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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 254

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A
Adarsh Parihar
from Rohtak, Haryana
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speaker & Side Camera Switch not working

Address:Rohtak, Haryana

Dear Sir /Madam on dated 26/06/2014 i bought sony xperia C 2305 imei no is [protected] and S.no is wuj01bpd9p in rohtak haryana But after 1 month i face these issue in my mobile so i contact with seller and he advice me to visit sony care.So after next day i visit nearest sony care and they tell me to come next day so i visit again and same reply and today i visit again and still same reply .i am really fad up with the response...
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R
Richa Pereira Lobo
from Bengaluru, Karnataka
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Xperia C defective product

Address:South Goa, Goa

I had Purchased Sony Xperia c last year in Dec i.e 26th Dec 2014 I have been having this problem of "storage space running out" after transferring all my apps and whatever possible info on the SD card.I took it to the service center in panjim in July and still they were not able to rectify the situation. I wrote to your team by end of july after getting no solution for the problem.Your team adviced me to go back again and that the service...
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B
bhagwatpatil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

42 inch LED tv

Address:Pune, Maharashtra

I purchased 42 inch Sony LED TV Model W700B from M/s Mahavir Electronics, Kothrud, Pune on 07.08.2014.The person from Mahavir electronics give delivery the next day. They communicated to Sony for further proper demonstration of the above refered TV. I also personally taken follow up continuously for Demo. One representative came for the same. But he could not explain the demo properly & as I was not satisfied, I requested the Mahavir...
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J
joel dalmeida
from Chennai, Tamil Nadu
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not getting proper service and replacement phone from sony from one month

Address:Dakshina Kannada, Karnataka

i have purchased a sony new z phone on 11-july-14 by payingrupees 26000 the phone got spoiled in five days like i was not able t here any calls or my voice to other there was a problem in mic. so i asked for a fresh new phone in same shop and they gave me a sealed new phone but that phone also had t same problem like above .n for this replacement they charged me 600 rupees from shop even i had bill and warranty. now i gave the phone to Sony...
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S
sunilsinha
from Raipur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service by Sony service centre Bilaspur for SONY TV ,Model No-32V LCD KLV32V400A

Address:Bilaspur, Chhattisgarh

Dear Sir, I am using SONY appliances from last many years but now I have come across with poor service response from SONY service centre, BILASPUR(C.G-495001).I have given my SONY TV, Model No-32V LCD KLV32V400A (Purchased 5 years approx. back) for repairing on 18th Aug.14 because no picture is coming in my TV from last 10 days for which I had made complain on 12th Aug.14 (Complain no[protected] and your service engineer visited home and...
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S
shahnawaz14781
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY LED TV - a very bad experience about sony customer care & engineer

Address:New Delhi, Delhi

I brought Sony LED TV in 2012 and i had some problem in my SONY LED TV screen on 11th August 2014, registered a complaint on customer care sony and they assigned me request id 20499789, engineer named Suraj visited our place after two days of complaint, he had seen our TV and in two seconds he said our TV display is gone. after requested him that our LED is only two years old and its a sony brand... how come its display is gone, please check...
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E
ernikhil23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED TV Display system not working

Address:Pune, Maharashtra

We have purchased one Sony Bravia Model:KLV-32EX330 problem on 06.08.2014. We book a complaint with Sony customer care with complaint no. 20320344 The very next day Sony technician visited my home and upon checking the TV he declared that the TV panel is not functioning and we have to replace that which will cost around Rs 15000.00 . I was shocked that only after 1.2 years of purchase we again have to shell out this huge amount to repair...
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Peterskiraoli
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No invoice

Address:Agra, Uttar Pradesh

I have purchased a sony camera model name: ILCE 3500J B AP 2, Serial No 4877231, from SONY CENTER, Commercial Plot No-1, Anupam Plaza, Sanjay Place, Agra, on August 12, 2014 for amount Rs. 26, 600/- The person at the cash section told me, he would mail me the invoice so I left with him my e-mail id and telephone Number, after waiting for 6 days still I have not received any invoice, I approached the said centre, the person concerned were...
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D
debiasri
from Barbil, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with BRAVIA LCD TV Model:KLV-32BX320

Address:Cooch Behar, West Bengal

We have purchased one Sony Bravia Model:KLV-32BX320 problem on 14.01.2012. Few days back it started a problem and we were not able to turn on the TV. We book a complaint with Sony customer care with complaint no. 20520845 The very next day Sony technician visited my home and upon checking the TV he declared that the TV panel is not functioning and we have to replace that which will cost only Rs 12000.00 + Service charge. We were shocked that...
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D
durgaram89
from Delhi, Delhi
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Phone is not Provided

Address:Gautam Buddh Nagar, Uttar Pradesh

hi,
i have buy sony experia z phone last year, which have some problem before 3 month, i submit my phone to service center and they told me you have to submit 16000 and we will provide new phone, also phone was in warranty but there are physically damage that why i submit 16000rs, after visiting 4 time to service center and too many call with customer care now they told me, we can't provide same due to phone is not available...
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T
tiwar32
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display and keyboard problem

