Sony India Complaints & Reviews

To,
SONY INDIA TEAM,

I Abhishek Mandal purchased Sony cyber shot DSC-H70 E32 camera . After a few days DIFFERENT COLOR LINES STARTED APPEARING ON THE IMAGES TAKEN USING THE CAMERA. I went to the service center : #349, ground floor, business point, western express highway, Andheri East, Mumbai -400069 twice seeking solution to my problem but returned with no good result .

My camera is still under warranty...

Sir/Madam, We have purchased the above TV from Sony Centre Annanagar, in 6-4-2010. For the past two months in the screen there is horizontal rough patch developing. We can actually feel the rough patch by touching the screen. It is slowly developing fully over the screen. We are not able to see the picture clearly. In this regard we made a complaint through customer care and they have alloted CLARITY SERVICES, Shanthi Colony Annanagar,...

TO,
Sony India

On 07-May-2013, I purchased one LED 3D TV (KDL-32HX750), Serial number 3043188 from Saudi Arabia, Jeddah, and brought to India. On installation it was found working properly. After one year of well viewing and immediately after the warranty period expired, the product was not working properly. I registered a complaint to the authorized service centre Madonna Care Centre 26/170, Ramanchira, M.C.Road,...

I had been to spain, and on 12th August me and my friend purchased two cameras of the same make - model, that is SONY DSC-H300. On fifth day of purchase he got his lens hanged on full zoom position, we went to Carrefour, from where we purchased it to get it repaired, as it was newly purchased. He told us that the camera should be handed over to him and will be returned by three four days, we had a flight back to India in thre days, so we...

Dear Sir, I purchased Sony Bravia KLV28R412B TV on last week.I registered in sony for demonstration and installation on 8th on this month.As of now I'm not receive any call or no executive visits our house for installation.(Almost 6 days completed, I surprised for TV installation in Metro city will take this much long time) I purchased this TV on Vijay electronics in Kharghar Navi Mumbai-41020.I'm staying in Kamothe 1.5 KM far from...

Respected Sir, I am writing to express my strong dissatisfaction with poor response have received. My Mobile Has some problem of Audio Jack not working properly and Overheating problem which is I guess its minor issue and mobile under warranty period, Details of Mobile are as :- Model No : C2004 IMEI No : [protected], SI No :[protected] Purchase Date :30-Jan-2014 To resolve this problem had given to Chaitanya Electronics,...

I have SONY Experia ZL which is not working and is in warranty period. Hence have submitted my phone to S.G.Infotech (Thakkar Shopping Mall, Borivali (w) mumbai-400092) on 11 Aug 2014 ( a authorized SONY service center). My details are Ticket ID : [protected] and Job No. : W[protected]. I was informed that my phone is being replaced to Experia Z which i have no problem with it, my only problem is that its been one month and i haven't received...

My cell phone is Xperia Z1 and within warranty period. I purchase the same on 10th Aug.14. from las 2-3 days my cell is getting very hot on standby mode. Battery is getting drain very fast for e.g. i charged battery 35% in night and my cell is always silent mode at night and data connection also off and all applications are closed then also it was switched off within in 1hr. 100% charged battery getting drain within 2hrs. My camera is also...

This has reference to the discussion we had with your Mr. Gitanshu kabtiyal of Sony customer care Center at Delhi on 08.09.2014 when we have intimated the following:- 1. We have purchased one number 32” LCD TV from your dealer M/s Salkia Radio Enterprise on 23.08.2009. 2. Recently we observed that some small spots visible on the panel of the TV. Your dealer advised us to contact your authorized after sales service center M/s Neosa...

Service Request: 20761276 Assigned to Teknoplaza, Saltlake, Kolkata Display panel was found to be faulty by Sony engineer. Quoted 18, 800 for the same. Paid advance of 5000 on Sep 3. New panel was delivered on Sep 9. Mr Samir Dhar was attending the request. But the new one is again found to be faulty. It was committed that they will take back the TV and provide a stand by next day. But from next day onward they are giving unacceptable...

I bought my Sony Xperia Z1 compact a month back, however after few days it started giving me charging issues, battery drains fast and charging is extremely slow. When I visited the Service center, they said warranty is void because apparently water has penetrated the charging slot although I didn't even got my mobile close to water. Now, I'm stuck with a defective piece and my Rs 27 K down the drain as ebay is also not ready to provide a...

Sony Xperia… is that phone what i have taken. I have never thought that Sony would give me such a worst experience ever. I am going to spread this news all over this sucks totally. since 1 AND HALF month my xperia ZR is laying in the service center “Vigneshwara ” Service center. I think they have to change the word service center and keep it as playing center. They have given me the Job sheet without the Job number i have VAT...

I was a loyal customer of Sony and I had an Xperia SP and the site (Image attached) mentioned that the device will be getting an kitkat update. However it seems sony has back stabbed us. Sony's slogan is make believe. The company did not stand up to its words? Please check the number of dissatisfied consumers you have made in these couple of days I wanted to buy a Sony smartband talk but I can't now because it only compatible...

Ref: My service calls in http://www.sony.co.in/section/support vide ref[protected].dtd 23082014 [protected].dtd 04092014 [protected] dtd 04092014 and 4)telephone call dated 05092014 Sorry for escalating the problem at your level. The brief description of the problem is narrated below. WE purchased the SONY Bravia LED TV KDL 32 EX650 during Mar-2013.Even though it was a costly selection among SONY(COST IS INR 42654+INSTALLATION...

my order no is[protected]. Product - Sony Stereo Earphone Mdr-q140 Red Color I received my product seal opened when it was delivered. I am so disappointed and after I checked my product for its working. Well, I am quite discontented with the product. So I am in the situation of returning the product. So please help me. Reply to this post as soon as possible....

When I bought the Sony Xperia SP they had mentioned that the device will receive an android kitkat update and they had mentioned this on their website however they have now stated that they will not be updating the device. A lot of customers have bought the device considering that the device would receive the update. A simple google will show the number of complaints and dissatisafaction. The device has just received a single major...

despite of filing many complaints regarding the repair of my sony wega woofer tv repair model 2005, i haVe Got no postive response from the company service centre both In saharanpur n Muzaffarnagar. i am too grieved with the reSponse from the ofFicials, Please help me soon, my address iS 50 mahalaxmi enclAvE, Jansaath road, muzaffarnagar, U.p Ph. no. [protected],[protected], [protected] EmaIl- [protected]@gmail.Com...

TO, Sony India On 07-May-2013, I purchased one LED 3D TV (KDL-32HX750), Serial number 3043188 from Saudi Arabia, Jeddah, and brought to India. On installation it was found working properly. After one year of well viewing and immediately after the warranty period expired, the product was not working properly. I registered a complaint to the authorized service centre Madonna Care Centre 26/170, Ramanchira, M.C.Road, Thiruvalla-689101,...

with reference to above mail I would like to remind you and have your kind attention on the issue which addressed earlier. I didn't get any response from your side in spite of sending details of the problems that I faced because faulty laptop that I received from Sony center. Job No. for first job sheet(present on Invoice) Job. No. J31797575 Date :[protected] Job No. for second job sheet(present on Invoice) Job. No. J41322304 Date...

Dear Sir, Hi, I registered a service request on 17/08/2014 with ID 7089160 for my Sony Bravia Tv in which pictire is not clear. Following are the details regarding the complaint: Purchase date 12/01/2012 The job was attended by Mr. Kamal, M:-[protected] of Sony Service Centre, J-37, Ground floor, Rajouri Garden, New delhi 110027. After checking, he found that the lines on screen & screen panel needs to be replaced. So they...