Sony India Complaints & Reviews

I bought LED Tv model number 41B from Nandilath G Mart Trivandrumm branch on 9/9/2014.The TV is not working and I made a complaint using ur toll free number and I got a register number 21071614.and in your message you informed that my request id is assigned to Madona sales and service Trivandrum.Accordingly I contacted them but till now no response is recieved from them even after my repeated request there response is very dissappointing.This...

My Sony Home Theatre has been out of order for more than a month now without any signs of rectification It was first rectified by replacing some lens motor but the problem remained and it was taken to your service center on the 9th of this month. Ever since there has been no response from your chennai centre. The phone number provided is switched off. I have escalated the issue to your Delhi call centre 4 times and sent mails...

sir i have bought sony t2 ultra dual model no.D5322 on date 05/08/2014 after one day 06/08/14 i found that display is blinking and one pixel is dead i have deposit my set 07/08/14 at sony customer care centere at lucknow aditya infosolutions job no. W[protected] i got a call that my set have repaired i collect the set on date18/08/14 i saw that still the problem of display and pixel dead is remain i lodge a complain on ur tollfree no.same...

Dear Sir, With respect to subject mention above i have purchased a mobile (Sony Experia M single SIM bearing EMI No. [protected]) as on date 10/10/2013 and this mobile is under one year warranty period but this mobile is not properly working condition since purchase time and has gone a lot of time authorised Sony service center (Unique quality experts Meerut U.P ticket id No. [protected], R.N-Goel & Sons Pvt. ltd. Ghaziabad Uttar...

Sir, I wanted to buy a 32" inch television but due to miscommunication and misjudgement by your customer care executives at your Sony store in Aggarwal Funcity Mall, CBD, Shahdara, I was given an LED TV of 28" which got delivered at my place on 18th September' 2014 and when I installed it, I found out that it was short in size. I then called the customer care executive who helped me buy the LED and he told me that it cannot be changed as...

Sir, This is abhishek dhuriya from indore(m.p.) In my last mail i have mentioned some issues related to my gadgets which is xperia z1 which i have purchased on 7 jan 2014 n within two month i experienced problem in camera of my gadget xperia z1 so i went to ur service centre and after many trouble they replaced my xperia z1 and gave me new xperia z1 in june 2014 but after using it for two months again im experiencing trouble in my new...

Dear sir/madam I am Manoj Tiwari from Ujjain. I have problem in my sony xperia go(st27i) so i call service center where he said to me this phone not repaired only replace so i give my phone to replace he said to me maximum 15 days your new cell come from sony office but after 20 days running but at a time estimate are also unknown so please grant me my new cell in few days pllsssss... thanking you...

Respected sir,
I have purchesed sony e3 mobile that have storge and network problem in service station have given do from to take new modeal sony mobile but sony showroom not giveing another model sony showroom telling and forceing to buy sony e3 ony i want to buy another model pls healp me...
Sony sh
Purchising date 15/9/2014...

I purchased my Vaio in Jan 2014. It hangs every 2 minutes. I got it serviced 3 times at Sony service center. 2 times they replaced the hard drive. They mishandled it and have made some physical damage to the casing. I made complaint through email and had engineer visit. He could not fix the issue. Again I made complaint and had another engineer visit. Issue still persists. I have had 35 interactions with Sony customer service and now I do...

When I contacted your service centre Tel No.[protected]Madona Service centre In VYTTILA, ERNAKULAM DIST) I was told that they are not willing to repair this model. Then I told them I am going to write letter to you for this type reluctance hence this complaint. Dear sir I am a retired man and I can not afford to purchase any new type of TV. Therefore please help me in this regard...

I bought Sony Xperia z 10 months back, due to some reason it was not charging I went to nearest Sony mobile service center in sector 3 rohini. The guy there without even checking and diagnosing gave me an estimate repair amount of Rs15000 and even suggested me to get it repaired from outside. One can easily figure out dat the sony service center executive was trying to get rid of me and was doing the same with other customers as well. It...

Hi There, I have raised a request 20682405 on 29th August for Sony Bravia TV KLV-40R482B. The technician had come next day and mentioned that the TV needs a display replacement and the replacement doesn't come under warranty. He told that the total cost of replacement will be approx Rs. 22 K and took a check of Rs. 10K. He had mentioned the part will come in 5 days. Since last 20 days I am trying to reach the local service center and...

Dear Sirs, We have purchased Sony Bravia TV from Dubai & in warrenty period we have made complain. With Reference to our regular complain to your complain department (international warranty on sonyindia.[protected]@ap.sony.com) since Feb 2014 since our Sony Bravia TV 46" has been & after long dicussion they have informed us that they will not give us free replacement & they will charge us Rs. 28167/- & they have collected cheq...

i had complained my TV problem.i had called customer care 4 times.they told they had mailed service centre.now 15 days passed still no call from service centre, very poor response to customers. muathaz malappuram kerala 676306 mob.[protected]...

I have a Sony Xperia z which is a water proof mobile up to a level of 1 meter for 30 minutes. I bought it only for its water proof feature but when I lastly visited the Sony Mobile Service Centre – Nehru Place, New Delhi as my Xperia z did not work properly and heat so much when I use it for surfing internet. Although my device is working but the representative of service centre said that your mobiles warranty is voided due to the red indicators...

phone using: sony experia L date of purchase: 14-03-14 -since i have bought the phone it is giving me silly problems like hanging. sometimes when the call comes then the icon for accepting the call doesn't comes and if by chance the icon comes and the call is attended then the icon for ending the call disappears. i am totally fed up with the services of sony india. when i have given my phone to the service centre then they said that...

This is to inform you that I, Promod Kr. Rungta, a Sony Product User had purchased a Sony LED 40" TV in Aug, 2011.Presently my TV has undergone certain picture fault.I have informed your Sony Service Centre in Berhampore--Date-16.08.2014. Complaint No.--16BHPH057.My complaint had been received by-- Mr.Koushik. (Contact no.-[protected]) But till date no Service has been provided to me yet.At odd time of the night, a non probable proffesional...

Hi, Name :Rakesh Yadav Mob no:[protected] Place :Mumbai, Malad East I purchased sony product KDL -32W700B from Reliance digital Store of Infiniti Mall of mumbai at malad west on 9 th August 2014 and after that i have contacted Sony cast care and have registered my self for the Demo but till now nobody came for the demo and i am very much dissapointed due to poor service of sony brand and this is just spoiling name of Sony So i...

I have purchased Sony Experia Z1 before 6 months on 28th Jan 2014. I was facing problem of charging as it's not going ahaed of 80% so i showed it in Service Centre and asked for replacement. But they have given me an option of giving the replacement is unpacked piece, not ready to offer a pack piece of the same. Request you help My Name : Hrishikesh Deogaonkar My Cont No : [protected] City : Kolhapur...

Dear Sir, My TV Medel no-KV- BZ-212M80 eceived at my home on dated 28/08/2014 but not return of my TV till Now. Please find attached herewith of my complain no. 20384060 dated 09/08/2014 of Sony service center F1 Info Solution &^ Services Pvt. Ltd.E-2, 223, Sastri Nagar New delhi--110052.Manager of Mr. Amit Goel (Mob. no. [protected], /[protected]of this service center not solved my query and not return of my TV till now.So,...