Address:Thane, Maharashtra

Problem 1 (display disturbed) Look at the right side of enclosed screen you will find a line appearing on the screen. Problem 2 (keyboard error) when I start my laptop, digit 3 comes like 33333333333333333333333333333333333333 in search panel. This problem comes occasionally....
+1 photos
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A
anilpahilwani
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY XPERIA SP not functioning properly

Address:Jaipur, Rajasthan

I have brought sony xperia spwith IMEI [protected] on 18 June 2014 from satyam electronics in Jaipur rajasthan for my family member. i am facing various issues in my phone now for example. while the phone rings whether during incoming main call, viber, tango etc the main speaker remains inactive and the ear speaker becomes active due to which the ring is not atol audible. I have visited the sony service centre but as a result people over...
+1 photos
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Randheer Lakshmanan
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bravia lcd klv32bx300 patches on screen

Address:Kannur, Kerala

I had purchased a sony LCD color tv KLV 32BX300 (Serial No : 2387770) on 25-August 2010 from M/S Nikshan Electronics Bank Road Kannur wide invoice number A17848. I regret to inform you that the screen of the tv is completely defased with patches. Hence the picture quality is very bad. TV is now in bad shape and cannot be used anymore. How can TV which is used only for 4 years have problems?
I strongly believe this due to manufacture...
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R
Ravi Saraogi
from Delhi, Delhi
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Pathetic Customer Service

Address:Chennai, Tamil Nadu

We have purchased a TV from Viveks in Adyar, Chennai and it was promised that TV will be fixed by Sony Service next day. Then someone from Sony Service called and confirmed that this will be done at 4 pm. Then the time was changed to 6 pm, 6 pm became 7 pm and it was 8:30 when we again got a call stating that it cannot be done. When we again called the same number [protected], the person named KANNAN picked up the call and was very very...
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A
Ashishfrustatedindian
from Noida, Uttar Pradesh
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6 visits to 2 service centre still not Satisfied. My phone is Sony xperia C1904

Address:New Delhi, Delhi

I bought the phone on 28th July 2014 and Have already paid 7 visits to 2 Service centres in Delhi. Nehru place and Laxmi nagar. First time my phone started showing problems with external speakers so Nehru place service centre on 7th august changed my PCB ( Motherboard) and then I came home so the Battery couldnot charge so i went to Laxmi nagar they gave me new charger and new battery and at home the problem still remained and then i went...
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Rajnish Rane
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia Z2 (UN) Water Proof Phone

Address:Mumbai City, Maharashtra

Hi, I had bought a Sony Xperia Z2 on13 July 2014. I bought the phone for:- 1. The Brand name of “Sony” & 2. The water proof feature the phone has On 09 August 2014, I had gone to a water park for an official event and had used the phone in water (not under water) to click some pictures in water (not under water). In view of the full day event, my phone was charged at my home and all the flaps on my phone were properly...
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Address:New Delhi, Delhi

I bought Xperia ZL on Jan 22, 2014. The phone has stopped working all of a sudden in just 8 months. I cannot switch my phone on after repeated attempts. So i decided to go to the service centre and get my phone checked. After waiting for 2hrs for my turn I am told by the help desk that my phone will be sent to Chennai and i can collect it only after 20 days. Secondly, i wil be handed over another phone set after 20 days and not my original...
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S
sreeram bittu
from Vellore, Tamil Nadu
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about mobile screen

Address:Krishna, Andhra Pradesh

sir, i bought a sony mobile xperia zr 0n 1-7-2014 and within 3 days the phone fell down and the screen was broken down i have the insurence for the mobile so that i need the estimation letter for the mobile it has been 2 months and there is no reply for that so please send the estimation so that i can get the insurence for the mobile so please kindly send the estimation letter...
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E
Ebrahim Patrawala
from Mumbai, Maharashtra
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Wall mounting of 22 led tv

Address:Visakhapatnam, Andhra Pradesh

Dear sir,

I ebrahim.Z purchased a 22" sony bravia led tv from sony world visakhapatnam on 11/08/14 our service request id 20415828 my mobile no [protected]. I am sorry to say that my request for wall mounting of my tv has not been fulfilled till todays. Which is not acceptable on from branded companies like you. Daily your company service person call me and asks for confirmation of address and doesnot come. So, no request...
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M
Mathruchaya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrinkles/Bubbles in LCD TV

Address:Chennai, Tamil Nadu

Sir, I have purchased Sony Bravia 32 " LCD on 14.8.2010 from Sony Centre Chandra Vision vide Bill No, 2951 dated 14.8.2010. Model KLV-32BX300IN%(32"LCDTV). Now multiple wrinkles develop across the Screen. Also from yesterday onwards a bubble like smoky eruption developed across the screen and it is spreading rapidly and picture is having white back ground. Though TV is four years old which was purchased at a cost of Rs.32, 000/- and...
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