Sony India Complaints & Reviews

i hv sony xperia M Dual mobile and with in 2 months its its start hanging nd charging prrblm nd its spekar is not workig.nd its camera clarity is so bad nd my near customer care center not repair its properly nd takes lot of time to repair my phone...! VRY BAD SERVICE OF SONY AND POOR ALSO...! :( if posible pls exchange my phone it give me lot of problem...! PLS...

I have a two year old KLV 42 EX410 LED TV which is defective . I have taken it for repair to Smart Tech at Siliguri. They said LED panel is defective and it cannot be replaced as the model is outdated and replacement panel is not available. It is really surprising that Sony cannot provide service to a two year old TV. I have written to sony india on 25 Jul 14 and 31 Jul 14 (req nos. 20150899 and[protected] for a clarification on the matter,...

Hi i purchased sony xperia m, starting 2 months was good but now problems started and sony service centre experience not good, failed to understand solutions, within 3 months after purchase handset volume buttons not working, power button not working, mic stopped working, phone hanging problem, phone laggig performance, i fail to understand how can a newly purchased phone can have so many problems. I am not getting any desired solution, even...

Sir, I purchased Sony Xperia M Dual on 05/08/14 from ZOOP local retail shop in South Mumbai. After purchasing, from same day I'm having hanging problem in mobile piece. I have gone to retail shop for same reason after verified by them, they are saying that if Sony Service centre will give us letter we will replace your mobile but Sony Service Centre is denying to give letter to me for same. On 09/08/14 I have given my mobile to Aarvee Info...

Description of goods - D2302/XPERIA M2/DS/PURPLE MOBILE PHONE Purchased from - Chandra vision (sony center) Purchased on - 27/6/2014 Invoice no - 1708 Where about phone - At Sony service centre till now Nature of complaint - Picture taken through primary camera with good lighting in a room (natural or artificial) looks background dark with flash ON, if we take the same picture with flash OFF then the background looks good. Problem faced...

This is most disheartening to understand that the after sales Service of Sony & its dealer network in Baroda is very much pathetic & dormant.

The mobile phone Xperia Z which I had given for replacement is yet not given to me. The first dealer named Accel Front line Ltd with whom the complaint was lodged had made all sorts of mess in logging the complaint with parent company Sony.

Once the instrument...

I had given my phone twice to service centre at Borivali .people out there charge and replaced the part.next day got new problem, again I paid for repairs got cell after week, after 3 days new problem...should I just go get repaired everyday ????? Even had email sony and informed no action taken and none of my problems were solved...

Hello sir/madam I m Akshima.i had purchased Sencond hand demonstration laptop on 13th august2013 From lajpat nagar. The laptop is not working properly I have to visit your service centree Once in a week I Want a refund or of this laptop As my Warrenty period on 13th of august In one yr Duration i have visited around 20 tyms As my laptop's Warrenty will get ovr on 13th August kindly, focus on this problem.. Thanking you!! Contact...

Hi, I have taken a wrong decision by purchasing Sony VAIO modal no SVE14A25CN. The only good part was first couple of months. After that the story begins… Laptop started giving me issues pertaining to performance as well as wireless connectivity… Performance issue: Slow Speed and system was getting hung. Wireless Connectivity: Frequent Disconnection & Slow Speed issue. While on my other laptop everything was absolutely...

My Sony Bravia LED TV KLV-24EX430 gone dead(Not Powering on) in just 1 and half years from its purchase, I Purchased it on 23-Jan-2013 for Rs 17900.After showing that TV to Sony service centre, at Nawathe plot, Amravati they replied me that Main Board gone faulty and given estimated cost for repair about Rs 6500.
What is the minimum life span for LED TV from a brand like SONY?
Should Customer consider Its life span equals to...

purchased xperia p about 1.5 years backs and facing problem with the phone just after 3months from the purchase... shown in sony authorised sevice center several times but everytime new problem arises with the phone now i m facing battery problem...so kindly look into the matter..n reply...

Dear Sir,

I had Purchased the SONY LED KDL-40EX700 from Doha in 2010, on July 10th 2014 the TV started displyaining more of green color, I register a case with sony authorized service centre (METALTECH) first of all they are all useless bunch of people, very bad attitude and service,

Now the complain,

The service centre sent a technician at my residence, he mentioned that the coil is not working...

Sir i am part gupta from ludhaina punjab region i had vosited to your service centre in ludhiana located in BRS NAGAR ferozpur road, there seating space the service centre is much smaller then it's actul needed no Drinking Water was kept, only 2 service exectives were are available i had to wait for more then 1 hour for my turn, IN SHORT YOUR SERVICE CENTRE IS IN ADVERSE CONDITION...

I recently purchased a brand new 40 inch Truluminous Televison model no: KDL40W900AIM5 from the Sony TV center showroom at Phoenix Mall, Lower Parel Mumbai during Fifa 2014 Worldcup. To my surprise within one month o[censored]sing the television I saw a yellow vertical strip on the right hand side. I ran dvd's, cable tv, xbox games but that vertical yellow strip is constantly appearing on the television. I registered a complain with Sony Service...

Hi sir, I purchased Sony KEL46EX720 on 15/01/12 and now the display of the tv is overlapping . I registered a compliant with customer care 19981038 and later an executive visited and stated the approx price value for display is 30, 000 but he didn't took up further since my residence zone is not under his service area so another guy from Clarity service centre annanagar came and given another approx value of 25, 000. since the value of...

I bought Sony xperia 3 months before but after 1months my mobile going to restart and hang sometime when i play any high MB game or when i use any app .Sometimes apps stop in between when i use any APP and it hang too much kindly tell me what the prob how to resolve it kidly get me asap...

Hello sir, My name is Ronak Patel My recent ticket id was: [protected] I have submitted my Xperia z for several problems listed below on 16 July, 18 July and 1 august. 1. The phone was hanging 2. The phone keypad was / is responding slow 3. The phone loud speaker gets slower for some random time when the phone gets wet. I have submityed my phone to "sunrise electronics - kankaria, ahmedabad, gujarat." And every time the service...

Hi.. its Harpreet from Ambala, Haryana..! i have brought Sony Xperia E dual 8 months back. some where its working was okay.. but now m start facing the problem in the handset.! its start hanging and after every 1 minute its a pop up on my screen that such app is not responding wait for it or report.. again another app not responding and again an again..! such an irritaing issue..aftr dat i updated my xperia e dual with the latest android...

Dear Sir/Madam, Recently I purchased "Sony Xperia T2 Ultra". After 15 days it started malfunctioning and keep going into safe mode.I took the assistance from Sony Service center located at borivali. They returned the phone to me after 8 days. But the next day the same problem occurred again. When i went to the same service center to report the problem they again kept my phone in there custody.Now its been 10 days since the phone is in there...

I have bought sony Xperia-Z mobile on September 2013 and after 9 month vibration is not working. I have checked with sony service center. they told me its water damage so it will void warrenty. But my phone never fallen in water. i dont know how that paper become pink. Service center person check port and one of port paper has become a pink. Other papers are white. So I cannot understand how this happens. Please suggest what i do??? Regards,...