Sony India Complaints & Reviews

I m an user of sony Xperia M dual..I find it utterly ridiculous that this great gadget is reduced to just a showpiece due to just 2 GB internal storage..being an android phone it is impossible to move the inbuilt apps to sd card without rooting it...since all the new app installation automatically goes to internal memory the sd card behaves just as a pendrive for wallpapers and videos and some .apk files which when installed get installed...

Hi I purchased a Sony LED 3d 46" on Diwali ie 3rd Nov 2013. The dealer GEC 22 (Gupta Electric Co sector 22) promised us with four 3d glasses and a headphone as complimentary gifts. However when today we opened the box for installation in front of Sony Engineer we didn't found even a single pair of glasses. When I called dealer for the same he said that you will have to purchase the glasses. When I called Sony customer care they...

Log Information[protected], Name Ravi Kant Cont No [protected] Horrible experience with Sony repair center in Pune. It seems that Sony has not only reduced the quality of their products but also has reduced the quality of after sale services. The problem started when I got the hard disk failure error message and one of the corners of the laptop has loosens its grip (looks like as if some screw lost its grip. I took the laptop to Sony repair...

I purchased Xperia Z six months back. It slipped from my hands and droped on floor...Front touch screen got broken. Since it was still in warranty period i visited the showroom but got no response for replacing the mobile. They say it is gorilla glass but broke for simple thing but covers no respose from the customer support. Its stilll in warranty period i dont have options to fix that. This is Sony, Brand that rules the world. Shame of...

Hi, I am sick of the service I got from SONY for my new handset - Bought a Xperia C 2305 on 8th Dec (5 pm) - Found the product is defective and returned the same to the store on 8th Dec (7 pm) - The phone was replaced on 19th Dec - Replacement phone received had a defective LCD and again went for service on 20th Dec - Again received a replacement set on 28th Dec The price of the phone is reduced by Rs 2000/- since I bought the...

Hello sir, I have purchased on Sony led with model number –ADL26EX550IN5 and serial number 3296843. I have purchased this on 28 December 2012. Few months back my picture tube got damage and I have complained to service center numerous times to repair it and I have already submitted my led to service center as well. My complain number are 01600057 dated 15 October 2013, and another complain number is[protected] dated 21 November 2013. I have...

I purchased a sony led model no KDL42W650A FROM KAMLA ELECTRONIX CINEMA ROAD ROBERTS GANJ SONBHADRA T:[protected] , ROBERTSGUNJ, SONEBHADRA, UP 231219 . DURING THAT TIME FESTIVAL OFFER WAS RUNNING AND DISTIRIBUTOR PROMISED TO GIVE A RS4999/- HEADPHONE SHOWING THE FESTIVAL OFFER BROUCHER . DISTRIBUTOR TOLD ME THAT THE FREE GIFT HAS TO COME FROM COMPANY AND BILLED THE TV. IT WAS DIWALI TIME BUT TILL DATE HE DID NOT HANDED OVER THE FREE GIFT...

I am vineeth k..I am here regarding xperia m software issue .I bought a phone on 24/12/2013... here There is no option for moving apps to SD Card issues.. facing low internal memory. Its with some software issues in sony need immediate response


I already registered more than 10 complaints in your CS NO
Reference ID 1-[protected]
And Your Cs executive told me to use some third party software to move app...

Sir, I broght SONY LED tv ( KLV 32R 422) Warranty Card not issued. i Approached the dealers so many times but not turned up. Here a duplicate Warranty Card may be issued. Date of purchased: 15.10.2013. Dealers : Bharath Electronics&Appliances, Trichy Rd, Coimbatore. Receipt No : 162. Date: (15.10.2013) No : 1/1324/Road/147. purchased : SONY LED ( KLV 32R 422) My Address : M.Sarojini, (Mob No. [protected]) 33, Kammavar...

