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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 263

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A
amijoshi005
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding Sony C6502 XPERIA ZL

Address:Ahmedabad, Gujarat

I have purchased Mobile Handset, Sony C6502 XPERIA ZL on 19th January 2014 which are as under. Shop Name & Address : Shivam Communication Retail Invoice Number : RI[protected]/13-14 dated 19-January-2014 Description of Goods: Sony C6502 XPERIA ZL IMEI: [protected] S/N: 7305289P5 Bill Amount : 25, 000INR On 3rd July 2014 I found the above motioned Handset was not working properly as the person whom the call was...
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V
vardan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

providing worst service of sony and its centre

Address:Chandigarh, Haryana

I vardan r/o #657 himshikha near pinjore distt panchkula, mob no: [protected]...i bought xperia ZL serial no [protected], on 11/02/2014 from ambika enterprises, sco 42, sector 11, panchkula, with 6 months accidental warranty and 1 year warranty, on 04/06/2014 i found that the fiber sheet on the left side is been automatically removed, then i concernd my nearest service centre ie MODERN AKM ELECTRONICS PVT LTD, sco 144-145 sector 34 A,...
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M
Mandar Joshi28
from Pune, Maharashtra
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Xperia Z dead within a month of purchase

Address:Pune, Maharashtra

Hi !
I have purchased Sony Xperia Z in May 2014. May 19 to be exact and wintin a month the fone went DEAD !!
I gave to the service center for repair. AARADHYA Enterprises, Pune India.
Its been more than two weeks now and the only answer I get is "Sir, your fone has gone for repair" !! Seriously!?!? repair??? is this answer your executives give to a customer!?! NO ETA NO Info on what the problem is! Nothing!!br...
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V
Venkatesh TD
from Chennai, Tamil Nadu
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Used Product Sold to Customer

Address:Bangalore, Karnataka

I purchased a sony xperai T2 Ultra in a sony center outlet in Forum Value Mall, Whitefield, Bangalore yesterday (dated: 8-JULY-2014). After switching on the mobile, i saw a photo that was already taken using the mobile's camera. It is a used product that is sold to me. it was taken on 19-JUNE-2014. some videos were also preloaded in the mobile. I need an replacement for that mobile same model. SONY CENTER Modern Radio Engg Co. No.215,...
+1 photos
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Venkatesh TD
from Chennai, Tamil Nadu
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Used Product Sold To Customer

Address:Bangalore, Karnataka

I purchased a new sony xperia T2 Ultra mobile yesterday (Dated: 8-july-2014) in Bangalore, a sony center outlet in forum value mall, whitefield, Bangalore. After i switched on the mobile, i saw few photos which were taken in the mobile alreay, on June 19th 2014. it is a used product that is sold to me (a customer). i need a replacement for the mobile same model. The IMEI numbers of the mobile are mentioned below: IMEI-1:[protected] IMEI-2:[protected] S/N:...
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D
debabrta bhuyan
from Delhi, Delhi
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Hard Disk Problem

Address:Balasore, Odisha

After booting the laptop the error message shows hard disks are reporting failure. So pls send your service engg. at our site for replace or repair the HDD, the laptop have 3yrs on site warranty. Contact Details:- Debabrata Bhuyan IT Dept. Balasore Alloys Ltd Balgopalpur, Balasore. Orissa-756020 M:-[protected]...
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dsavio fernandes
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD KLV BX350 replaced panel crashed in less than 8 months

My name is savio fernandes.i lhad replaced the LCD panel of my Sony LCD KLV BX350 IN5 on[protected] for which i had p aid rs.@11357 To Nishant Enterprises Sony authorised servitce centre GOA .todayy i took my TV to the same service centre again as there was only sound and no picture where i was told that i have to replace the LCD panel again and pay for the replacement .its been not even 8 months since i put this panel.why do i have to...
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S
shailsony
from Delhi, Delhi
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First experience with Sony Bravia very bad....

I Shailendra Singh, purchased SONY LED KLV 32R402 serial No. 5468950, as on[protected]:55 PM), Costing Rs. 28900. Lodge a complaint and Service Request ID is 19906910 However I am not at all satisfied with this product, reason being in such a short span of time (2 MONTHS) the main board of LED is useless now, as the service man from SONY visited my place and after testing came to the conclusion that it is of no use, Can someone...
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S
singhkdkuldeep
from Delhi, Delhi
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sony mobile watch broken himself

Address:Panipat, Haryana

Dear Sir/madam I have bought Sony mobile watch from Snap deal . But Sony mobile watch damaged due to bad Charging system . All time we have to open for charging due to many time open for charging perpose watch will be damage please suggest me what should we do . Product is in a warranty period (one year not completed)...
+2 photos
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Niraj K
from Mumbai, Maharashtra
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late service and denial of service

