Sony India Complaints & Reviews

I HAVE PURCHASED MY NEW XPERIA Z1 ON DATED 13/8/14 SR NO..Sony C6902, black, IMEI NO- [protected], SL NO.[protected], BUT THERE WAS A GREAT PROBLEM IN CAMERA, PHONE ALSO HANGS AND CHARGING PROBLEM ALSO, THE COMPLAINT WAS MADE TO SERVICE CENTRE AT PATIALA ON 13SEPT2014, AND ON DATED 18SEPT2014 SERVICE CENTRE WAS CONTACTED AND THEY TOLD ME THAT U WILL NOT GET A NEW PHONE AND TRIED TO GIVE ME AN OLD PHONE WHICH WAS ALREADY GOT SCRATCHED FROM...

I submitted my phone to fortune service centre on 1st of september 2014 and they told me that it would be repaired within a week.Its more than two weeks now and still it has not been delivered by service centre.Whenever I am asking them they are giving the reason that they have sent the phone to Ranchi and they have not dispatched the phone phone after repairing it.When I called on the toll free number I got the reply that my phone is repaired...

I purchased a mobile phone of your company Xperia L C2104 IMEI no. [protected], after six month it started problem with signals immediately I visited Sony customer service and they changed its motherboard. And after that it started problem with mike since than I m continuously visiting Sony service center Accel Frontline Nehru Place. But my problem is still alive and I am really fed up this device even my friend start teasing with the...

Dear senior management of sony television this is reminder about your responsibilities towards your customer this is my fifth reminder for same thing I have issue with new purchased TV. On dated 15.08.2014 Model No. KLV-22P402B, Serial No. 8156708. There are some images I am sending for your kind reference before 8 days it was replaced with new panel but that was also defective as well the problem still not solved as a new problem arise with...

I has been book the log the service Complient at No 3/1, Opp To Suriyan F M, South Bypass Road, Vannarpettai, Tirunelveli - 627003 on 12th September 2014. But till date no action have been taken at service centre. Service centre reply only i have sent the person and any time he will contact and reach you. Person Name: Magesh - [protected]...

On April 19, 2014 I bought a Sony Viao laptop, model SVF-14N16/Silver, Sr. no.[protected] at Store(YASHPAL ELECTRONICS PVT. LTD) in New Delhi, India, of Rs 60, 500-/ which was delivered to me on 22nd April, 2014. This product was defective as its touch was not working properly, it hangs and battery heats up, I returned back it to dealer to get it replaced, He denied to replace and gave me same faulty laptop after repairing at sony service...

I am surprised at the unprofessional and non co operative attitude by Sony Service Agent in Allahabad. And more surprised at the way he is being protected by Sony India Customer care people. My son is studying In Allahabad and his Xperia ZR got screen problem while taking snaps in light drizzle. Sony is charging hefty premium for its water proofing screens. But when my son went to the service centre he was shocked to hear that Sony will not...

Job No: J41925011 ; handled by S B Electronics, Sony service centre in Thane. Home Theater is picked up from home on 2.9.14 stating IC to be replaced. This is not yet returned nor any feed back. No response on the phone calls made to Landline number[protected] of S B Electronics service centre.) Request Sony India to pls intervene ....

Dear Sir,

I purchased one SONY TV MODEL BX300 BE 3 BRAVIA ENGINE TV nearly 3years now before 6months the display of the TV at the bottom edge started a narrow line like shrinking or burning of plastic paper like that now it is every day increasing that line width and now almost half area of display same problem. Please take needful action for this and give me a replay for this matter.

I am attaching a photo...

i have purchased xpreria C ...and after 5 months its starts hanging automatically and operate by its own ...i rush to the service centre they upgraded the software ...but the problem is stil not resolve...they have kept the handset saying that they will change the mother board...i have gave the handset on 8 sept 14... job no. W[protected]...after so many days my handset is stil not repaired and they are not issuing any standby sets...it...

I own Xperia Z1 which is under warranty of 9 months. My phone was damaged and one of its parts (Part No.[protected]_ USB CHARGING PORT COVER). So i visited three of your Service centres and here is what i experienced

24th Aug: D G service centre, Panvel,

Part price as they suggested: 1, 040.00 Rs.
Would be replaced and given back in 7-8 days and i ordered the same.

They didnt gave me any...

Alwar

16.09.2014


M/s Sony India Ltd.


Reg : Sorry to purchase Xperia Z2 and disappointed with services of Global
Techno Care, Authorised Service Centre,
Alwar (Rajasthan)


Respected Sir,


Had I committed a mistake by purchasing Xperia
Z2 in the month of June 2014 since I have been apprised by your Service Centrebr...

Hi I am Vijaya Seshadri from Indiranagar Bangalore. I have a Sony Z1 cell and it's under warranty. About 10 days back my cell was not charging and went to the service center Sonnet Care... I had to wait two hours for your service team to accept the cell phone to issue a service job sheet. I never heard anything after that. I had to try several times after 4 days and they said they have sent to head office to service and will take 8...

I have purchased Sony Xperia ZR cell phone from Sony Centre, Tambaram Sanitorium, Chennai on 01-Jan-2014. Upto 3 months the condition was very good but after that problem is, "what i speak other person can't hear(I guess MIC problem)" But till now they didn't tell me what is the actual problem. On May 7th, 14 for first time service i went to service center which is located in West Tambaram, Chennai named Chennai Service. They have just updated...

My job no.Is w[protected]. I am sachin chouhan from indore i was submited my mobile ( sony z1) on the sony service center in indore address of service center is m 9-10", yashwant plaza, "station road madhya pradesh-indore-573202. I was submit my mobile on the date 30/aug/2014 for some problem related to application crashes", application not responding, dropped calls, "camera not available and system restart. I have a...

Dear Sir/Ma'am, This is intended to complain about the poor service I am being provided by the Sony Service Center. I deposited my phone Xperia Z on August 25, 2014 for repairing the cracked screen and still haven't received it back. They keep on extending the date of returning. I was given the time of 10-15 days and now, even after 21 days, I have no clue as to when I will get it back. I have been calling them and even paying visits...

espected (to whomsoever it may concern), Myself Dr Swapnil Deshpande. recently bought new 50 (126 cm ) W800B Bravia Full HD 3d TV on 10th of May 2014. After which around 12 of august i started experiencing lines and disturbances in my tv so first i was shocked to see and thought it must be due to cable connection or and called cable guys and asked them to check but it was all fine from their side then after that i realized there is...

I have purchased a sony xperia z, which is the worst phone till now in sony z series.after few months the phone got a liquid damaged, as the liquid damage covers only 6months warranty, as per the service center says.so i decided to pay the liquid damage amount.. the problem is the service center is not giving a a single response that i can believe..m staying far away from center i have to visit each and every time they says that they will...

Ticket No.[protected]|Job No.W[protected]|IMEI - [protected]. This is a complaint in regards to your pathetic services. I bought an Xperia Z1 compact phone dated 20th Apr 14. Last it suddenly stopped working. I took it to the nearest service center at S.G Infotech, Vasai(E) dated 19th Aug 14. They asked me to submit my phone and informed me that you would get a new unit. I was very satisfied to this. On the day when I went to collect...

Dear Sirs, I had purchase a Sony Bravia full HD LED TV model number "KDL 32 EX650 IN5" through your dealers Kundan Electronics on 8th November 2012 and the receipt number is M 36395. The said Television was installed at my place during the course of the week after 8th of November, 2012. The serial number of the set is 3272070. Recently, the Panel of the above mentioned TV got damaged and I had lodged the complaint with your authorized...