Sony India Complaints & Reviews

I Ahmed Ansari bought a Sony vaio laptop 8 months ago after a months its dvd writer stopped working, camera & touchpad don''t work properly and even hingers got loose, so i logged a complaint on 25th of september 2013, complaint no. 15813998, product is in warranty period & Product name- SVE15126CNB, Serial no, [protected]. Engineer visited after 2 weeks from unique infoways situated at Nehru place but after that i didn't...

I had purchased sony xperia z white from vijay sales, Mahim on 13 october 2013. On 5 november 2013 my phones battery got completely drained and it got switched off, after a while i kept it for charging at approximately 10am in the morning but the phone did not boot, till 5pm in the evening it was kept for charging but still didn't turn on. So I went to vijay sales for complaining they inspite of telling me what was wrong with my phone...

this is a bravia that i bought 2 years back.. the model is it is now facing serious complaints... i don't know where the reliability of Sony products has been... personally i used to recoment sony to my friends as well my lap, phone, cam, home theater everything comes from sony... i need immediate help at any stances......

I bought a laptop from Delhi on 8 July 2013, the model number is SVF14212SNB, serial number is 0003744. The machine was found completely dead without any reason. I have submitted the machine to the Service Centre TECKNO PLAZA (Address: CD-96, Sector 1, Salt Lake, Kolkata 700064) on 25th October. The job reference number allocated for the same is J32070141. Till date, I do not have any update on the purchase of spare part which is required...

Dear sir This request is forwarding to you after the discussion with your thrissur office as per their advice. From abudhabi I purchaised a Sony Bravia LCDTV model no:KLV T550A last 3years ago.Now i'm setttled in India and found some grains on the screen and made an enquiry with sony agency and its panel should be changed.when enquired much more about this i came to know that this is a common problem with this particular sony...

I purchased one Sony LCD from an authorized dealer. I have been facing display issues with the LCD since last couple of months for which I got a complaint registered with the SONY customer care. A representative visited my place after this and without even opening my LCD he declared that the motherboard is faulty & it would fetch a cost of anything around 7K. I was not satisfied with the representative response so I asked them to provide...

My self sharib I had purchased a hand set of Sony Xperia z, after 15 days got problem that touch was not working.I have submitted this set 4 times in service center.The set got replaced and new problem has been observed that speaker phone is not working.I am being able to use the hand set from last one month.my phone no [protected]....

Dear Sir, Kindly refer below mail which I have forwarded to Sony Customer Care on 07/09/2013. But till today there is no positive reply from Sony. Mail starts - "I have purchased Sony Vaio Laptop from one of your authorized store named CHROMA, Pimpri, Pune on 22/11/2012. Till today this laptop has not completed near about 10 months and I have not used it much also. The thing is that, now its not working. Its display...

I had given my laptop to the Sony Authorised Service Center with the complain of LED Screen and USB port not working covered under warranty and the same was accepted by the technicians but later on they have called back and said that only the led screen work has been done and USB port work is chargeable since USB port is damaged. Where as when I gave them my Laptop for repair work 1 of my 3 USB ports was working perfectly and no damage issue...

Dear Sir, I have bought SONY M dual handset, model-C2004, IMEI-1 No.[protected] & IMEI-2- No[protected], on dated 08/10/2013 from M/s. City collection Nagpur. Next day i have found that the battery is discharging in 4 hours without any use of internet and handset is heating up badly during charging. I like to inform you that i am staying in Village - Tirora District Gondia, its 150 kms from Nagpur, even though i have sent...

ear Sony, I submitted my mobile phone Sony Xperia P LT 22i, which I purchased last year at Rs.25000 from Sony CENTER, to local service center at PATNA- ONUS SERVICES via JOB no.W[protected]. I had requested for 2 spare parts and repair of headphone jack and touchbuttons. I was given a maximum time- frame of 7 days(in the event that stock is not available locally, otherwise it was 2-3 days) IT HAS BEEN MORE THAN 12 DAYS AND STILL...

