Sony India Complaints & Reviews

Hello, I am a privileged customer of Sony since I own all the consumer products of your brand. I bought a new HI FI Audio system model: MHC-GZR-5D, dated 27th Jan 2013. After buying, within a month it started problem like it was not at all switching on. And with in 8 months, 4 times it was given for service (Twice it was taken to service station and twice they came home and got it repaired and I have all the details with me). And now...

I recently have bought a Sony Viao Laptop which is bearly 2 months old and the performance of the same in terms of speed, processing is absolutely poor.I really feel as though I am using a 2 year old system and its now given me an experience that would neven allow my mind to go in for a Sony product. When we buy sony as a brand we normally pay high for a better quality and performance but I guess the same does not exists at all.Even the...

I had purchased a Sony Ericsson Neo V on 07/April/2012 from UniverCell, Jayanagar, Bangalore store, after using the mobile for 18 months I face the restart problem with my handset, I rushed to Sony Service Centre and they said First I went to Sony Service Centre, Bangalore to repair it, they did a very poor inspection whereas I specifically mention that "If I am using Airtel SIM Card its getting restart, and I specifically mentioned...

Hi have got Sony Xperia L having model number C2104. The handset is still under warranty. I bought the same in October 13 month. On the handset screen under call logs, there are some logs from which the last number got skipped. Screen only shows the 9 digits and the 10th digits faded out. I contacted the Sony service center located at Mahatre bridge, Kothrud, they submitted the handset for 2 days, but after 2 days the issue was still there. After...

I had registered a complaint (REf NO[protected] reg some surface developing on the Sony LCD TV bought about 3 years ago. The SErvice centre came back with a proposal to change the LCD panel at a price of approx Rs 11500/- MY question is, The TV was bought only 3 years (for which proof of the copy of the Invoice has been taken by the service team) . IS the life of the panel only 3 years. The service team is saying they are awaiting the...

I bought a sony xperia c on 28 dec from delhi. I was facing issues since day one.I visited there service center they told me that its a software issue.They kept my device for one day and did a software update on that phone. I took the device but still i was facing the same issue.Then i again visited the center and ask for a replacement, they told they will keep my phone under observation then only they can give it for a replacement.After...

Dear Concern My sony mobile set is not working properly it has been last 10 days its giving me problem nd i have purchased it 3 months ago. i have purchased Sony Xperia SP nd it has been a pathetic experince to buy a sony product. very dissapointed experince. my complaint is that whenever i insert my sim my phone gets switched off and it only gets switched on when i put it on charging. again as i remove it from charging my mobile gets...

I have given my Music System Model No.MHC-GR-555, S.No.508820 on 2/11/2013 to Sony Service Center, Yadav Colony Jabalpur(M.P) for repairing of a problem "While playing FM volume was very low and wasn't increasing by any means however there was no noise disturbance. While using CD player volume had no problem it worked properly". On 15th November I received a call from your service center that your problem cannt be rectified...

I have purchased above mentioned LED TV from Shree Vishnu Sales, showroom No.1+2 S.No.120A+B, Opp. P.L.Deshpande Garden, Sinhgad Road Parvati, Pune-411030, on 4th Jan-2014. After installation it has been found that there are scratches on the screen from inside. I complained about this to Shree Vishnu Sales & requested to send technician to resolve the problem. Shree Vishnu Sales agreed to send technician immediately. However, thereafter,...

I was living in Singapore in 2012. When I was in Singapore I bought a Sony LED 46" 3D TV (KDL 46 EX 720) from Harvey Normal Electronics shop during April 2012. I am enclosing herewith the invoice for the same. I subsequently returned to India along with the TV. The Sony LED 46" 3D TV started giving problems with in one year o[censored]se. I had reached out to the Sony Authorized service center Abhivrudhi Tech in Bangalore and I was informed...

Dear Team, I have deposited my PS3 500 GB Serial no 5675640 (this is under warranty) to your AP Networks Services service center on 31st Dec 2013. After 15 odd days they still do not have the status of my PS3. Hence I called your Sony Contact center at [protected] on 15 Jan even your contact center people did not have the status report hence they promised me a call back within 48 hours. Today once the 48 hours have passed I did...

Hello,

I’ve registered a complaint on 16th December 2013. Complain Rf No.17059954 regarding my sony LED model no KDL40EX520
Again I’ve informed the issue by mail on 23rd December 2013.
And I’ve escalated the issue to ‘Sony   Service head’ on 25th December 2013.
It’s almost 30 days; still I’m suffering with the vertical line and
ghost picture (Oil paint...

I have purchased Sony WT19i android phone on july2012 and in 16 months, the mobile phone is dead completely when I kept it like a baby carefully which still looks like show room piece. The phone just got switched off automatically after finishing a call and never switched on, went to various service station as mentioned in their website but many Sony service station rejected stating they don't service mobiles and finally found one of...

My ticket ID- [protected] Date- 30 Dec 2013 Job No- W[protected] Model No- MT25i IMFI No- [protected] VAT No- [protected] CST No- RN(W) 1954/R ST No- ADYPR2611PST001 Service center FORTUNE 157, New Baradwari, Satchi jharkhand, Jamshedpur- 834002 Phone[protected] Its been a wonderful association with sony for a long time now. Recently i gave my xperia neo L phone to jamshedpur service center on 30th Dec 2013 as...

I bought a Sony Bravia KDL40 EX520 TV on Nov 2011, 26 month back relying on the brand and the quality. But now i am getting a vertical line at the middle of the TV which breaks the picture. I registered a complaint (No[protected] at Sony service centre and Technician visited after a week. He said that the Panel needs to be replaced which would cost 22K INR overall as the one year warranty is complete. I never heard or experienced any product...

its been only few days i bought a new sony xperia L . after two monthys flash light stopped working on my ph0one. i have taken to the nearest service centre in Gurgaon sector-14. its been solved in a week. once again the same problem occured with my bphone . its very embarrassing for me to go to service centre every now then. this time i would surely complaint to consumer forum directly against sony smartphones, ....

I bought SONY VAIO Laptop Model no- SVE15126CNW, Serial no- 7006897. on[protected]. after 14 days, [protected] my VAIO laptop LCD got green vertical line on left side of screen top to bottom..service centre told i[censored] not replace the LCD aftre month your LCD become Worst... so i agree and they replace the LCD. [protected] Again..i have got problem power buton on but display not open, then i have given my SONY VAIO laptop to Sony Service center...

hi, i am using sony xperia miro ST23i. i really got bad experience while using browsing internet, making calls, and playing games. 1. getting too hot while speaking or using mobile 2. always hanging while making calls and opening contacts 3. suddenly getting off and on without touch my phone 4. speaker volume also not much 5. very high service cost 6. camara is good but all the process are hanging. but more than 150 mb is empty in...

Hi, My kid brother purchased a Sony Phone on 27-Nov-2013 from Bareily. The Phone is Sony Xperia L that costs Rs 16, 100/-. After purchasing he has noticed that if he tries to save anything on the memory card its not getting saved. For that we have replaced numerous memory card but the issue is not fixed. So we visited the Sony Service Center in Bareily and the technician their replaced the Motherboard of the phone on[protected]with in...

I purchased this mobile from Mobile Store, Powai on in March 2011, .
In one-two months started facing battery charging and discharge issues. Problem getting worst, I showed it to service center in Ghatkopar. Saying socket broken issue, they kept mobile phone for repair without warranty. Also they took some Rs300-400 from me. Now its been more than 3 years, I haven't got my mobile phone.

I have called service center...