Sony India Complaints & Reviews

I purchased Sony experia z on 29/07/213 and after 10 months it started showing battery problem. I deposited my handset to sony's authorized service center in Chandigarh and after 2 weeks my phone was replaced ( refurbished set) under warranty with job no. W[protected]. Within less than one month after receiving my handset i faced another problem with this phone, while calling my voice on other side is not audible or starts breaking and call...

We are very fad up with Sony support service. I have submitted complain 4-5 times regarding LED display.But every time they told us we will replace it with in 7- 10 days. First complain registered on july-2014. After that we were make call every 10-15 regularly. But no resolution provided till now. We are going to move in next step....

Sony products are of bad quality, I have purchased a LED tv 46 inches during July 2011. I have been very frequent traveler, so i use TV very rarely at my home. This TV costed me 86k with the salesman assurance of Sony TV lasting minimum 5 years as they are of best quality. Now this TV have LED panel failed and there are vertical lines developed across the screen. Now when checked with Sony care they say i have to pay 28k of fixing this...

I my name is Rishi Kumar, I have purchased sony vaio laptop model name - SVF15215SNB with Registration No - [protected] on dated 8th July'14 and just after 15days I have stated facing the issues with laptop. Sometimes i was not able to hear sound and some times my touch screen does not response. And now since one month I am getting vertical lines on my laptops screen which is because hardware issue as screen is faulted. I have registered...

I bought xperia ZR on sep 22 2013, with in a one months back its started problems like phone display damaged, Touch is not sensitive, battery back up not working, battery heating problem In chennai vadapalani, Authorised service center almost one months(13/aug/2014). my mobile was there. They told we will provide for new display change, after a very hard discussion without mobile warranty period but problem till not solved. I...

I sandeep patel have given my mobile Sony Xperia M for repair in service center which is ghatkopar, Mumbai.I gave my phone on 19th august 2014 and one of service center executive told me that it will take 10 days to get repaired and they will call me as phone is repaired, but no call came from there side.So after 10 days I went to service center to enquire about my mobile.When I went there they told me to come after 2 days and I went again...

I spend my sony viao laptop to sony care centre nagpur for repairing.After 18 days sony care centre reply me your our mumbay office is transfer and your laptop is repairing after 23 days ... 23 days sony care centre repair laptop its not a good job from sony care centre.....

Again there is a new problem cropped up. I don't know what to do. I received this phone from sony centre today and after some time I came to know that it's microphone is not working and then I again went sony centre, they did nothing just updated software and now still the problem came up. It's too much now. Please tell them to ask their higher authorities to contact me. I don't want to talk to anyone. I am fed up of Sony. Or I am going to...

I had recently buy my new xperia zr last month.After few days o[censored]sing this phone I see a lines appearing on my phone's display.The phone is in warranty.So i rushed to the nearest service center.But they were saying that my phone's display is not original sony display.they told me that display were changed.I told why should I change my display when it is under a one year warranty.now spending 24, 000 rupees on this phone I didn't get any...

I doubt whether this Madona Electronics, Kerala, Cochin-682035 is really an authorised service centre of Sony India or not? My son Athul had given his phone Sony Experia U for repairing/replacing the Display in the service centre on 19/07/14. But he had not received his repaired phone even today, 05/09/14. ie even after 46 days (he had paid an advance of Rs.1000/- as they told the total charge will be Rs.3500/-).He had gone to the shop...

My Sony TV 32EX650 (Sl.No.3267635) was purchased in August 2012. During last week of June 2014 black lines on the TV was noticed. It was reported to the Service centre. After world cub football was over on 14.7.2014, I took the TV to the Service Centre. After 2 weeks the service people informed that the TV will be replaced with a new one and it may take a month or so. They asked me to pay Rs.2000/- as service charge. I paid the same. Till...

Dear Sir I am having a sony lcd bravia which is purchased in 2012, After 2 yrs there was some problem in my TV, so i raised a complaint in Sony India, The call was given to neosa electronic in kolkata from where a service personal came and said that the panel needs to be changed and said the panel will cost Rs 11000. I was shocked to here the price as the TV was just 2 yrs old. Then also i told the personal to order for one as the TV...

dear, i am not satisfy to your service beacuse of your engg not come for demo and fitting, i parches a SONY BRAVIA LED on 25th AUG 2014 but till now no engg are come for fitting or demo when i call costumer care he told me eng come in 1 to 2 days. sir, kindly take a action and solve a problem. pleas send a mail on my mail id: [protected]@gmail.com...

Sir,
please refer the job no. J 4193736, against my sony LED MODEL KDL32EX720 which is under extended warranty,
20 days passed, but no progress yet. The servicing centre official says that decision is pending from delhi office side for and they ask me to lodge a complaint to your site for a solution as they yet to recieve an instruction from the higher authority for the decision of replace/servicing the product, as parts...

Hi sir, I am Yuvabalaji. I purchased Sony Xperia Z from Mobile Xpress on 12.04.14. But unfortunately ON / OFF button is not working. I have shown my mobile and given for service in Sharon Electronics, Salem . In Service Center they said that this problem never comes under warranty. As just 4 months for the date of purchase I want to claim warranty for my mobile problem. Please do the needful as early as possible....

Sir,
I bought sony xperia z1 mobile phone before three month's.
All the time its camera got hanged up.I went to the service center in tirupati, they have reinstalled the software many times.the problem repeated.so, they replaced a phone for me.
The same problem is repeating now also.the problem has become more.It is showing that camera is not available every time.l could not able to take a single picture.br...

I have purchased SONY VAIO laptop model VPCSB26FG/S E1 in Oct 2011. Since the time of purchasing it is giving problems. During the warranty period the hard disk crashed and was replaced. I lost all my data during this. Now again the problem has occurred and gave it to authorized service center in Ahmedabad and this time also they said hard disk crashed and problem with motherboard also. The cost estimation is 31, 000. No proper answer from...

I had purchased a Sony Viao Laptop last year on 9th Sept 2013. At the time of purchase i was told that within one year I can apply for two years extended warranty. For last one month I have been trying to reach your authorised Service provided A R S Appliances but not able to reach them as their nos provided on website are not working. I contacted the dealer from whom I purchased and i was told to get in touch after 2 weeks as the warranty...

I purchased KLV32R412B online through infibeam.com. The TV unit received, on shipping address, is damaged unit itself on arrival. It has been confirmed today i.e. on 3rd Sept 2014 by authorized Sony installation engineer (Mr. Narayan), as the box been opened by himself. Details of the purchase: Online order id: 13512684 and invoice number: DT/140823/2174/0044, Invoice Date: 23 Aug 14. Its very unfortunate to receive such damaged unit,...

I purchased a sony experia sp modelfrom nearest dealer.the phone started giving problem after i month from purchase.It got hang and power was getting on and off.The mobile was repaired at authorised service center at indore 5 times within a year.Even after changing the mother board once the problem resurfaced. The mobile has been sent to service center again on 26th August 2014.The customer care was contacted several times with a request...