Sony India Complaints & Reviews

Sorry to mark you on this mail. I thought its better to inform you., we have had superb products from SONY the below experience really changes how SONY treats its customers. I am not sure if there is anything you can do. But its always good to know the feedback and take action if you feel its neccessary. Wishing you and your team all the best. i presume you are not interested in addressing the issues and you are okay taking the issue...

Dear Sir, I have Sony xperia C5302. it in warranty period . I had some issue in my phone on 01 aug 2014. on that time I was in varanasi. I have submitted my phone in varansi service center (Libra Techniccom D-64/98 A, shivpura madhupur sigra, uttar pradesh-) They said your mother board is dead this needs to be replace. I asked them how much time it will take to replace it. They said it will take 2 days for replace the mother board. After...

Dear Sir/ Ma'am, This is to apprise that I purchased TV 4 months back, now it has stopped working..after making multiple follow ups with customer care (Complaint #[protected] for more than a month, technician came and asked that there is a problem on screen panel for which, it would need to be replaced, however there is a small black spot on the screen, so I need to pay the whole charges (INR 14000/-). I really don't understand, when...

If any electronic product which is meant to used daily then it means that the same product can get deteriorate in time. I bought ps3 Gaming 160GB console which i used for it for 14 months and now its having some HDD inappropriate error.My console doesn't detect its own Hard disk. Its a gaming console used daily by me and my brother, so there's a possibility of that console getting some damage. but the worst case scenario is that, once...

I purchased a Sony Home Theater from M/s.Bharat Electronics, 86, Bapuji Nagar, Bhubaneswar-751009, Orissa vide their Invoice No:183341, dated:18.05.2014. Surprise to note that, no body either from Sony has so far attend the Home theater for commissioning/customer demonstration at my premises.Even, so many times, I have met Mr.Bibhu Prasad Sabat who is responsible for Sony Sales at Bharat Electronics.I am really shocked with the behaviour...

I HAD PURCHASE SONY BRAVIA 32 INCHES RECENTLY ON 08/01/2014 BUT WITHIN 7 MONTHS IT GET DAMAGE BUT TILL THIS WE ARE AFFORDING BUT THE SERVICE IS NOT PROVIDED TILL 20 DAYS THAN WHO WILL SUFFER MY LOSS OF WARANTY PERIOD, IF THERE IS SOME ONE WHO READ ALL THIS MESSAGE THAN THIS IS MY REQUEST TO YOU PLEASE DONT MAKE YOUR BRAND SO WORST SO THAT CUSTOMER FEEL FEAR IN BUYING YOUR PRODUCT IF YOU REALLY WANT TO PROVIDE SUPPORT THAN PLEASE CALL ON [protected]....

I had purchased a Sony TV MODEL No. KLV-40NX520 IN[protected] and SERIAL NO2425653 vide INVOICE NO.1008356 Dated 24.10.2011 Sony centre, Vizag. But suddenly on 01.09.2014 the colour's TV spoiled and damaged and two images have appeared. Your TV service centre ( S.S.Technologies) have told us that the Panel have been damaged and to be replaced which would cost around Rs.21, 000.00. In this connection, I would like to make it clear that TVs...

I purchased SONY LED 46" from reliance digital from pinnacle mall, dwarka .they have delivered the device, then i found that is faulty as there is problem in LED(Screen flickering). They are saying that, there is no responsibility of reliance digital, company SONY only can help you in this regard. How can reliance digital running away from their responsibility There is no responsibility of reliance digital after purchasing any device??.also...

Hi, I bought Sony bravia 22" led tv on 6 th of sep 14.I have request for installation in 7 th of sep14.I m staying in Chennai city.But two times my request redirect to pondycherry.again and again i mentioned like my address in Chennai city.but theya re redirect to pondy.even those pondy team not ready to do installation. This is my first product in Sony.I frosted lot with the service....