Sir, I purchased new Sony Bravia LED 46" 46W700A series smart tv in first week of November 2013. It has very unique problem- in standby mode it get "on" by itself at any time. Numerous complaints have been registered with Sony care. Compliants IDs are as under: 16564030 on 08/11/2013 16811441 on 26/11/2013 16951398 on 09/12/2013 A technician visited twice between 08th and 26th nov. but he was unable to resolve the problem. Customer...

I have purchased a mobile phone SONY Xperia C on Tuesday 24th Dec 2013 at Patna from your authorised dealer. I have informed from my colleagues instead of your showroom persons that 1 GB 3G data for each two months from Airtel is free with this phone. So, i called the Sony Customer Care and asked about that, Customer care has said me, yes it is correct so please contact with Airtel for this free service. After that i called to Airtel for...

HI

November 2013, I bought Fifa14 from your web store. I Received a PS4 for Christmas and I went to BestBuy to trade Fifa14-PS3 to Fifa14-PS4. BestBuy and FutureShop offer a 60$ credit.

Unfortunately, both request a solid copy of Fifa14-PS3 to do the trade. They refused to do the trade with a digital version. I showed them the receipt from the Playstation web store.

I called Sony call center and...

I purchased two Sony Bravia TVs 40EX520 and 22EX420 in September 2011. One of the TVs 22EX420 is working so far (it is hardly used) but the other TV 40EX520 has suddenly started showing some colour patches and coloured lines from the past four weeks. When I contacted the Sony India Service Centre, they sent a service personnel who came to look into the problem and told us that the LED TV panel needs to be replaced at a cost of INR 21, 000....

I bought this Sony Xperia Z in March 2013. As the company flaunts by pride, the water proof feature of this phone, I was very happy to possess a handset which I can use freely without the threat of it being getting wet in rains or any accidental drop in water as the ads claims it to be fully protected for half an hour in submerged water. But what I didnt know is the fact that the water proof feature of this phone is just an advertisement...

I bought Sony Xperia SP on 1st Oct, 2013. There was accident cover on it and I gave my mobile for the display and body damage repair caused due to an accident. I submitted it to the Service Centre on 23rd Nov, 2013, and they promised the repair within 10 days. After various follow-ups, I got the repair confirmation and went to collect my mobile on 10th Dec, 2013. The display was repaired but the body was not. When i asked about it, I was...

Complaint # : 16966504. Requested refund for a led tv that stopped working a few minutes after purchase. No progress has been made on the case. I keep getting the same response everyday that the sony department needs to get a call from some one else who seems to be napping. This is really frustrating as this blocks me from making another purchase....

I am a victim of fraud done by SONY to its consumer. I have given my Sony Vaio laptop to Sri Kara service centre, Begumpet Hyderabad on 26.10.13 for HDD problem, which was under Warranty period. They assured me that it will be replaced in 2 days. But even after 1 month they didn’t get the HDD replaced. They are just making fake promises that it will be done in a day or two but the promises were not fulfilled. So I complained to the higher...

I had purchased Sony Xperia Z from Click Talk Dubai Tel :[protected] Fax:[protected] P.O.Box: 45320 Al Fahidi Street Bur Dubai - UAE Invoice No. 18124 Date : 23rd July, 2013. The phone stopped working after a week when I had taken phone to dealer he accepted for service and said would provide an update from service centre on the same. After 3 weeks dealer informed me that the damage is irrepairable and would cost more than...

I bought a Sony Xperia C phone on 14th Oct. It was a defective product immediately after I bought the phone. I was told that as the invoice was done, it is under warrenty replacement and it has to go to service centre for replacement Service centre gave me a phone back yesterday, which one has 3 BRIGHT SPOTS in the screen. I am sick of SONY products and don't trust the quality and the time you guys are taking. Let me know what...

Dear Sir/Madem, Dated: 19th Dec2013

May i draw your kind attention that, my Sony Brevia LED TV 24", problem is facing since Aug2013 that screen not sharp or clear. So many times i was loged complaint in Sony Customer Care, complt.no's given bellow.
ID 16712805 dated 18th Nov13
ID 16905258 dated 03rd Dec13
ID 16938626 dated 06th Dec13
ID 17106873 dated 19th Dec13

I have more...