Sony India Complaints & Reviews

Dear Sony Team, I have Sony Bravia for last two years and got an error regarding its color / pictures I had registered the complaint regarding this on 17th of oct.2013 they committed me to solve this problem within 2 days. But no response I get after 2 days even no any call I received for delaying information. This is not I was accepting from Sony company we can go with samsung, Lg, etc. company also. Even they give perfect support...

Sir, I D.Siva Hemanth brought a laptop of sonyvaio E-Series on 5 th august 2013. After 10 days i have a small cut in the cable of the adapter which is negligble. Even though there is a cable my adapter worked very well till last week. Suddenly the adapter stoped working because the adapter is not taking the power.My warranty extends up to July 2014. I have submitted my adapter to sony service center vijayawada, Andhra Pradesh. So i can't...

Its surprising to learn the kind of braindead people the service centre has. I registered a complaint for a charger(which stopped working and is under warranty)... on 17th oct. I was told i ll get a new charger within 2-3days. got a sms, of the service centre who ll replace the same. on 18th oct I got a call, and the person tells me, that... engineer will come to check the charger and then within 2-3day i ll get it, if they dont have...

Now i have 1000 watts Sony home theater. I am not satisfied with my home theater woofer.because last six month my woofer is not working, I complaint, and they are change my woofer with warranty, but that day on wards, it will get some problem ( i have very doubt full thinks its not 1000w woofer) SO PLEASE TAKE VERY SERIOUSLY AND CURE MY ISSUES...

Hi, I have purchased a mobile phone (Sony Xperia U) on 17th Oct 2012. On the last day of warranty (16th Oct 2012), luckily I realized that there is some issue with the touch screen in my mobile. I went to nearest service centre and submit my phone there. They verified that there is an issue with the touch screen and now they are ready to replace necessary parts. I asked from them that what will be the guarantee of the parts which they...

We purchased above-said silicon-electrical geyser which is used to heat water instead of traditional boilers. 2 persons from Sonye Tek Marketing, #C-60, Opp Kanteerava Studio, Kanteerava Studio main road, Bangalore-560022 PhNo[protected] [protected]@yahoo.com came to our home in T.G. Layout Ittumadu on 4th of October 2013 and gave a demo of silicon-electrical geyser which is used to heat water instead of traditional boilers. They...

I have purchased LCD TV of SONY last year on 21.06.2012. TV started having problems just after expiry of warranty period. Finally last week it stopped working with NO SOUND and Blurred Screen. I contacted Service Centre help desk on [protected] on 07.10.2013. from that day to today still problem is not resolved . The personnel over there always give false assurances but no concrete step made by company.This is the worst service I have faced...

I had purchased the sony vaio laptop from the Vijay sales, kharghar in last 0ctober 2012. In last year, from purchasing date, about 6 to 7 times technical problem faced with the laptop such as display not working, Camera not working, keypad not working, hang, formatting, slow processing. Many times, the problems were solved by contacting and guideline from sony customer care. *Once the laptop admitted to Soni service center, Nagpur. They...

Sir, My name is manish Joshi and I am professionally chartered accountant live in Jaipur, I purchased a Sony 40 "LCD from Sony dealer ms choice palace in year 2007 for rs 109000 two month before when my tv is not performed I call Sony toll free no for that after two days service agent comes to my place and told me that your tv panel is break so send it to Sony authorised service center for repair then I called Sony service centre at...

Sir, I have purchased a lcd model no. KLV-32CX320, Serial no. 7003640 on 22-may-2011 from Siddharth Digital World, E-56, Laxmi Nagar, Vikas Marg, Delhi. From past 20 days, when i switch on the lcd it works for 2-3 hours and then its picture goes out while remaining sound on. I showed it to Unique Quality Experts which is a Sony Authorised Service Centre in Meerut, Job no: J31905583 dated[protected], they made an estimate of Rs.7756/-...

I bought Sony smart phone (SONY XPERIA J) from Neeru Enterprise Noida(sector 18) in month of APRIL 2013. The phone has many problems like it suddenly stops, sometimes hangs for too much time.When i went to service centre they told me that you have software problem and updated the software but however after software updation problem did not resolved. I am facing two many problems while using the phone. I trust on SONY although many smart phones...

I bought an LED from Sony India & usually it is very common to everyone that we get the warranty card with every product. I filed a complaint against the product that i am facing a problem in the speaker of LED since long but till date no has bothered to resolve the issue of mine, since my product is in the warranty period and SONY INDIA communicating the message that they would not resolve the issue till they get the time to come to...

sir, i have purchased sony xperia sp C5302 about 1- 2 months ago.and after 20 -25 days it started freezing, so i decided to give it to the service center, after getting my mobile repaired in about 10 days .it again started showing sensor problem..so i again give it to the service center.and now after replacing motherboard 2-3 times..it is still there at service center..what is this !! is this what we are getting in rs 24000 ..i dont...

My complaint request 14926331, 14926344, 14926343,[protected], 15419191, 15861670, & 15519672 have all gone unattended. All that’s done is ticket creation, closure and promises that’s never kept. I am a strict Sony product follower but of late my attitude has changed. Krish Electronics, Mumbai, V V bad service. Reception will not give name and hangs up the phone every single time. Promise to replace Bravia panel in 4 days and collect...

It is a premium laptop, top of the line from Sony - quite expensive. Having problems from day one with brightness (complaint #[protected]. Talked to sony several times. The engineer asked me to restore the laptop to original state. Being engineer myself I told him that it won't solve the issue. But he insisted. It was an enormous amount of wastage of time as even after doing that the problem persists. I was told few days very senior...

I have summit my phone sony st23i on 30.09.2013 my ticket id is [protected], after that servece center says with in 2-3 days problem has been resolved because motherboad will be replace.After that on friday (04.10.2013) i have call to servece center, he said it will take 4 to 5 more days, call me on monday.than call to customer care (sr. excutive sandhiya) she said give me some time, i will update you on 05.10.2013(saturday) at 12 o clock...

Hii One of my colleague has purchased sony laptop and submitted many times at your center but not getting resolved pls find the detail below - Request you to resolve the matter asap as otherwise i will raise the issue in my own newspaper and other print and electronic media. Block no C/72 Gunatit nagar society Opp. Agriculture University Junagadh - 362001 Gujarat Phone no [protected] DATE 28th sep 2013 NAME/TITLE OF...

Hi I had bought sony music system 9 years back, I was facing problem with belt mechanism and the cassette was not working I gave it to service centre at jayanagar 7th block, it was not under warranty , it w as given on 24.09.2013, they charged Rs 10851 vide bill no J3/FY13-09/002159, but still the issue is the same, I am fac5 problem with the cassette wherein its closin7 properly, I never expected this kind of horrible service from...

Hi. Myself Apurva Petkar from Nashik. I bought a Sony Xperia U ST25i handset on 23rd March, 2013 from Impressions Shop, Shalimar, Nasik. Within 5 months it had a weird problem that it got switched off and then was just dead. It was not even charging. So I took it to Sony Service Center in Nasik located at Canada Corner. I was told not to let the handset completely discharge. This same problem I faced within next 15 days again. When I took...

This is to inform you that I purchased Sony vaio e series on 16 September2012 and for last 2 months it is in the service centre because the keyboard is dead ... It's a matter of inconvenience that for 2 months I am working without my laptop and everytime they say that they don't have stock of keyboard, there is no supply ...please help me out ....