Sony India Complaints & Reviews

Hi, I have purchased Sony Xperia ZL from your Sony Dealer in Jammu (Raja Electronics) and I m now fed up as I have to Visit every Month to your Service Centre in order to get my Set Functioning.it is bit annoying that no one in your service center is up to Date every time I visit there and service centre will kept the set for 1-Month and then after 1-Month their Reply "Sir we do not have any replacement presently we will check your set...

my 3 month old sony xperia z1 has spent more time in the service center than with me.. even after they claimed to repair the fault in my touchscreeen, they give me my phone back with new problems.. it is a total waste of time and energy to argue with the main officer as she is least interested in my complaint. i am very dissapointed with the behaviour of the employees of this particular service center....

Dear Sir, Since I have purchased, Sony Camera, Sony mobile and Sony home theatre, as a loyal customer of Sony, I have purchased Sony LED TV model 42W700B on 17/4/14 from SONO VISION at Vishakhapatanam.here I would like to bring your kind attention that, on 18/07/14 the system when we switched on, it was not showing any pictures.Subsequently on 19/0714, i have contacted Sony customer care no :[protected] and lodged the complaint .The ID...

My xperia L phone gets powered off regularly. Even I had given once this phone for service in an authorised service store, but they couldn't resolve my problem. My phone is still under warranty and there only 2 months left. I need an immediate solution to....

i bought sony xperia L MOBILE PHONE ON[protected], as the display looks dull & dirty, dim and camera left key button not working properly, phone gets hang up, stamina mode is not working, gets over-heating while using phone continously for about 15 minutes,
i went to sony service centre, ACCEL FRONTLINE MADURAI, they are not responding just there are saying its software problem, & they updated software on[protected], but problem...

Dear Team, I have purchased Sony Vaio fit series 1521k laptop. It's serial no. Is 0001961. It is in warranty period. Since beginning it is giving so many issues that I'm not able to use it properly in last 8-9 months after spending 52000 rupees on it. I gave my laptop to service center 4 times and every time the maximum problems remained unsolved. The day when i brought it started giving some or the other issues. Initially the pen...

I had purchased Sony Xperia T2 ultra duos 3 months before. 3 weeks before my phone's power button and volume lower key stopped working hence I submitted my phone to the service centre for its repair. It takes a period of 17 days and today I got my phone back. When I came back home I noticed that the receiver stopped working. Please stop giving us that kind of service. We want a solution not an extra headache. Previous job number W[protected]....

I bought Sony ZR on 11.08.2013 and within one month the mobile had some complains so Sony replaced the handset. Now again the phone is not working properly and I have asked for refund but I am getting a reply that my request is declined. My warranty will expire on 11.08.2014 and I dont have time for trial and error with the mobile. I want refund of my phone and want to escalate the issue to the top most officer. The customer service had also...

Dear sir/madam, I have given my experia-C for repair under damage warranty to sony mobile service centre sector-34 chandigarh on 15 july 2014. My job number is W[protected] & ticket no is [protected]. Till date i.e 19 july 2014 ther is no status of phone weather it is approved for repair under damage warranty or not.that why i am unable to get stand by handset.Moreover there is insufficient number of service persons. Kindly do the...

Sir,
I am not satisfied with your service it more than three day . The product is purchased.The product was purchase on 14july 2014 with product id[protected] home theater system in name of bijendra from behl associate 26-e rajpur road dehradun 248001.Still the demo of product has not been provided.I will take this complaint to higher authority as customer service does not matter for you.No response given after so many call. Sony company...

Dear sir, I was given my data cable for replacement because the cable was not working properly.I have given the cable in service centre in 02/07/14 but today is 18/07/14.I haven't got back the data cable due to this i am unable to use my mobile. So I am requesting to you please solve my problem which i am facing. My Name- YASH MOURYA MY TICKET ID NO-[protected] MY JOB SHEET NO IS -W[protected] SERVICE CENTER ADDRESS- Beside of H>p...

I had sent the email as below, on 26/6/2014. "Me To [protected]@ap.sony.com Jun 26 Dear Sir, I have given my Sony TV for repairs (Model: KLV-40EX430) for repairs at the Sony Service Center at Sector 2, NOIDA on 14/6/2014. I am informed that the part required is no longer made by the company and hence I am likely to be offered a replacement. The final decision from the company is still awaited. I am enclosing the Job Sheet...

I have bought SONY XPERIA L on[protected], Since then am facing issues with the mobile as mentioned below

1.Switch off button doesn't respond
2.If I opened walk man application phone goes mad and the screen flickers
3.Proximity sensor going faulty doesn't respond
4.Getting over heated during call
5.Getting hanged frequently

Even after providing service for three times the...

phone was covered under "ACCIDENTIAL DAMAGE PROTECTION" so i bought the phone from croma instead of flipkart . The phone is with service center since half a month they havent replaced my phone they keep rejectiong my phone for no reason, i keep writing emails they give vague answers, the toll free people lie to me saying the phone is at the head office where as its at the service center. i am fed up i dont trust sony to service...

The phone had been working fine. Never had a physical damage. Never had it been repaired. Nor did it ever get wet. Suddenly one fine day, the touch goes mad.acting like it has a ghost in it. Typing when I don't touch and not typing when there is an action performed. Warranty or not, is this how a device get possesed and then we are to dump it?...

I am currently facing issues with my FM Walkman which is not getting charged neither getting reset. I had purchased a Sony FM Walkman in 2010 April which was replaced by a brand new FM Walkman from Sony Center, Sector 34, Chandigarh on April 2011.

Upon sharing my problem with Sony Center Vaishali, UP, I was denied the replacement of the faulty components of the Walkman and consequently asked to produce the bill or warranty...

Respected sir, I have purchased a new sony experia m2 dual form kottayam sony center kerala, on 03 may 2014. Not less than 3 months my phone projected issues regarding improper functioning of mic. I have addresses the issue to sony service center at kottayam (madonna), and I have been replied back that my phone mic needs to be replaced with a new piece. The time frame given for me was more than 2 weeks, which is not acceptable for me at...

I had purchased a XPERIA ZL before 8 months . Few days back it got switched off and from that time i am not able to switch it on This was happened second time with in this 8 Months, First time they replaced my mobile, But same problem with four months happened again When i checked with the nearest service centre, they have informed that the board need to be changed. But i need to know that how come the board getting problem within two months...

I'm regretting big time after buying Sony VAIO laptop last year in Feb. Since then, the DVD Drive has stopped working, the Hard Drive has crashed and now the Keyboard is useless. I've already spent Rs. 8500 to replace the HDD, new DVD Drive is more than Rs. 6000 and the Keyboard replacement cost is Rs. 4500. I'm shocked by this pathetic quality of product from such a reputed brand. I'll never ever buy Sony again in my life and stop others...

I bought the phone only because of seeing adverts of its water proof quality.But sadly it wasn't.I don't know how and when i contacted the service they told me its not bound to guarantee.Then why you fooled many customers like me with your fake advertisement.I just want a compensation or replacement....