Sony India Complaints & Reviews

Sony India has been claiming on their website that Sony has started releasing Android Kitkat update for its Sony Xperia Z mobile phones in India starting[protected]. Surprisingly, till date there has been no update in India for the same. When Sony Customer care is contacted after a month of wait, they simply ignore the concerns of customer and send copy-pasted replies saying the updates are dependent on operator and country with no response...

purchased a 40" colour Sony LED TV KDL-EX520 in March 2012. Now I am facing the horizontal RGB distortion on the screen, when approached the customer care, they asked to do the Factory settings which I did but the problem still exists. Then an engineer came to inspect the TV. He took Rs. 500/- to tell me that it was the display panel board problem and which needs to be changed and the cost would be around Rs. 23000. I mean after paying so...

Sir, Seven months later would be purchased C-6602-XPERIA-Z-PURPLE(S/N:yt9107z2c4, IMEI:[protected] and its a water resistance phone my phone accidental drop in water and the one indicator changed in red colour.its a water proof phone I go to near service center in kannur and they told me your phone is not repaired there is only one solution is replaced what can we do your sony company cheating peoples. your company advertisement in...

Dear Sir/Madam, I would like to file a complaint against Sony India for a product defect within the warranty period. I purchased a Sony Xperia Mobile Phone model C1504, with IMEI no.[protected] which was purchased on [protected].The phone was working fine for the first few months then I started getting problem in the touchscreen, it was very slow so I had taken it to the Sony authorized service center (S.S.Electronics) in Elephant...

Seven months later would be purchased C-6602-XPERIA-Z-PURPLE(S/N:yt9107z2c4, IMEI:[protected] and its a water resistance phone my phone accidental drop in water and the one indicator changed in red colour.its a water proof phone I am going to service center in kannur and he told me your phone is not repaired there is only one solution is replaced what can we do your sony company cheating peoples. your company advertisement in "Rain...

I have given the laptop to SONY service center in the mentioned city as in address. Earlier the product was encountering WINDOW related issue (software issue) and was out of warranty by three months. I was informed to surrender the product for repair. When my father went to take the delivery on the said date then firstly the executive service center said that it will take some more time and second time they told him that the system is having...

Though my home theatre is out of warranty, it is purchased on 19/11/12 with the bill of RS 5990-/-.But now its adapter is not working.I had shown it to authorised service centre of SONY at 3-4 SHAHANAI residency, A.B road in INDORE.But they are charging 4750 RS -/-, which is about 80% of the total amount which is quite embarrassing as the charging amount is very high.So I kindly request you to take action and resolve my problem as soon as...

Though my home theatre is out of warranty, it is purchased on 19/11/12 with the bill of RS 5990-/-.But now its adapter is not working.I had shown it to authorised service centre of SONY at 3-4 SHAHANAI residency, A.B road in INDORE.But they are charging 4750 RS -/-, which is about 80% of the total amount which is quite embarrassing as the charging amount is very high.So I kindly request you to take my complaint seriously and take action as...

I am registering this request to Sony servicecenter, HARIDWAR (UTTRAKHAND). I own a Sony Experia L (W[protected], model(C2104) which is still under warranty. It had flashlight and display problem soI gave it to the service center in Haridwar. They replied telling that there iswater in charging adopter in the phone. I can strongly ensure that my phonenever fell in water. I study at Manipal University which is a coastal area andthe phone...

hi,
my name is kamaraju.i brought LED R48B 40inches tv but it was not working after using one month.i rise the reqest to service.after three days he came and told me some major problem is there i send a reqest for that part and iwill be back with in 3-4 days.But10 days over there is no reply and any information.if i call him he is telling some timesthat part was not came.in future i will never and never buy sony products .it was such...

Dear Sir, I bought a laptop on 13/06/2014 with invoice no. 117 from Premsons Sony VAIO Flagship Store sco 59, sector 20-c, Chandigarh. Product's model no. is SVF15213SNB IN5black(06VAIO). They charged from me 40, 000/- including VAT. but its actually price is is 34990/- as i confirmed from http://www.sony.co.in/product/svf15213sn. I also confirmed from other shop, they tell me 35000/-.So please check the matter and reverse the...

I have got a 32 inch LCD TV. Recently started getting white patches ( fungus like patches) on the display unit. Registered a complaint for service visit. Promptly a person came for visit and said, the LCD panel has to be changed and took the visit charges money and said he will send the quote for the Panel. Later informed the price to be Rs.11316 and I had to make Rs.5000 advance payment to their service centre office. Also...

I bought a television of Sony 46 Inch.It not working after 15 months.Company says it is not in warranty so you have to pay charges.Charge are 50, 000. Insane/They say panel is not working.It is insane SONY is not even replay when I filed complain about it.Ridiculous....

Dear sir, my name is ramesh banoth, we brought new sony bravia 40R48B tv from Bajaj Electronics last sunday, issuse is we havent installed it now, baja elactrnics guys saying you people is not suppoerting to them to customer installation thing.if you people doing like this how can customer can satisfied with your products, im loosing intreasted to feture buy from sony products, please support coustmers and increase the sale presentage of...

Hi I had given my mobile for service in accel frontline limited which is authorised Sony service centre. They delivered my mobile without backpannel screws in it and problem wasn't resolved. So I went to another authorised service center they found it that screw was not there. So they are saying we cant give the service. Even after produced job copy off accel frontline . Due to the negligence of Sony service center. They lost the...

Sony - Brand So Big, Service So small I have bought Xperia L a year back and recently faced a issue with the Flash. I took it to Malleshwaram, Bangalore authorized service center. They signed a consent form as they deducted it was a liquid damage. There is no chance that a liquid can enter the mobile. But still when they showed the indicator, i had to agree. They informed me that if there is a need to change any part, they will give me a...

Sony - Brand So Big, Service So small I have bought Xperia L a year back and recently faced a issue with the Flash. I took it to Malleshwaram, Bangalore, Karnataka authorized service center. They signed a consent form as they deducted it was a liquid damage. There is no chance that a liquid can enter the mobile. But still when they showed the indicator, I had to agree. They informed me that if there is a need to change any part, they will...

i m pramod d kaswankar from m mumbai, maharshtra, india. i have purchased sony experia z for rs 38000 from reliance digital, bhandup west, neptune mall last year and also purchased extended warrant for one year from reliance digital. and my phone is not working from last month and for that i gave my mobilephone to reliance digital, bhandup, neptune mall branch for repaire on 1 st june 2014, and yet they are not giving my mobile back and also...

i purchased a voice recorder ICD-UX523F on[protected] .Suddenly one day it failed to establish a connection with the computer. after checking my computer i found out that the problem is with recorder.i took it to the service centre they say that the mother board which costs about rs.3, 800 has to be replaced. i was shocked and i am very sorry to say that as i am a regular user of sony products i never expected an early damage to my recorder....

I gave my cell phone on Saturday 14th June, 2014 and informing them that I have done all the updating process and still the problem was not solved. 16th morning I got a call from service center stating that my phone is been repaired. I went to collect my phone and within a span of 10 mins, my battery reduced from a level of 25% to 9%. I immediately went back to the center and informed them. After handing over my phone for a good 30 minutes,...