Sony India Complaints & Reviews

I have purchased Sony dual sim Xperia M through Snapdeal-online purchase and faced huge trouble also not satisfied with functions. 3rd time handed Over to authorized service provider. In 3rd time still phone is not ready and extend another 10days. Already 10 days gone. Customer satisfaction and guarantee from Sony is not good. Very bad servicing also loss my money on believe of Sony product. Really I apply consumer for claiming new handset...

Sir/Madam, I am Chandan Bhagat from Chennai(INDIA). I purchased one SONY VAIO laptop, model - VPCEG28FN from SONY VAIO Showroom in Chennai(INDIA). Later, before expiry of the 1 year warranty i extended my warranty for two years from the same Showroom. But when they issued new extended warranty, by mistake they inserted wrong Model number and Product number on the new extended warranty card. Due to this i am facing problems with the Laptop...

Am an army officer troubled by sony company
Purchased sony experia neo l on 21 feb 2013.
Set giving problems. Deposited with sony service centr bangalore on 17 jan 2014. Set with centre since then. More than 22 days and problem remains unresolved. Moreover service centre is clueless and does give satisfactory answers.
Job no w[protected].
Such response from sony is neither expected nor acceptable. Have no faith...

Dear Sir, I have given my Sony Xperia ZL phone on 27 Jan 2014 for service they told me that I am entitled for a new phone as the phone I got is defective, But today is 7 Feb 2014 and still they say they don't have stock to give me a new phone and I am made to suffer for the company's cause .They can very well procure the phone from any of the Sony showrooms if they wanted but they are making the customer to suffer.I have attached...

I have purchase the LED in 2011. In November 2013, the LED raised with some picture problem in which sound was coming and showing dark screen. I took my LED to service center in Shastri Nagar, New Delhi. The problem was the fuse coil( LED Repaired by them and they charged for that), but same problem occurred second time just after 2-3 months. Then, service center charged me again double for the same problem telling me this time that fuse...

this is abhishek gaurkhede i have purchased sony xperia m dual on nov1, 2013 but within few there was camera problem in my phone i updated the software first after few days i changed the motherboard and demand for replacement but they not provide me replacement a replacement again few the same problem and again i went to service center and again i demand for replacement but they refuse it they change the camera and flash but the problem could...

Dear Sir. Good Day !!! I have purchased the sony mobile on dated 1st Jun 2013 from Shivam Communication Ahmedabad as per the details mentioned below. Retail invoice No. R[protected]/13-14. Sony – C 1604 Xperia E Dual IMEI-[protected] S/N -WUJ0KWN2H I regret to inform you that since last 7 to 8 month I have visited service center 7 to 8 time, sometime they have updated the software & 2 times they have changed the...

My sony experia dual - M has submitted for sony service centre chaudhary morh ghaziabad last 15 days. i have submitted for dated 19.01.2014. my phne touch screen has been breakage but company could not process for this.. sonu serive centre contact no is[protected]...

Hi, My name is Jitendra Kumar, My laptop Model No- VGNCS36GJ serial No - [protected] had a noisy fan. I went to the service center " Jaypee Electronics C-54, Ground Floor, Sector-2 Noida " for getting it repaired . After 2 days i got a call asking for around 6000rs+ labor charge to replace it. I want to bring to you notice that the maximum price of a laptop cooling fan is 2000rs. Why am i charged so excessively? thanks Jitendra...

Job number - J[protected] J40015228 Issue: Laptop doesn't power on. J[protected] - Laptop stops working with the same problem in just above 3 weeks. J40015228 - Laptop stops working with the same problem in just within 3 weeks. So its very much evident that this is a faulty piece which keeps going bad with the same problem over and over again in spite of Sony keeping it with itself for more than 9 weeks for the above...

Hi I am sankari kannan from bangalore and have purchased Sony VAIO Laptop E Series VPCEA22EN since last 3-4 years I am having issue with over heating of the fan within 10 minutes of laptop log in I checked with the sony dealer from whom i purchased. He said this is becoming common in this series and model and we have to live with it. As a consumer. why should i bear the brunt of a bad design of Sony company and defective product...

Hello, I have purchased a Sony Xperia C ( C2305) Mobile on 12th Jan 2014 from Sangeetha Showroom located at Kormangala and when using the mobile found that the cell phone had the defect in camera clarity when I compared with other Sony Xperia C. I visited the Sangeetha showroom on 18th Jan (7PM Evening) and was directed to the Vigneshwar Services ( authorized sony service center) located at #659, Ground Floor, 17th D Main, OPP to kormangala...

I purchased a 40'' colour Sony LED TV KDL-EX520 in Feb 2012. This was my first Sony product purchased and as I had heard a lot about Sony product quality I blindly bought the product. Now I am facing the vertical lines and distortion on the screen, when approached the customer care(complaint no[protected], they asked to do the Factory settings which I did but the problem still exists. Then an engineer came to inspect the TV. He...

hi, I purchased a sony xperia M [Model : C1904 ;SL no. YT910BMULA] on Aug 2013.Right from the day one the camera clarity is very poor. I reached the service center : Accel Frontline Ltd, [protected] which is located in Greams road chennai .They are not good enough to rectify the defect rather they said all the Xperia M series has got the poor camera clarity .Give a replacement for this or rectify the problem in my mobile. lekha [protected]...

Hi everyone in this forum...

kindly look into the conversation between Sony and myself for the display panel problem..I was fighting for more than a week for the same, I could not get a favourable reply from SONY yet


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20-Jan-2014: To SONY INDIA (Mail no 1)

From:...

i would like to complain of one of the service centers of sony india pvt ltd. i bought my sony digi camera in decemeber 2011 with 3 year of warranty but suddenly after 6 months it has started giving me problems of like lens, zoom issue, flash issue etc.. so in order to get this repaired i went to one of service centres of sony india ( Boscos) at malviya nagar new delhi on 14th may 2012 . where they took my camera for repairing and after couple...

I am vineeth k..I am here regarding xperia m single sim software issue .I bought a phone on 24/12/2013... here There is no option for moving apps to SD Card issues.. facing low internal memory. Its with some software issues in sony need immediate response I already registered more than 10 complaints in your CS NO And Your Cs executive told me to use some third party software to move app from internal to sd card .like (link2sd and...

I have a sony vaio laptop purchase august 2013 with one year on site warranty, which is not work properly and I had complaint many time in sony centre but no solution received please replace my laptop urgently.

Anil kumar malhotra

[protected]
[protected]@gmail.com...

Dear Sir, I ordered (HTC One X - 32GB 1.5 GHz quad 4.7 " 8 MP Jelly Bin 4.2.2 FULL HD (Black) PHONE) from ShopClues on[protected]My Order ID : 8556355) from Cash on delivery basis and I received the phone on[protected]. After using the phone for 2-3 days I found the phone had defective audio jack and defective screen ( Manufacturing Defect) and I contacted the Shopclues Customer care and explained my problem on Dec 04 2013 at 11:39...

Hereby i inform u that i have purchased a brand new sony xperia miro on mobile shop on 24th aug 2014, i used my mobile for one week i had a mobile restarting problem i send my mobile to sony service centre they update OS and return my mobile, but still problem persists, after few days i send my mobile to same service centre they hold my mobile for one month and returned mobile after replaced total circuit panel. but still problem persists...