Sony India Complaints & Reviews

I have lodged a complaint of Sony LCD which was not working on 11aug with Compliant no.[protected] which your executive told will be handled in 48 hours But still not been attended till 14 August and consumer helpline nuber Are not picking calls.pls look into matter as it is not assumed from a prestigious company like you. Complaining person - mrs Nupur jain Regards Ritesh [protected]...

Hi, I have lodged a request(job id:W[protected] for replacement of my damaged sony xperia ZR mobile on 7 Jul'14. I submitted a DD of rs 11495 on 26th Jul for replacing my mobile.After calling multiple times, Sony centre(bund garden branch) updated me after 2 weeks that they donot have the chosen model for me i.e.sony xperia ZR mobile.They have not provided any timelines as in till what date the model will be provided to me.I have been...

Hi, I have purchased a sony xeria Z2 from Sony Center in Vash, Navi Mumbai, Maharastra. I had purchased this as sony was providing protect secure accidental damage cover for six months, I have also extnded my warrent to 2 years (of course by paying extra). I purchased this hand held on June 2014. After a week when it fell off mu had it chipped off the side of the body. I reported the same to Sony service center in vashi. Sri Sai electronics,...

I just bought a new sony xperia z2 and side panel were loose so i took the phone to service centre and they took 10 days to repair a side panel but after few days o[censored]sage of my repaired z2 phone same problem still exist. its just a month old phone how can i accept a defective peice for 50, 000 bucks.i dont know what to do i have asked for a replacement unit kindly suggest something what to do......

I bought 10 days ago sony home theatre from authorized dealer. I didn't recognise one of the speaker port is not working. I complaint to the dealer. they said take it to the service centre. i called service centre. they advised me to bring the system to the service centre. it is only 10 days I bought it. so be careful with sony appliances....

I have bought a Sony Xperia SP C 5302 from G.K. Mobile park, No. 101/233, TTK Road, Alwarpet, Chennai- 600018 on 17/08/2013 vide Bill No. 1091. I had a problem in the phone where I could not hear any voice and only thru the loud speaker I could speak. I have gone to the Sony service centre at Pantheon road, Egmore and produced the original bill. But they have denied saying that there is no rubber stamp in the bill and hence can be taken as...

Dear Sir Myself Ritesh I purchase Sony xperin z ultra. My phonevia brocken in June month I have submitted my phone on 16 june. I have visit at the customer care center many times they said please come tomorrow. This process goes vice versa I visited many times call many times the service centre also customer care now they said your phone is overy adp validity 6 month..I want that if my phone will not be replaced than why the take my phone...

Hello my name is Christopher Alex, 3 months back on 3rd may I placed a phone xperia z in the care of Madonna electronics, as of reason of cracked screen, i was provided with the info that the phone cannot be replaced as Xperia z was a slim and waterproof phone, so i agreed to their condition of replacing the phone for 50% of its original cost, paid by me. And i was given the assurance that the procedures will be done by 20 days to 1 month,...

if any one is fedup of sony then send mail to ceo of sony and customer relation executive Sonyindia.[protected]@ap.sony.com, kenichiro.[protected]@ap.sony.com (CEO MAIL ADDRESS) priyank.[protected]@ap.sony.com (customer relation manager) and bann sony products dont ever use sony phones the worst ever products in the world i have suffered and i have wasted 1 month on it and i have found these email id of head authority i hope my research is helpfull to you guys...

This is with great disappointment I am writing this mail. I purchased a sony xperia z on July 6th(by paying 29990 Rs.) with great enthusiasm( to regret later). The first week went well with no problem 2nd week onwards the mobile used to switch OFF and ON automatically I thought it may be due to some software update or something and then on 19th July it went down completely never to start again. On 21st July I went to sony service center and...

This is with great disappointment I am writing this mail. I purchased a sony xperia z on July 6th(by paying 29990 Rs.) with great enthusiasm( to regret later). The first week went well with no problem 2nd week onwards the mobile used to switch OFF and ON automatically I thought it may be due to some software update or something and then on 19th July it went down completely never to start again. On 21st July I went to sony service center and...

Dear Sir I live in New Delhi I bought Experia Z1 on Jan 28, 2014 and started having problem in vibration and sound problems I went to the Nehru place service centre in April, 2014 but after waiting there for two and a half hours my turn did not come and so I came back Then I went to the Lajpat Nagar service centre and after three hours of waiting my turn came and I submitted my phone on July 09, 2014 under Job No. W[protected] Then...

on 9th aug 2014 i have lost my phone xperia zr in market the phone was in unlock condition there was a lot of pics of my friends and other family members and so much other contacts i am scared that there is the possibility of missuse of contacts of my frends including girls and many other files, media so kindly provide some help to find my device this is the IMEI number of my phone:[protected]. my name is shreesh tiwari and this is...

Hope this finds you well.This is with regards to My Sony Xperia ZL which has sudden death issue and I have deposited it to the Sony Service center Name : Madonna Eletronics located at M.G Road, Ernakulam, Date : July 29 2014It been 12 days there has not been any update from the Service center and everytime I call for it, I am asked to wait for two more days and I have been struggling to manage with out a smartphone. When I contact...

Dear team, Please find below mail which is self explantory. Thanks Regards, Mayuresh A ------- Forwarded message[protected] From: Mayuresh Aragonda <[protected]@gmail.com> Date: Mon, Aug 11, 2014 at 4:52 PM Subject: Re: POOR Service To: [protected]@ap.sony.com Cc: ssscustomer.[protected]@eu.sony.com, questions.[protected]@support.sonymobile.com, [protected]@yahoo.in Dear Service head, Please find below mail which...

I have been using sony xperia Z from 1 year 4 months. My phone was suddenly giving problems with the battery and one day it just died and stopped charging. I took it to the service center and they say that water has gone in through the memory card slot and the indication is become pink. I have tried to argue with them saying that i have never even opened the memory slot even once but they wouldnt listen. Then i told them that the phone has...

I had given my Sony Vaio Laptop for repair at R-Logic Technology Services, Bangalore. The laptop is still under 1 year warranty period and there were some issues with laptop not booting up. I had given the laptop at the service center on 2nd August 2014 ( Job ID: J[protected] and I was told to expect a response within couple of days. However I didn't get any response from them in the expected time. However when I called them, I was told...

Good day, This is with reference to your reply through the trailing mail by showing SONY concern just about the delay in repair of the smartphone. My concern is not only about the delay in repair of the smartphone but also about the poor quality standards of the SONY smartphones.SONY must reply me on the following points: 1. Why SONY, India will not take the responsibility about the poor quality of smartphone C6602 when it claims...

i have purchased a tv model no KLV 32V400A DURING 2009 and due to complaint relating to poor picture quality panel was replaced last year. again just after one year the same problem occured and i have lodged a complaint at madonna electronics edapally, cochin 2 months back. even though i have contacted them several times till date no body turned up for seeing the tv. atleast i want to know whether the tv can be repaired or not....

Good day, This is with reference to your mail dated 9 Aug, 2014 in response to my mail dated 8 Aug, 2014 against work order number W[protected]. In this connection this is to inform you that the Sony Authorized Service Center has mentioned on the worksheet that the issue will be resolved within 7 days but even after a period of 13 days, they are still saying that smartphone has been sent to Sony for replacement. It seems that...