To: sanjay.[protected]@ap.sony.com Awaiting a reply to my calls and e-mails to repair the TV because of your poor service. Regards, Haroon Shaikh [protected][protected][protected][protected] From: [protected]@hotmail.com To: sonyindia.[protected]@ap.sony.com CC: [protected]@ap.sony.com Subject: RE: 'SonyIndia=[protected]' General Info - Haroon Date: Thu, 24 Oct 2013 15:03:49 +0000 ...

Hi I had purchased a Sony Xperia U handset and have been facing problems since the very first month of purchase. Details of my purchase are as follows :– Product- Sony Xperia U Black Pink GSM Handset Model Number – ST25i Date of Purchase- 10th November, 2012 Tax Invoice Number – VPM4/ 31633 Bought from- Magnet – the Electronix Mega Store Shop no. G-122, Prime Mall, Irla, Vile Parle (West) Mumbai – 400056 This...

With reference to the subject mentioned above I would like to inform you that, I had purchased a Sony Bravia LCD TV model No. KVL32S530A in 2009 from Malaysia which has an International Warranty. Further I regret to inform you the TV has a manufacturing defect and hence the screen has developed an uneven surface / wrinkled screen due to which the picture is unclear. Kindly do the needful. Hoping and awing for good service from you. Thanks...

As a repeat Sony customer, I bought SONY BRAVIA LED LCD TV (KDL 40-EX520) from Croma in August 2011 for Rs. 65, 000/-. Sometime in July 2013, I started to get RED vertical lines near the top edge of the screen. The lines are around an inch long starting from the top edge. Colour of the lines is red when actual screen is black in that area. When there is picture in the top edge area, I see different colours strip at the top one inch of the...

I have a Sony Vaio Laptop (Model: PCG-61A11W). I purchased this around 2 year back. I lost the Screw of my laptop automatically. 3-4 main back side screws. I went your authorised service centre MADONNA SYSTEM & SERVICE, Calicut, Kerala. But they are not having the screw. They are saying it will take one week to get the screw. I wondered that how your service centres not having the basic stuffs like a main screw of the laptop. And...

SONY INDIA HAS DECEIVED ME.I PURCHASED SONY 3D LED TV KDL W850 AND THEY HAVE NOT PROVIDED ME WITH THE FREE HEADPHONES WORTH RS 13000 AND ALSO THE 3D BUNDLE OFFER FOR WHICH I PAID EXTRA 10000 RS.INITIALLY THEY ASKED ME TO SEND THEM A INVOICE OF THE PURCHASED TV AND SAID THAT THEY WILL SEND THE OFFERED PRODUCTS AT MY DOOR STEP.NOW THEY ARE REFRAINING BY SAYING THAT THE DEALER FROM WHOM I PURCHASED THE TV SET IS NOT AUTHORIZED TO SELL THE TV.IF...

Dear Sir, We admire and value Sony products, but the value is lost when the service is not provided on time. We have brought 47 inch, W850A television on Sunday (27-Oct-2013) and today is Friday (01-Nov-2013) and still we don't have the person attending our house for free installation. We have purchased the TV in Secunderabad at Bajaj Electronics. Request you to kindly consider this complaint at a serious note and do the needful. Regards...

Sir, My brothe (Nagesh Hegde) purchased Sony Xperia Z ultra on 16.08.2013 from V Mobiles, Bangalore. Few days ago while riding, my mobile which was there in my pocket undergone pressure which made some broken line inside display. When I took that to Sony Center, Indiranagar they told that buy paying 24k I can get a new handset. But they didn't tell anything about service or the solution which can be done. For the mobile worth 44k,...

Hi, I have been a long time sony fan for most of my electronics and thus when they launched the new experia L i was quick to grab one. it worked well for a few months and then suddenly i found problem with touch and the charging port also the software of the device started to misbehave and hanging problem. i walked into the sony service centre and requested that my phone be repaired at gurgaon center sector 14. the engineer there was...