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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 288

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S
sujeeshlal
from Thiruvananthapuram, Kerala
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Panel Problem - EX300

I bought one 32" Sony LCD (EX300 ) 2 year back. At that time, while I was selecting SONY, In the showroom, different LCDs were available in range of 16,000 to 35,000. Since I don't want to compromise with quality, I selected the SONY, thought it have better quality and long life. It was working fine for 1 year. Gradually the picture quality was diminishing and the screen was covered by air bubbles. We called the Sony Service...
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T
T. Singh
from Mumbai, Maharashtra
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Cheated with a Sony watch

Vide Invoice no. XM/1314/06/12/94785, I was delivered a [protected][protected] Sony Smart watch in the last week May 2013. Subsequent to this I went to the srvice centre at Sector 34, Chandigarh since it was not working. I was told to book online. I was told that someone would collect the watch from me from the address where it was delivered- C/o Balbir Singh, 3071, Sector 40-D (First Floor), Chandigarh - 160036. However noone turned up to collect...
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K
krit1987
from Hyderabad, Telangana
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Sony vaio webcam is giving very bad picture quality.

Hi, I bought my laptop few months back.When i checked my webcam on video chat , i found that it was giving very blurry picture.Even win 8 webcam application also gives same bad quality image.I complained to sony many times but they did not provide proper solution and ended up saying ,your model no. with windows 8 has this problem. Even they asked me to install third party software also, i did but no improvement. Lot of times, they don't...
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Dear Sir, I had purchased Sony Xperia L on 10th June 2013 but in this I got many problems in last two months. 1.I couldn't save my photos in this phone 2.Phone memory showing only 6GB 3.LED flash of camera is not working For these problems I left my cellphone to the Genius Mobile Services (Sony service centre) Udaipur 3 Times and They rectified these problems but these problems occurring frequently and I had...
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V
Vinay Hiranandani
from New Delhi, Delhi
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defective phone(sony xperia z ultra) given

Hi Team, This is to inform you that I had bought sony xperia z ulltra a few days back.It was working extremely fine till the day I took it out from my pocket and found there were cracks on the screen.I am cent percent sure the cracks have occured due to some manufacturing defects in the phone. I have been to the customer care centre a few times and they told me that it cannot be replaced as the defect has occured due to some physiacal...
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P
pmgadgil
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display Panel problem in SONY LED TV "KDL 40EX520"

We purchased TV in Dec 2011 with one year Warranty from M/s. Vijay Sales, Pune. Now in Sept 2013, Display Panel of this TV is damaged as it shows Blue, Yellow color. We logged a complaint with SONY Customer service (Request #[protected]. The Engineer checked and confirmed that all other circuits are perfectly working, but the problem in Display Panel "MADE IN CHINA". He has taken necessary details like Invoice copy, Model number...
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neha1709
from Kathua, Jammu and Kashmir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

provide defective laptop

Address:Dehradun, Uttarakhand

I purchased Sony Vaio laptop last year. Since, that onwards i am facing a lot of problems with the same. I visited many times to Sony service centre for the rectification of my problems but they did not give their best.My laptop track pad was changed, Windows got formatted six times and now keyboard is creating problems. In last month service centre had ordered for keyboard,till now it is not reached to its destination. Sony's service...
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V
veena bsl
from Shimla, Himachal Pradesh
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dealer is not repairing laptop

Address:New Delhi, Delhi

SIR I HAD PURCHASED MY SONY VAIO FROM A DEALER AT BANGALORE. NOW i AM IN DELHI DOING MBA .mY LAPTOP STARTED CREATING SOME PROBLEM SO I WENT TO AUTHORISED DEALER IN DELHI ie CLUB ELECTRONICSE 25 SOUTH EXTENPART II MKT NEW DELHI110049 ON 1ST SEP2013. . SERIAL NO OF COMPLAINT IS 7017475. ITS WARRANTY WAS TO EXPIRE ON 3RD SEP. SO THEY PROMISED TO REPAIR AS SOON AS POSSIBLE AS IT WS IN WARRANTY PERIOD.BUT NOW THEY ARE HARRASING ME.EVERY TIME...
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J
jayanthkoti
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Sony service.

