Sony India Complaints & Reviews

I had purchased sony lcd model – klv -32s550a from fair
Electronics & appliances pvt.Ltd. Bhandup (W), mumbai on 06/01/2010. The
Above said tv started having problem of sratch like 2-3 lines & gradually
Some small white spots which with time have become into patches & have
Covered 90% of the screen by now. I had called the sony customer care number –
[protected] to register the complaint....

Phone model: SONY xperia ZR
IMEI: [protected]

Message:
Dear Sir/Maam,

I purchased A Sony Xperia Phone (Model Number: C5502, Color: Black, IMEI No: [protected], SI Number:[protected] on 4th January 2014. Please note the date of purchase, the phone not even completed 8 months. I write to you this mail, after going to the customer care service center in Vashi, Navi Mumbai (Date of visit:...

I have purchased sony led tv model KLV32EX330 Serial No.3740046 from bangkok dated 06/05/2013 wide bill no.K8389200 your authorised shop INDRA SOUND & VIDEO LIMITED, BANGKOK.
It has some mistake in this LED TV on dated 27/3/2014 automaticaly so I have contacted your authorised service person but your service person called manufacturing defect in this LED TV..Then after I called to your Toll free No.[protected] but not response...

Hello It is disappointment on my part to say that a sony LCD TV we bought on the last weak of January 2014 has gone dysfunctional very soon and the customer care has transferred the case to the Star electronics A-9, C-block, community centre, Naraina Vihar, New Delhi 110028. two people has visited us but were unable to fix the problem in the TV and eventually told us that the TV has to be taken to the service centre and more than 3 days...

HI i'm Gamit Mehul. i submitted my sony xperia zl on 5 aug 2014 due to speaker problem. i submitted my phone at PARSHWA SERVICE AHMEDABAD .Aafter two days, they gave me phone but problem was not solved therefor i gave my phone second time, after 1 week they offered me z. they give me sony xperia z after 3 week, but they gave me faulty phone. screen brightness is low. sharpness, contrast and color is so high. I don't satisfy with...

From,
P.L Kunjukunju
Poomthuruthil house
Chiyyaram P.O
Thrissur - 680026


This is for your kind attention that 2 years back, We had purchased a SONY Bravia LCD TV Model No: KDL-40EX520,
SL No. 2429138 Dt:[protected].( Bill copy attached ) Inspite of pressures from the dealer to purchase some other brand,
we opted to purchase only SONY Brand. I regret to inform you that...

SONY sucks. its service sucks. Its people sucks. i have to submit my phone twice. first when i got my phone its upper screen was non responsive and then i had to gave it to the service center, and now i gave it again after two months of handling the phone at worst. Its screen is unresponsive completely, power button doesnt work, phone heats up like hell, camera doesnt work. please help me put sir/mam. i have paid almost 20, 000 rupees and...

My name is Chandra from Santacruz mumbai. I have purchased new sony vaio laptop on 25/08/2014 Model no. SVF15325SNB serial no.0001817. I have got damaged piece then i have got replacement on 29/08/2014. Then on 01/08/2014 my laptop was getting some booting problem so i have submited for repair in andheri east sony service center they gave me one receipt in which log information number was written and they said that i can collect my laptop...

I have given a xperia zl for service due to hardware trouble on august 12th. Sony said they will give an xperia z as an replacement. But they are again giving an xperia zl saying it has no warrenty. How can i agree to a faulty model?. How can i repair if it gets hardware trouble again?...

I have Sony Xperia Z-Ultra phone. It's screen is broken and not working now. It's in warranty period. I inquired at sony service center, vadodara. They asked me that the phone is not repairable and I'll get 50% of discount on new purchase. My complaint is 50% is very less. At least it should be 80-90%. Please do me favor and give me 80-90% of discount. Otherwise I'll go to consumer court & CNBC Aawaz. Thank You... |...

My Sony Home theatre has stopped booting a month ago, Post, i called up the technical support and asked for assistance. The Technical SUPPORT team took my machine to the service center and one day later shoots me an estimate of 7000 INR for the replacement of the main board. I denied to pay the amount, as i am pretty much aware that the main board is responding properly without any issues only the disk tray unit has some mechanical malfunction. When...

Hi, We have bought a Bravia LCD TV, initially it was fine but now we are seeing a problem with screen, it looks like screen got baubles and TV became useless. Our relatives TV also facing same problem. This looks like more of manufacturing defect. We are always buying/using Sony products and now with this kind of defect we are not really happy. Kindly address this problem as soon as possible....

I have submitted my set Xperia sp in the service centre on 23rd august 2014 and got it back on 30th august in dead condition and told me that mother board is damaged and when I enquired at the Sony toll free no. Then they told me that the Sony service centre has not issued me any ticket no. They were working on my cell against the norms of the company and now when set is completely dead they are calling me to come and take the ticket no....

sir, I am Antony roy I given a Sony water proof walkman model Nwz-w273/wme1under replacemet warranty they delivered me a product with a different color after a delay of around 2 months. I did not collect the product and asked for the same colr . now it has been more than 3 months they are not delivering the product i gave the product in the edappally Sony service centre, ernakulam, on[protected] with job no.j41117886, kindly do what is...

Dear Sony Representative, The words that I am going to pen here are aimed to make you aware of the worst product quality and after sales service that you are delivering to the consumers. I am sorry to say but the product provided by you is not up to the mark and require immediate attention of the senior staff. I would like to lodge a complaint regarding the mobile handset Sony Xperia M2 Dual (IMEI- [protected]) purchased by me...

Dear Sir/Maam, on internet it is declared that sony xperia l will get update for android 4.3 in month of june.but its septemberand there is no update of 4.3 till yet.so i want you to launch it as soon as u can.ask at the Main headquaters of sony at tokyo but give me the update. hope i will get update as soon as i refersh it once again after 1-2 weeks. Akshat Jain...

Dear Sir/Maam, Its September and You Have Just Not Launched The 4.3 Update For Sony Xperia L. It was said that it will be released in the month of june, but its not till yet.Pls do something and launch the update as soon as possible. Hope I will get the update When I will Next check for it. Yours Truely Akshat Jain...

My model is xperia c and mobile not proper fix in back pannel
This problem shown in service center in jaipur but the guy say that your phone is not have any problem and the touch screen will be change and give the price of touch screen is 9500 ....

Hi Sony Support, First of all I would like to notify that I am very disappointed with the service provided by your authorized service centre. I hope you will take necessary action on my complaints mentioned below: I purchased SONY Xperia M2 on 29-June After couple of months of purchasing a brand new handset from CROMA (Kharghar Navi Mumbai) I noticed some defect in screen display that is a blac spot appears on the screen. I approached...

I had purchased a Sony Bravia TV Model: EX 300 (32 INCH) from the Chetpet Sony Centre in Chennai in 2010. Suddenly, for the last one week we are noticing scratches/lines appearing on our TV Screen, which causes severe strain & disrupts the quality of the picture. Kindly request the Concerned authority to take necessary actions & to send in the Sony service engineer to rectify this Manufacturing defect immediately. All these years...