Sony India Complaints & Reviews

This mail is with regards to my Sony laptop which I gave to CHENNAI SERVICE for repair. I would like to bring to your notice that I gave my laptop for repair on 14-6-14, But till now I haven’t get any date or communication on the delivery date. After continuous follow up with CHENNAI SERVICE Center and Manager (vinod-[protected]) . I am not getting any appropriate response, adding to that they are not answering the call. I would...

yesterday i bought sony xperia z2 and today the internet is not working on the set i[censored] cant make a phone than dont why are u making people waste their money needlessly u should stop making products other than gaming consoles cause they work fine...

I Sri Dillip Kumar Biswal purchase one Sony Bravia LCD 32 inches on 14/05/2014 from your dealer KBM Electonics, Yusuf Sarai, New Delhi. TV is not working from 05/08/2014. I had lodged a complain on Sony Customer Care on 06/08/2014 with request ID 20342798. Your Engineer was visited on 07/08/2014 and told panel is not working, i will sibmitt my report in service centre. Our customer care Van will pick up your TV set & it will repair in...

I purchased sony xperia m on 28 july 14 and after few days a defect is came and when i complaint about it my set is not replaced.I give to service center on 8aug and till now my set is not repaired.A very bad, worst service is given by sony....

My sony vaio vpcsb36fn purchased in Oct, 2011 for 55k has given me problem after problem. Mother board was out of order within warranty which was repair it free of cost. DVD drive was out of order and I have spent around five thousand for repairing. In April, 2014 when my friend used my Laptop and forgetting to switch on power plug, the battery has been drain out and the system shuts it down suddenly after using 4/5 hours. When we notice...

Hi, Myself shweta i make a purchase of Sony vaio laptop from dehradun and with in 10 month i went twice into service center but that is not end with in 10 month i start reciving a msg. That your you have to renew office as it is a trial version . i not understand that if i pay for the original why i get trial version i have 2 other laptop also that is from HP but its almost 3 years i am get any kind of msg. till the date . please...

With utmost trust and belief i had purchased my only means
of communication viz. Sony Xperia ZL with IMEI Number
[protected] within 6 months of purchase the device
brokedown and was in no condition to be repaired by your
service centre and as per the policy was provided with a new
piece that too after a long wait of 28 days viz. Sony Xperia
ZL with IMEI Number [protected] .After using...

Monday, August 18, 2014,
Dear Sir,
I am really pained to notice the deterioration of Sony consumer products over the years.
I bought Sony Home Theater- model DAV DZ 340K, SERIAL NO. 6177222. This was bought little over than one year. I t stopped working. I made complaint to Sony on toll free. The complaint no. Given was ID 20081517 on 20/07/2014 at 5.49pm. NRI Electronics, Ghaziabad, was assigned the repair job. Their...

I purchased a sony experia mobile on 21st july 2014 from a croma store in gurgaon on urgent basis as my old mobile got damaged there on road because i cant put my phone switched off anytime as per my job so i puchased cell phone from there only but with in 20 days of puchase the problems starts occuring in mobile and i also didn't found any thing in phone what they told me about and after that when i again went to croma store to get it replaced...

I am from Santiniketan, West Bengal. I purchased a Sony Mobile from local (Bolpur) dealer. As the mobile could not be switched on after about a month, the dealer advised us to contact the Sony Service Centre, Durgapur which is 70 Km away. The Service Centre failed to correct the mobile and said that it is a major problem. They retained the mobile and provided a used set with single SIM-slot for our use. In view of this major problem and...

Xperia ZR is having lots of issues & my phone has been replaced twice already . Sony service center Media enterpirses Shop No 1 Rakhi Apartment, Near Sarvesh Hall Dombivali 421201 is giving pathetic service. My phones warranty is about to expire & as per warranty document on company website I am suppose to get 90 days extended warranty since my phone is replaced .When I tried to reach out to Sony contact center the guy named amit...

Hello, I got my Xperia z2 in may '14. Within a few days.. The charging cover attached to my phone was detached from the phone. I went to your service centre in Vadodara (Gujarat). They told me to go to Ahmedabad and subsubmit my phone in order to get the charger cover attached. After purchasing a phone worth 45000 I am being told to go to ahmedabad for such stuff. I was expecting a door step service. Rather I get such reply from.your end....

To whomever concerned, Hi Sir, I have bought sony experia t2 ultra dual phone. This is almost 4 months ago. it was working fine till today. and when I updated few applications its not working nor reponding. plz do somthing Thanks & regards...

I have bought Sony XperiaZ handset on 13th April, 2013 from "Neelam Electronics " Bhavnagar. I experienced a problem on back camera and hence went to "Angle electronics" which is official service center of Sony in Bhavnagar. They refused to give me the service stating that my phone is water damaged and hence will not count in warranty. Despite my Ernest requests and assurance that handset has never been in through water they refused any of...

My smart mobile phone sony xperia go's ear speaker was not work.So I was going to sony service center junagadh 9/8/2014.But now they were not repair my mobile and not gave it back to me and misbehave with me so please action against them so they will give me my mobile.Please take action with in two days otherwise i will go to the consumer court and case file against sony and it's servise center junagadh. thank you [protected]@gmail.com([protected])...

i gave my laptop to sony service center for its servising ... i gave on[protected] to sony service center anna nagar chennai till nw .. i didnt got my lap top back .. they r jst giving me stupid reasons.. and not .. giving proper details.. i went there 2-3 times .. bt no responce .. even i called them .. but no one lifted my call .. noresponse from there side .. plz . see in the matter .. there mobile no is : [protected]...

Dear Concern, The phone was heated suddenly. So I took the phone to service center. After a day follow up those executives show me photo of smartphone motherboard indicating the burnt in motherboard part. Also they told that i had given that smartphone to other non authorized vendor.What type of cheat is this? Being a standard customer of Sony, why should i go to other vendor?? and apart this problem occurred just few hours...

Hi, I have to begin by saying that, I was completely an addict towards Sony products until this kind of irresponsible service was provided for the Smartphone replacement (Sony Xperia Z). I purchased a Sony Xperia Z mobile phone through snap deal on 18-Oct-2013. The mobile phone was working like heaven for six months until an internal crack was produced in it on 22-Apr-2014.The touch capability of the phone was lost and phone became totally...

Hi All, A request to the stakeholders/Top notch players: Kindly go through the email to get a picture of what is happening outside your lavish offices and how the Brand’s future looks. To whomsoever responsible enough to maintain the name of the Sony Brand in the market for the customers, I must tell you that I’m utterly disappointed in the service that SONY has given me for the issue that made me contact you. I have repeated...

Hello Team, Hello Team, I have purchased Sony Xperia X10i and since beginning there was a hardware issue with phone. I have consulted with authorize service center at Delhi and after 6 months of troubleshooting they have returned me same faulty handset again. Again I logged fresh complain after 1-2 month and they have taken my handset again and now it almost more than a year they (Sony Service Centre) have taken my phone and...