Sony India Complaints & Reviews

Dear Sir,
This is to inform you that I, Kamlesh Namdeo consumer of, Sony Vaio Lapltop Model No.- SVF 14212, WHITE WINDOWS 8 which is purchased from one of your jabalpur dealer (DEALER"S DETAIL-LOTUS ELECTRONICS, NEAR JYOTI TALKIES, JBP(M.P.)), is fed up of your poor response of your product service centre. I was thinking that your company is the best software company at the time when i was purchased your product but now i think...

I bought a Sony Smart TV - 32W70B on Jul 1st at Jeyachandran Stores, chennai. It started to give problem on the first day itself. It does not connect to 4mbps wifi connection as well, tooo slow navigation inside control on browser. Internet, the main feature on the Samrt TV is not working and its standing useless. Neither the technicians nor the customer care executive do not know what's the problem. As well careless answers from both customer...

To General Manager Sony Mobiles, India. Sub : Defective Product, Extremely Poor Services, Dismal Customer Care and Unprofessional Response Of The Managers This is in regard to the extremely poor product of Sony Mobile, awful services of Sony Mobile Service Centre, false promises made by the Sony salesmen on purchasing the product and the terrible response of Manager, Head Office Delhi. Being in Army, I am unable to visit service...

This is to notify my grievance against Sony Corporation towards the defective product sold by them. I made the purchase of Sony LED TV Model no. KDL40EX520 IN5, Serial no.2420432 on[protected] from a sony dealer Reliancedigital Retail Limited, Vashi Navi Mumbai. Unfortunately, the product has not performed well, since during a short span of 3 years of its purchase, there are two instances where the product got inoperative due to the poor...

My "Sony WT19i" fell from stairs and was not turning ON. This happened last month and i gave it to authorised service centre [MADONNA CARE CENTER, D.NO 334/D1, MENAKA ARCADE, JANATHA J., VYTTILA, COCHIN- 682019 ]. At first they told it was display complaint and kept my Phone there for almost 20days. Since there was no progress I bought my Phone back. Then the next day they called and told screen arrived from Chennai. So i gave the Phone again...

Since last few months I am suffering from the problem with my phone that is I cant share anything via bluetooth.It doesnt connect with other devices because of this other some applications of sharing are also not working like flash transfer, xender, etc.Now fm radio is not working.
I have xperia Zr.Once I have replaced my phone because of software problem.I am from ahmedabad, what is the reason for this....

SMART SERVICES JOB NO : 14F16004, Dear Sir/Mam, Please note that I have launched a complaint on 15.06.2014 and the engineer from Smart Services visited on 16.06.2014 to service my SONY WEGA which was running without visual from 15.05.2014.As per the job sheet it is suspected to have an IC defect but as per the service centre they are yet to get the IC. Request you to please take this matter seriously and do the troubleshooting as...

Sir,
I have bought Sony Vaio Notebook (SVF 15212SNB) on 06 Oct 2013 with Sl No[protected]. It is very sad to inform you that, the unit is not working satisfactory since beginning. Every month I have to complain and then it is rectified (two times operating system recovered by me through telephonic technical support by Customer Care executives and three times unit was repaired by your authorized service center Aditya info solution...

i was playing game on my sony xperia M. then i left it on the table. i received a phone call from my friend. suddenly i saw that display of my cell phone was broken.. in the begining, when i purchased phone there was a white line in the screen also.. i thought it is not a major problem. so i didn't complain.. now sony care ask me to spend 2500 on the screen... i bought it on 19th april 2014.. this is injustice..my phone is in guarantee period.....

We bought 40" Sony LED TV on 17/10/2011. With in 1.5 years TV started to give trouble. Problem at that time was No video, Pictures were like negative image. We called the Toll free number and filled a complaint[protected]. They found the LED panel fault and replaced it on August 2013 with new one at service charge of 3000. Again after 8 months from the date of replacement we are facing the problem again. Issue we are facing now is a black...

I bought Sony Xperia M dual in February from flipkart the phone was working nice but suddenly it got wet one day by mistake from that day its not working properly. first i got network problem as network was not detecting by phone so i went to service center and get it repaired though its in warranty they said because it got wet we don't repair on warranty. After repair i got network but my bluetooth & wifi are not working again i went...

first of all i complain against sony service centre and their response .i feel like they insulted me .when my call was running they did not listen me and only one type answer give me. i told u last 20 days, what happened with me. first of all i changed my speaker bcz alredy 5-6 times update my mobile till my problem was running .than after 6 days i went to service centre, my speaker problem was solved but heating problem and battery problem...

I purchased a mobile Z Ultra for Rs45000(prevailing price then) on 19th Nov 2013, through online Flipkart. On 26th June 2014, to my shock my mobile phone went blank and frozen. I immediately approached their service dealer namely Repair and Return Technology (India) Pvt. Ltd, and requested them to take the issue with Sony company for replacement. However after examining my mobile they asked to me to surrender the mobile and gave me a job...

Myself Nilima Singh, i have purchased sony Bravia 46" TV Model no 32w600 serial no 4321231 in the month of Aug'13 from CROMA Store janakpuri New Delhi, but now its mother board is not working properly. I lodged the complaint for this on 18 june'14, my service request id is 19655961, which was assigned to jolly electronics world. then their engineer, Mr Amrit visit my place on 23 june and said that the mother board is not working properly,...

The button 3 on the numlock side is not working properly. once we clicked the button, it is taking too much time to respond.and if it gets respond, then the key will type unstoppable.Also it is typing unnecessarily without clicking that button....

I have purchased Sony Xperia M through eBay in march 2014 with 1 year Manufacturer warranty. 2 days back, I faced issue with display suddenly(After switching OFF the alarm, while doing this the display was fine). Display has completely stopped working with in 3 months of purchase. I have visited authorised Sony service center in jayanagar, Bangalore. I did not get any positive response for the same. The response i got is that may be i...

When i contacted Sony toll free(case ID:[protected] no, they asked me to contact nearest service center because of a Hard ware issue(wifi).when i went to the service center they asked me to wait for 15 to 20 days for solving the issue.after purchasing a high value product do you really want me to wait for these many days? i need a reply form Sony....

When i contacted Sony toll free no(case ID:[protected], they asked me to contact nearest service center because of a Hard ware issue(wifi).when i went to the service center they asked me to wait for 15 to 20 days for solving the issue.after purchasing a high value product do you really want me to wait for these many days? I need a reply form Sony....

Dear sir/madam, Impressed with the quality and service record of sony india products I had bought an LCD TV(Model 32S400A) and a home theatre system from National Enterprises Saharanpur in Oct 2008. Over a period of time the service of both the products have been good. During this time I have been transferred to Varanasi also but the performance of the products continued to be satisfactory till 18 June 14 when all of sudden the TV lost...

When will I get my Phone?
SonyIndia=[protected]' Ticket ID: [protected]
We bought a Sony Xperia Z purple colour phone on 29th Mar’13 which broke in an accident in the month of Nov’13. We submitted the broken phone and a demand draft of Rs. 17995 to Sony Service Centre SG highway Ahmedabad on 21st Nov’13. We received a replacement phone with 6 months no payment replacement warranty (ADP) on 6-Dec’13....