Address:Ahmedabad, Gujarat

Hello, I had taken my Sony Xperia Z on a cruise vacation and the phone got switched off due to some reason. When I gave the phone to local service center on 29th May 2014 I was told I would be given a response within 3 days which never happened, "Required the Hand set for "Repair Factory" for ELS checking, Model no. C6602, work order no. W[protected] ". finally upon follow up on 4th of June they said it has to be sent to HO for...
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A
aamitkr
from Gurgaon, Haryana
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regarding delay on service

Address:New Delhi, Delhi

sir my sony bravia tv is not displaying any thing so that i launch a complaint on your toll free no .On dated 5/7/2014 your engineer visit at home and told me that there is problem in its display panel. I ask him how many days to resolve this problem . He told me it will take 10 to 15 days to resolve this problem . Due to not availability of part in its service center .It will take Some time because a panel will come from mumbai ...
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pradeep8150
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not repairing/replacing - but mobile is still under warranty

Address:Mumbai City, Maharashtra

I purchased a SONY XPERIA Z ULTRA, from Reliance Digital Vashi on August 2013 which is still under warranty. Being water resistant, I used my cell phone to answer an urgent call when it was raining & as soon as it got wet my cell was dead. I took my cell phone to the showroom and they told me to visit Sony Center and they provided me Vashi’s Center Address. As I went to the Vashi center, they took out a photograph of my cell phone....
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R
rohit kumar09
from New Delhi, Delhi
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Extremely insensitive and poor service

Address:New Delhi, Delhi

dear sir/maam,
I am highly disappointed with sony india with respect to me going thru a horrid time of gettimg my hanset xperia z1 repaired.i had given the handset for repair on 26 may 2014 at service point janakpuri, new delhi and till date have not received it back. an estimate of rs 12000 was given to me and i approved it with advance payment on the same day.Inspite of calling service centre and ur call centre and talking to ur...
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M
mritudata
from Gurgaon, Haryana
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mobile set not working /failure

Address:Jammu, Jammu and Kashmir

I bought a Sony Xperia T2 ultra dual sim on 17th april 2014. Set was having lots of problems and it was handed to vista electronic care 5 times but all in vein. Set is not working up to the mark. I need it to be replaced with new one. Service centre denied and returned defective and repaired set in almost damaged look with camera flash inferior to original set. I have no option left to go to consumer court if my set imeimei number [protected]...
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J
jaisambhariya
from Mumbai, Maharashtra
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touch not working since long time

Address:New Delhi, Delhi

Hi, Four times I have submit my xperia tipo phone for the same problem(Touch not working) in service center janakpuri bou the problem is remains yet now my phone is in service center for same problem pls resolve my problem my tic.id is=[protected]....
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P
Pradeepramasamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flip problem

Address:Chennai, Tamil Nadu

Name: Pradeepramasamy mail: [protected]@gmail.com mob:[protected] I bought sony vaio SVE151A11W pas a year before, when I start using my laptop I am facing more issues because of that I am unable to perform my activities . In the mean while I had problem in drive and flip area even I had warranty at the time they have charged me rs6000- Within four month I had the same problem. It impacts my day today activity After bought this...
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N
Naveenkaplesh
from Delhi, Delhi
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Re: Complaint Against SONY MOBILES INDIA

Address:New Delhi, Delhi

Dear Sir, This s to bring to your notice that the problem I am facing with the mobile I purchased (sony xperia). It is a bad selection I made I guess, it is a bit of a harassment from the service I get. I really regret of selecting sony as a brand for mobile. I have been using so many sony products in the past and I selected mobile phone for the first time. Sony xperia t2 ultra dual purchased for an amount 24360/- + taxes and other...
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B
Balaji Kocharlakota
from Bengaluru, Karnataka
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Lost the mobile Sony Xperia U

Address:Hyderabad, Andhra Pradesh

Name: Mr. Balaji K Phone Model: SONY XPERIA U (ST25i) Make: SONY Email: [protected]@gmail.com Missed Date: 19/10/2012 IMEI No.: [protected] FIR No.: 657/2012 Date: 01/11/2012 Lost Location: Vishakapatnam Dear Team, This is to inform you that this mobile is lost long back in Vishakapatnam, Andhra Pradesh and a FIR is registered over this. I find no action from the Police till date. Also people from Sony did not support me...
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N
NSUDHAKARAN
from Thiruvananthapuram, Kerala
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Poor Response from Service Centre

Address:Thiruvananthapuram, Kerala

I have been a loyal Sony customer for many years now. I brought a 40 inch SONY EX52 LED TV in 2011. Recently the panel became reddish with pictures overlapping.We informed the nearby service centre-MADONNA SALES & SERVICE.A technician came and diagnosed that the panel is faulty and needs replacement. We confirmed the order a month back.The panel has not been replaced yet.In fact they are yet to give us even a proper job number. We...
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VINEET VINOD MUNGHATE
from Kolkata, West Bengal
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Dominos Pizza

Address:Kolkata, West Bengal

Sir, Dominos had publicised an offer on our campus-promising 20% off on pizzas.But when I contacted the neares outlet they backed out of this offer.I request you to please either not make false promises or please deliver on the stated terms....
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