Sony India Complaints & Reviews

I have given my sony vaio laptop, Model No.VPCEH25EN/B IN5, Sr.No.7062995, in which O.S.was not booting up to M/S.Sree Balaji Electronics, Sony Authorized Service Center, Vivek Nagar, Chikkadpally, Hyderabad, Telangana State. My Job Card No.was J41521498 Dt.12/07/2014.After keeping the set for 4 days the informed me that its mother board was damaged and needs replacement which was estimated by them for Rs.12, 800.00. I got a doubt and took...

Purchasing document serial and model no. didn't accept by your system, For that I am sending my address details and document copy to your mail id Sonyindia.[protected]@ap.sony.com.After that your executive replied by mail that your product will be despatch with in 2 weeks after the confirmation of address.I am several times conform my address details to the said mail id but didn't get my product.Kindly take necessary step to solve an issue. Address...

We are go to your sony showroom tirupur avinashi road tamilnadu .For sony 47 inches 3d tv


But the sales executive was not responsible answers and behaving very rudely ...

So we are rejected that ...


Regards
C.Nagarajan
[protected], [protected]....

I bought by phone (SONY XPERIA ST26i) on June 17, 2103.The warranty period is over 3weeks back.My phone was having problem for the last 2 weeks.It was getting heated.Now it is shut down.I am told that the mother board needs to be changed.This is expensive.I have already bought the phone for Rs 14, 490 and within 1 year i cannot spent another Rs 7000 again for the board.I am sure this is a defective piece and the company should be replacing...

Have given numerous complaint to your helpline number and someone was supposed to visit my place to check the same. The number of the engineer is ([protected]). He is so busy that its almost a month and no one has visited my place. I am surprised to see the kind of issue I am facing from SONY. Why the TV is having the wrinkles and foul smell can you explain me the same...

Dear Sir/Madam,

Please refer to trailing mail and the information requested is already with SONY INDIA, this is only a delaying tactic.
Nevertheless, I state the following:

I bought SONY 40" LED TV with 3 years extended Warranty on 13 Mar'2011 for Rs. 70, 000/-. The day Warrantee expired, the TV also expired.The TV is at SONY Authorized Service Centre since then...:(

I paid Rs....

I have given my Sony DSLR camera model DSC - H2 to your service centre at Guwahati for repair vide Job no - J41415687 dated 30/06/2014 which I bought from Guwahati Sony Distributor. When the job was open by the service centre, they have taken an advance of Rs.4000 from me against the spare parts which need to be replaced in my camera and against an estimated cost of repair of Rs.7500. The service centre has enquired with Sony HO regarding...

I bought sony z ultra(c6802) few months back, but unfortunately after 2 months it accidentally slipped from my hand and fell on the floor, as a result it's screen was damaged.Then i went to sony service center nearest to me and submitted the phone. Just like they, i went back to them after 10 days. Then they told me that you need id proof to get the phone.But unfortunately i lost my pan card few months back so now i only have the letter that...

My name is aarti kanojia . I had purchased Sony Experia SP in the month of November 2013 . In month of May'14 had a problem regarding the speaker .when I had been to service centre at malad and ghatkopar they claim there is water inside the mobile and if after repairing it doesn't work it's not their responsibility . Been the mobile in warranty still receiving this kind of answers.,...

My name is Arpit. I bought Sony T-2 ultra 4 months back. Phone is not working as i was told by service center that Motherboard is damaged and you need to pay R13000 for the new motherboard. I am shocked and disappointed to hear this that i spent R24000 for this new mobile 4 months back and i have to pay R13000 again for the motherboard. Why is it so? Motherboard should be included in the warranty. How can anyone pay this much amount again...

TO, Sony service, I have bought my sony phone for 29000 which is xperiaZR IMEI NO :[protected] purchased on 12 sep 2013 and it got power off automatically and did not got on so I submitted my phone to service center on 6 th nov and I did not got a spare phone instead of that . On 13 nov 2013 I received a new phone which was replaced by my old phone new phone IMEI NO:[protected] . Again I had problem of battery and after 2 days...

Hi,
My name is Hunny Kalyan. I purchased a Notebook from Sony on the 3rd oct . There were some problems with the Laptop so i tried customer care last month there was no proper solution provided. So i decided to visit your Service centre. I live in Laxmi Nagar, New Delhi. There is a service centre here. I visited that centre so what they are telling me is a all together new story, what they are saying is you purchased the Laptop in...

Sir, I purchased a sony camera model No.DSC-H300E32 on January 23rd 2014 from Baba enterprises, Pazhavangadi at Trivandrum, kerala. The product has 2 year warranty. After a week i used camera for taking movies. At the time of recording i noticed that the recording picture is not clear, alternately it will blink and the picture quality was very bad. But there was no problem for taking still photos. I complained this to the purchased shop...

I have a Sony Xperia M Dual Mobile phone. I visit Sony Authorised showroom at 12:30pm which is in Patiala City, Punjab. Inititaly i enter in the showroom there is approximately 12 numbers of persons waited to make a job card for their problems. I stand 30 minutes in the office but there is no one ask me what is your problem about phone? Even there is no chair to seat. After waited 30 minutes i ask a one lady i have a problem with my Sony...

Hello Sir / Madam I have ordered one remote of my LED TV on 26 June 2014 (Jay Pee Sony Noida), It was committed that i will receive this with in 3-4 working days . But till date i have not received the remote til date. Please do the needful. Gurpreet Singh [protected]...

my complaint id no 19792031 dt. 30 June 14, Model KLV-32EX330IN5, S/N 3352875. I purchased LED Tv from M/S Rajiv Enterprises, 24 North Parganas, West Bengal. On 29 Jun 14 it got nonops. On complaint your service rep visited n on investigation declared display faulty. He assured of replacing the same within few days but till to date no action done. On contacting your care cell had a very horrible experience as I had to spoke to no of different...

I have purpurchased my sony xperia c phone 2305 and after 10 problem arise.phone is very heating more consumption of battery.so I can go sony center 15 thi 20. Var go but not solve my problem.so plz solve my problem.my phone is just 2 months oldd...

Greetings!! Dear sir/mam, Subject-Complaint regarding Sony C6502 XPERIA ZL I have purchased Mobile Handset, Sony C6502 XPERIA ZL on 17th November, 2013, which are as under. Shop Name & Address : Devang telecom, xperia store, Tin no.-[protected] Retail Invoice Number : INV01162 dated 17-November-2013 Description of Goods: Sony C6502 XPERIA ZL IMEI: [protected] . Bill Amount : 30, 000INR On 11th July 2014 I found the above motioned...

i brought the sony xperia z1 in march and just after falling from a height of 3 feet it had a smallest crack inside the screen, the phone is under warranty and insurance(protect secure, xperia accident cover damage), went to give the phone for service to sonnet care(Sony authorised service) in Bangalore on 31st may 2014 and i saw all unhappy customers shouting on delay of getting their phone done and bad service. With no choice i submit...

Dear Sir/Madam, I am Varun Kabra and I purchased a SONY VAIO Laptop (SVE15135CN/B) on 5th June, 2013 in Bangalore (Indira Nagar). The warranty period was for 1 year. On 16th June, 2014, my laptop crashed and had to be taken to a service center in Jamshedpur. Over there, I was informed that the mother board had crashed and the estimate of repair came to be around Rs. 17, 000. Since, the warranty lapsed by 10 days, I had to pay the amount...