MOBILE SUBMIT: BUND GARDEN CSC MOB:[protected] JOB NO.W[protected] Purchase from: Univercell phoenix mall pune. I am NILESH MORE purchase sony xperia e3 on 24sep14, but from next day mobile heating on standby, charging, 2g & 3g. 2nd mobile hang always open video's-images. 3rd so poor battery backup only 6-8 hrs on standby....
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A
albinbenny
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Self Cracking issue in sony xperia Z1

Address:Bangalore, Karnataka

I had bought a Sony Xperia Z1 in last December. The device was working fine without any problems. Last week when I took out the phone from my pocket i could see cracks in my display. There was no physical damage and it self cracked just like that. There is no single scratch in the front glass, but the crack is inside the display. I approached Sony Service Center for the repair and they told me there is nothing they could but to...
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L
lively.arpana
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mishandling of my camera DSC H20 having serial no. 2291079 during repare

Address:Ranchi, Jharkhand

I purchased Cybershot DSC H20 Camera having serial no. 2291079 some 4-5 yrs back and was quite Happy with the functioning & picture quality. But in the month of Nov. 2013, during one photo session, it hanged. On 26th of April I contacted "Fortune Sony Authorize Service Center, Pradhan Tower, 5, Main Road, Ranchi, Jharkhand" They told me that the main circuit has been damaged & that they will have to replace the circuit.I agreed with...
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S
stanroy
from Eraniel, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying for replacement of playstation 3

Address:Madurai, Tamil Nadu

I am stane, I bought a ps3 500gb from sony center madurai on august of 31st. And after 4 days there was a problem in my ps3 hard disk. and when i took it to the sony service center, they can't find out the reason and they told that they will replace it for me. i gave it to them on 6th of september. its been nearly 40 days till now sir.. i did'nt get anything.. those guys in the service center are refusing my call, they are not attending...
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Rohit Barmeda
from Morbi, Gujarat
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Poor Quality of product

Address:Jamnagar, Gujarat

I am purchase vaio new laptop, model no. SVF1521ASNBIN5, serial no. 7514. I was purchase this as on 05.05.2014 and hard disk was crack automatically. I was put my laptop in vaio care on 22.09.2014 and received as on 10.10.2014 but issued was not solve, so I return sent my laptop to vaio care on 14.10.2014.This is very low quality product I suffered my work from long time....
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M
Meera kashyap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia m2 DEAD

Address:Mysore, Karnataka

Sony Xperia M2 (bought On the 23Rd of sep'14) went off all of a sudden on the 10th Of October 2014, it was taken to an authorised service Centre Of saraswathipuram, Mysore, Karnataka. I was told that the Motherboard Of the phone was burnt, even after checking the phone charger had no problem . Neither was I Given any further information about my phone, nor was I given any Standby Phone. Although, I was treated very arrogantly By the faculty....
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ranga2702
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY XPERIA T2 ULTRA DUAL/ Speaker not working and Irresponsible service center, Hummayun Naga, Hyderabad, Telangana

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have purchased SONY XPERIA T2 ULTRA DUAL in June'2014 though SNAPDEAL.COM and within three months after purchase, the speaker stopped functioning. I have approached local service center (Universal Electronics, 10-4-43/4/a, 1st floor, Zarar chambers, Humayun Nagar, Mehadipatnam, Hyderabad - 5000028, Telangana state. After preliminary invistigation mentioned that the speaker is having issues and it will take seven working...
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S
sunny07
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible sony service

Address:Kottayam, Kerala

My name sunny contact no -[protected] I bought one LCD TV EX 300, now its panel is complaint .So that I cannot watch programs clearly on it. So that I registered complaint(POLARIZER WRINKLE ISSUE) to Sony India Pvt limited customer care in kottayam on 18/07/14 job no:J41567512.After two weeks, customer care manager called me and told that he will make me available LED 32inch T.V.Since I don't want 32inch T.V. I asked him to upgrade 42inch...
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V
Varun Katyal
from Delhi, Delhi
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Faulty Mobile

Address:Dehradun, Uttarakhand

Dear Sir, I purchased a new Sony Xperia E3 Dual Black mobile phone on[protected] from a local dealer. from the very first day i started having problem like over heating & display going blank anytime. then i gave my mobile into the service center and they just updated the software but my real problem was still not solved. now again i have given my mobile into the customer care and i have been communicated that the motherboard of my mobile...
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A
Atul Mali
from Amravati, Maharashtra
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sony xperia m2 dual device not working

Address:Gadchiroli, Maharashtra

Device details: model number: Sony Xperia m2 dual imei 1 : [protected] imei 2 : [protected] Purchase date: 08, June, 2014 Device problems: 1] moisture inside screen 2] audio jack not working 3] call end function not working properly. Note: Device is in warranty period....
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Ashwin Still Alive
from Mumbai, Maharashtra
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complaint about sony service due

Address:Chennai, Tamil Nadu

MY name: AntonyAshwin my contact NO:[protected] MY ticket id:[protected] job no:W[protected] Adress: chennai, tamilnadu i given my sony Z2 for serive on 21august 2014 when ever i call them they says we didnt get spares, and still today 14/10/2014 i dint get the mobile yet...
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S
sp mohapatra
from Shillong, Meghalaya
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sony sevice at sony sevice centre

sir i ve given a xperia set for repair on 7 oct at happy care service at bhubaneswar vide job no w[protected].they ve called to rcv the set after 7 days on 13th but job is not complete.while telling the same i being misbehaved n forced to come n take the set on 14.otherwise take the set as it is.pl do the needfull.m totally disatisfied with sony service.Also the no given by them is always busy or else not picking up the phone.regards sp...
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M
manojmails
from Gurgaon, Haryana
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NEW TELEVISION LASTED 27 MINUTES

Address:Gautam Buddh Nagar, Uttar Pradesh

I PURCHASED A BRAND NEW SONY BRAVIA MODEL KDL 32 W 700 B WHICH THE COMANY IS ADVERTISING IN THEIR FULL PAGES ADVERTISEMENTS BUT TO MY SHOCH AFTER INSTALLATION IT WORKED FOR 27 MINUTES ANS THEN IT STOPPED WORKING. NOW THE COMPANY IS SHOWING MORE BUREAUCRATIC THEN WHAT WAS EVEN KNOWN TO KARL MARX. EATING TIME AND MONEY OF CUSTOMERS . COMPANY SHOULD BE ASKED TO GIVE A DETAILED EXPLANATION AND APOLOGY. MANOJ KUMAR SHRAMA...
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