Dear sir, My new Sony Xperia Z Ultra costed Rs.45,000 purchased on 27th august,2013 has got its display damaged where I have given it for repair at an sony service center on 12th september 2013 Job No: W[protected] and ticket ID: [protected]. The service center says that they cannot repair my phone ,where as I need to pay Rs.23,000 more so that I would get a new Handset. Now when Sony cannot provide service for my phone.Why would...
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G
Gaurav Raj
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Warranty Issue with Sony Xperia Z

Please provide as mHello Team, I have already elaborate my problem but again you are saying the same, but here again I like to clear the picture there is no physical damage why company count it’s like a physical damage even there is not a single scratch on a phone it’s only a company fault where customers survive why company committing this is a water resistance phone . If something is there So it’s only a wrong commitment or the...
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T
Tejz Tejpal Singh
from Mumbai, Maharashtra
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FRAUDULENT , CHEATING IN SERVICE

Please proHi,

I am writing this email to express my grief and frustration regarding the support I have received from the Sony Service Centre (Dehra Doon). Just to let you know, ever since the time I purchased this Laptop (Model# SVE15113 enwin5) all I have had is Hastle, Difficulties, Troubles and Problems. This laptop started giving me troubles from the very first month. I purchased this laptop for Internet, Re-creation...
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M
musuhina
from Bengaluru, Karnataka
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poorest service

Address:Bangalore, Karnataka

Hi, I purchased a sony led 32" w670a from sony center infantry road bangalore. It has been 4 days now the installation guy has never turned up. Infact he calls me and gives useless excuses when i really got frustrated and told him nt to come he simply tells OK and hangs up the phone . Now I am totally against buying any sony products amf also I want to return back the tv and go for another brand...
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J
jambuja
from Itanagar, Goa
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Complaint about mobile problem

Address:Ahmedabad, Gujarat

I have bought sony xperia tipo dual 8 months ago. When I have started using earphones I had getting problems with its sound quality. Sometimes one earphone is playing and another one is not and most of the times its not detecting the earphones as songs are playing on outer speakers when earphones are plugged in. At Service center they are not responding properly. As i visited 3 times. I want solution....
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P
Parveen Ghanghas
from Pilani, Rajasthan
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Windows Startup problem

Address:Bhiwani, Haryana

When i press the start button of my laptop ( SVE15113EN) , the Windows logo takes 5- 10 minutes to appear , exactely above the "Starting Windows" . However , in normal laptop's , it takes hardly 30 seconds. I had taken it twice to Sony Service Centre ,but still the problem could'nt resolved ....
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Dr Puru Patil
from Surat, Gujarat
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All Xperia ZL phones have manufacturing defect

Address:Surat, Gujarat

I have purchased xperia ZL phone 2 months back. Only reason for purchasing it was its Infra Red Codes Learning Hardware with which it can be used as Universal Remote. (This feature is also available in HTC One but not in Galaxy S-4). Same day I tried this remote control programming and found that Learnt Infra Red Signals of another remote does not work. Only prelisted codes like in Galaxy-S4 work on this phone. Since then I mailed to Sony...
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A
aljogeorge
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD TV Air bubble like blister on KLV 32BX 300

I have been noticing numerous air bubble like blister that has formed on the LCD panel of my Sony Bravia EX300 32-inch TV. The TV is about 3 years old and these bubble like things started appearing on a corner of the screen and now it is spreaded across the screen. The picture on the screen appears hazy and cloudy, especially the darker part of the picture brings out the cloudiness more, and it covers all the parts of the screen. I have...
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M
moonu
from Salem, Tamil Nadu
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Very worst service center in salem

sir, I bought sony vaio laptop before six months in bangkok.I install original windows 7 os.Recently my os get corrupted.I went to sony laptop authorised service center in salem to reinstall it.But they didnt give me any response.I am a college student.I had warranty also.I also told to give money for reinstallation.But they didnt hear my words.I feel bad for getting sony vaio laptop.I went to normal service center and reinstall duplicate...
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J
jambuja
from Itanagar, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting solution for Sony Xperia Tipo Dual Mobile.

Address:Ahmedabad, Gujarat

Hello, I have bought sony xperia tipo dual 8 months ago. When I have started using earphones I had getting problems with its sound quality. I have visited Xperia care for 3 times and mailed to sonyindiacare for 5 times. First time when I visit they just update the software and did not hear for my earphone sound quality problem. Than I have mailed to Xperia care and visited for second time they just replaced it with another earphones. But...
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vineet diwakar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

logo of sony

i buy a sony xperia z mobile phone from jodhpur before 2 month.and before 10-15 days ago i removed my mobile screen guard from the front the screen.and see that the logo of the company(SONY) is removed with the screen guard.after that i call in customer care and they told me that this is cosmetic damage,liquid damage,and physical damage.and your mobile phone is out of warranty now.and the i mail in company email address they told me that...
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H
hmaru24
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Vaoi laptop issue

I bought a Sony Vaoi laptop (Model no SVT13113ENS IN5, Serial No. 7002451) in Aug 2012. Within 2 months, the laptop started crashing showing blue screen error. I called customer service and they told me to use ASSIST button to diagnose the problem. Since that was also not working, they sent over a technician to check. He just formatted the machine and gave it back. In March 2013, the laptop again started giving the same problems. Blue screen,...
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