Sir, I have bought W42, LED Tv last year form Doordarshan, Rourkela, We have not yet completed 1 year by now. I am wanted the person to check my Tv as it is showing double image. I am not able to see my Tv properly.But no one is showing correct response. Kindly send your servicing person to given place. My Adress: Mohamad Ali Qr. No. D1C-24, North Colony, P.O. Kansbahal, Odissa. 770034 Mob.: [protected]...

Dear Sir, I am Manjeet Singh from Punjab (City-Bathinda). I have purchased a Vaio Laptop whose model is VPCEB12EN and Serial no. is [protected] on 3 year ago. i have used this laptop 3 year unfortunately my experience is very bad with this product and also with Service center in Bathinda (ADEV ELECTRONICS 20 KRISHNA MARKET BIBI WALA ROAD BHATINDA - 151001 T:[protected]/ 2241757). when appx. 9-10 month guarantee was lefted then...

I had purchased Sony Experia ZL phone on 26th September 2013, the warranty period was 1 year. Model no: C6502Around July 2014, the phone started giving problems with the microphone (the person on the other side could not hear properly or at all). Submitted the phone to the nearest service centre (Ghatkopar) in August 2014. The service centre promised replacement of phone in case it is a hardware issue. However, they returned the phone after...

The mobile Xperia Z ( IMEI No [protected] ) purchased on 23.07.2014 against Rs.33, 500 suddenly stopped getting charged from yesterday. On approach to Sony mobile Service Center at Guwahat( Rajgarh) in Assam, they replied that the pin of charging port got damaged which is not repairable and offer an exchange against payment of 50% of new set price. Its a total loss as my mobile is non functional in absence of charge now. Kindly take up...

the staff in (ACCESS ELECTRONICS VI/215/4 GRACE PARK NEAR ELITE MISSION HOSPITAL KOORKENCHERY P.O. THRISSUR - 680007 T:[protected] / 6999555) said that nothing cant be done to my external hard disk HD E1 which was bought through flipcart(online buying store) on (Order Date:[protected] Invoice Date:[protected] it hasn't been a year i bought this external hard disk HD-E1, the problem was that my Ext. HDD has detecting issues in my computer...

I called Sony Service Centre, Dibrugarh, Assam in the morning at around 10:30 to lodge a complaint that I have to install my 32" Bravia LED in my new apartment. i was called at 11:30 to inform that service personnel would reach within 20 minutes. i waited till 1:30 pm and called service centre again and they said that they would inform within few minutes. i again called at 2:30 pm and they didnt know the whereabouts of their personnel.br...

I GNV Kishore Kumar brought the mobile phone SONY XPERIA SP of Sony company. When the bottom frame of the mobile was slightly damaged the representative's are not replacing the mobile and the mobile is not supporting 4.4 KITKAT version. I request to replace the mobile as the representative's of the service point vijayawada are not responding my plea....

SONY TV34"- MODEL No. KV-XA 34M97, Ser No 0700466.
The above mentioned TV set was gone defective and service centre at jammu was approached in mar 2014. They sent a mechanic who after prolonging the needed repairs till May 2014, refused to repair the same and asked us to deposit the Set with the service centre. The set was taken to the Service centre during second week of may along with the complain against the mechanic.The repairs...

Dear Whomsoever it may concern: I am using the sony experia L phone and bought it 26th July 2013. This phone is suddenly stopped working, not getting charged and not switching on. I am literally unhappy with the service, please do call and let me know the solution. Regards, Pradeep [protected]...

The Sony Service Center at Dwarka provided pathetic services and charged heavily for just a software issue. They further damaged the battery and after keeping the phone for 3 days, it was still not okay. They still have the phone for next 4 days and I'm not sure if it still will be alright. The behaviour of the senior employee/owner was pathetic and rude. The bill of 1600 was unexplained. The phone is under WARRANTY. I had a very...

I had purchased Sony home theater HT-IV 300 model on 16/8/2014. From the second day I am facing problem with the device. The sound goes mute after certain time automatically. And mirror screening is not proper. I had given complaint several time but their service engineer doesnt know much more about this new model HT-IV300. They had visited 2-3 times but problem is not solved yet....