Sony India Complaints & Reviews

My Cousing bought a Sony Vaio Laptop on 30.09.2013 & we are very much disappointed with its quality. Model no is SVE1513CYNB IN[protected]. We went to service centres more than 5 times even in this short time/warranty period. Serial no is 0033019. It has serious heating problem from the day we purchased it. Please do the needful. Name - Reshmi.J E-Mail - [protected]@gmail.com Contact Number - [protected] Address - Narayaneeyam,...

My brand new Xperia Z battery is discharging within 2 hours (100% to 0%). I purchased the phone on 2nd Aug 2014. This is secondtime the same is happening, My firstxperia Z bought on 27th July which also had the same problem. Idiscussed with dealer ( Reliance digital), they replaced with a new one. Nowthe new one also having the same problem. I believe that this is the problem of the particular brand.I spend INR: 24500 for this phone. I canspend...

I have bought a laptop on august[protected], model no-svf15218snw in5 serial no-2092 which was later replaced to model no-svf153181SNB and the serial no[protected]new). From the very first day i am facing problems.I have already lodge numerous complains for the same and also engineers have come to fix it but sorry to say the problems is just increasing day by day.I have paid alot to bye this laptop and its my hard earn money and thus its...

I am Bhagat singh from Haryana. I bought Sony Xperia C from bahadurgarh, Haryana. But i was getting problem of low networks on my mobile for both SIMs of Idea & Airtel. Then I returned it back at Sony Customer Care, Shastri Nagar, New Delhi. They committed me to replace the defective mobile with new mobile within 7 days. But it's been 16 days and I have called them 3 times but still I have no updates when I'll get new mobile and they...

Sir, I, abhay Kumar srivastava, bought Sony LED tv, the purchase details r as follows- (a) model - KDL - 40EX520 SER NO. 2421660 (b) Date of purchase 19 Feb 2011 (c) dealer - variety hall agencies, tulsi mall, mount road, Coonoor, near ooty - 643102 2. The LED panel went defective in Jan 2012 and was replaced under warranty on 10-04-12 at Visakhapatnam (job card no. HS[protected], BY SS Agencies, Visakhapatnam(contact details...

Hello sir/madam as you told me that visit the service center. when i go there and collect my phone the problem of my phone is as it is. and when i told them that the prob of network is still not complete they ( Mr ASHOK ) miss behave with me the told me that go to consumer court, high court, supreme court do what you can do we will not do anything. do what you can do. so please help me other wise i have no option i will go to consumer...

SIR, I have purchased sony xperia z2 on this 28 july iin sony store. this is very good mobile in india .but my mobile is heating (warm) in back side playing game, use data, & wifi, ... my mobile model no. D6502 My question is can i ask for replacement of my mobile? I want my mobile to be replaced. Can you suggest me whats the process is? Thanks in advance,...

Dear Sir/Mam, It is disappointing and painful for me to write complain against Such Branded Company. I am one of the prominent customer of your reputed Organization having Laptop, Television, Camera etc all of Sony brand. But Camera (Model No- DSC-WX200/SCE[protected] which I bought last year in the month of September got damaged (LCD broken and camera switch broken) though I argued with Sony service centre that it is not physically...

Hi all I brought a Sony Led of 70k from Croma Bangalore in Nov 2013. Bill- SLF02A[protected]. I am facing sound issue from starting have raised many complain (BON290414FS00003 and new one BON060714FS00002 and BON240714FS00020 ) but no solutions. Croma raised many complain with Sony Noida service center (SR[protected] no solution provided by Sony they replaced the board still same sound issue is there this all going last one month. Closed...

Description of item: Sony smart phone – M2 Dear, I bought (Sony – M2 mobile) from you (through authorised dealer – Hotspot India) at a cost of 21, 000/-, which included headset charges and insurance. I paid by (Credit card). The Consumer Protection Regulations 2000 (as amended) state that I am entitled to a cooling-off period of seven working days in which to return goods, commencing the working day after the day on which...

sir, my name is sahil and i have comlaint againt my mobile set.Recently i bought sony xperia dual M but i am not able to access my internet banking of any bank.but my internet banking is working on other mobile and personal computer.i have also call to sony customer care but they didnt gave me a desirable answer. now i dont know wheather the problem is in my set or in all sony xperia dual M.so kindly solve my problem as soon as possible.my...

I reached sony service center(lajpat nagar-E17) at 5pm and asked for token. Girl sitting at counter refused to give me token bec time was limited and 10 custoner were waiting. She said service center open till 6pm but the notice outside says iits opopen till 7pm. On insisting she gave the token. That too very rudely. I dnt expect this kind of behaviour from Sony. And just to repair xperia Z2 charger cover(cover that keep the charging port...

Dear concern, I had given my mobile on 26th july 2014 to the sony service center (J.P Electronics) in vaishali, ghaziabad, But still i am waiting for my mobile back. my mobile have bad signal problem and it is in warranty period. my job no is - W[protected] ticket id - [protected] Regards, Ashish Dutta [protected]...

TV complaint started in May14. not resolved as of now. Since the Vashi service centre which is a third party service center the approach n service were highly unprofessional, i requested for a service from any other authorised service center. Sony not responding. I surely recommend with this experience not to buy Sony products as neither the quality nor the service are up to the set standards/ expectations....

Please note that I had given my Sony Xperia Z phone on 3rd July, Job No.W[protected], to your authorised service centre, AROMA INSTANT SERVICES.I bought it on 1/2/2014 with the M.R.P of 35000/-. There was problem in its Wifi and Mic and is under ADP. After its inspection the service center told me that they are going to replace it under ADP. Please note that till now i have not received my cell once and every time I go there I am given next...

I brought a Sony VAIO SVF15212SNB-IN5 on 1-5-2014 from authorised dealer SARGAM Electronics S/N 0007904. I purchased it because SONY is branded company which assured great performance but the reality is truly opposite. The Laptop create problem from the very beginning. Laptop hangs at the regular interval and also it shows slow performance. I am truly dissatisfied with the performance of the company. I am sorry to say but It is really...

I've visited your service center thrice and have 2 job sheets as well, 3rd time they said this will heat much more than what I was complaining. When I told this the way to speak with customers he said we will not entertain your request and when told will complaint he said nothing will happen. Same thing is reflecting, after couple of months I'd registered this case and today you are replying.I'm going to registered a complaint under consumer...

HI Sir/ Madam

I am Mr Siddhartha Potti, I am terribly upset with your Sony Laptop Product which I bought 10months back.

As I said I am really upset with your product with two instance occurred in two weeks.

As 2 weeks before all of the sudden my laptop dint get on and spoke to your service center and took my laptop to Sony Service Centre in Kormagal Banagalore, which they sorted my issue and got...

Hello Sir/Ma'am, I purchased a Sony Xperia ZL mobile on 15 Jan 2014 and after 7 days it started creating some charging problem then I went to service center, at that time they replaced the handset with a new one. Now after about 6 months I faced the same problem with this handset. I went to service center and they said that we can not repair this so we will keep this and will give you another handset. Then they said that Xperia ZL is...

Hi, This is regarding my sony vaio svf14a15 laptop which was under onsite warranty. Right aero keycap of my laptop was removed so I called to customer care on 10 July 2014 and they redirect me to service center. On same day I visited to service center and they said please come to our office after 6-7 days right now part is not available we will change the key cap once it will be available.So I visited on 18th july again and they said...