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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 287

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S
sarathgs
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging port damaged

Address:Chennai, Tamil Nadu

Hi, I did make the mistake of buying sony xperia z 4 months ago .It did't have much issues for the first 2 months .After that one day the phone stopped charging completely .I was also not able to connect the phone to my laptop . So i went to the service center and asked what the problem was and they said that the charging port was damaged and the small chip which docks with the charger has actually come out .I was surprised as i never...
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arun.101k
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace the malfunctioned Sony Xperia M or Refund The Money.

Address:Ranchi, Jharkhand

I bought a Xperia M set in Ranchi from a dealer 'Yashvi International', on 7th September 2013. Not even a month have passed and the phone has become crap. The phone doesn't even gets on properly, its always in safe mode. Its a sudden thing which crept in while using it I don't know how. I took it to the service center on 1st October & they are telling me that they will have to replace the mother board & they...
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Rahul Balaji
from Chennai, Tamil Nadu
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Replacement Of Defective Product (BRAVIA TV)

Address:Chennai, Tamil Nadu

HI I'm Balaji, I bought a SONY - BRAVIA(KDL32W670A) on 31/8/2013, but within a period of 1 Month (25/9/2013) "PANEL PROBLEM" has been detected by your service person . My complain No is[protected]. As this being a Manufacturing Defect. I kindly request you to replace me a NEW LED TV. Awaiting your quick response on this. Regards Balaji...
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aarti.re
from Mumbai, Maharashtra
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Replacement of mobile phone

To, Consumer Forum, Mumbai Subject : Replacement of mobile phone Dear Sir/Madam, I am a resident of Mumbai. On 22nd March, 2013 I bought a Sony Xperia Ion with the IMEI number [protected] and the SI number[protected] from Jyot Electronics, Suman Nagar, Chembur, Mumbai for Rs. 30, 000. The company gave a 1 year warranty and any issues within 14 days of purchase there will be replacement. I was said that this is the best model in...
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Avinash Ravi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM IN MY SCREEN OF MY LED 3D TV regarding

Address:Chennai, Tamil Nadu

Respected sir/Madam, I brought a new Sony LED 3D tv from Bahrain and Imported it to India one and half year ago. Within two months of purchase, I got a serious problem that there is no picture in the screen, only sound is audible. It was repaired by an authorised Sony service center in Chennai. After eight months, the screen is started flickering.Now the top four row of the pixels are turned white. The motions in the screen are moving...
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Dhananjoy Karmakar
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY VAIO LAPTOP - DEFECTIVE PRODUCT - REPLACEMENT

Address:Kolkata, West Bengal

I had purchased a Sony Vaio laptop (SVE 15113ENB, Sr. No. S[protected]R) through a dealer, Vision Comtech, on November 20, 2011. I had been using the said laptop with utmost care and as per the user manual but started to face problem for the last 5-7 days. Accordingly, my laptop was sent to your Hazra, Kolkata, service centre through Vision Comptech. I was reported by Vision Comtech that your officials at the said service centre has...
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H
hemant jaat
from Delhi, Delhi
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urgent action

Address:New Delhi, Delhi

i have purchased sony laptop from sony centre ambience mall before few months back now suddenly the laptop left working, the sony centre took the laptop undr their custody this is the 15th day they have not replied back. three commitments given by the staff but nothing happened the service is pthatic please take a quick action on that hemant rana [protected]...
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sunilkpatro
from Delhi, Delhi
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LED Panel failure

Dear Mrs.Soma Bose You are asking to continue our patronage claiming your product world class and electronic products undergo strong quality tests to give user long product life. I have used this TV set less than 6 months being this is a show piece in our drawing room. So why are you now not standing by your product quality and check the premature failure of the LED panel ? I sincerely hope you will take necessary step from your...
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vishal9029120629
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEGATIVE RESPONSE FROM SONY CUSTOMER CARE AND SERVICE CENTER

Address:Thane, Maharashtra

I had purchase sony laptop on 28 september, 2012 SO I Want to extend the laptop warranty so i visited thane ghodbunder sony center they said this facility are nt available with them so they gave me a alternate add of sony sales Bell computers at ram maruti road contact no [protected] there your manager is not in town the the person in his place is not ready to process my request then they gave me vashi add at anand sagar sector 17...
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A
antarainusa
from Kolkata, West Bengal
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Tv Issue

Address:Kolkata, West Bengal

Dear Sir/Madam

I had purchased a Sony LCD Projection Tv (model no 55E200A...serial no 6200104) on 16th of June 2007...the tv had been working fine but off late a green tint started coming on the picture...hence i contacted the sony authorised servive centre at lake town..they asked me to get the tv to their centre which i did and after few days they told me that nothing can be done with this tv as the parts is not available...they...
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Anand Bhargava
from New Delhi, Delhi
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Did not get the 500 mAh charger with Xperia Z Ultra

(Please refer the previous mail attached below for further details. Original bills are also attached.) "Sony It's unfair" # Bought XZ Ultra and within a week you've started giving 5000 mAh charger :smileysad:. I work as a manager for a Product based company and we do have exceptions for such scenarios. Moreover, for my Sony Alpha-57 purchase last year Sony gave me an exception to provide the 50mm lens despite such date...
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Dear Sir, I had purchased Sony Xperia L
on 10th June 2013 but in this I got many
problems in last two months. 1.I couldn't
save my photos in this phone 2.Phone
memory showing only 6GB 3.LED flash of
camera is not working For these problems I
left my cellphone to the Genius Mobile
Services (Sony service centre) Udaipur 3
Times and They rectified these problems but
these problems...
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sushila palwe
from Pune, Maharashtra
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Motherboard Crashed

Address:Pune, Maharashtra

I bought laptop just before 5 Months and facing problems like : Laptop is slow, abnormal termination,poor sound quality. One time laptop got hanged and display totally went blank, I submitted laptop at service center and they said laptop's motherboard is crashed.We paid comparatively high price for laptop as brand name is "SONY". With the new laptop this should not be happen. This is totally disappointing and some action need...
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Joshi Ram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding service

I brought sony ear phones and its model no is MDR-EX100LP .It's not working. So I called sony service center vijayawada and they asked me to submit that product at their service center. Unfortunately when I went to submit the sony service center was closed due to strikes.This happened a day back. I then went to my nearest sony service center rajahmundry ans they were saying that warrenty period has been expired on[protected] and this...
+1 photos
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S
schauhan1982
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LED panel problem

Address:Gurgaon, Haryana

Same issue i have, we purchased the same product from Chroma in Feb 2011, and now as its above 1 year warranty is not there. But for such products and for sony this should be taken care as no one expects Sony products to behave like this and that is why we paid more costs to sony compared to similar products in market. me Email : [protected]@gmail.com...
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rajani786
from Gurgaon, Haryana
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wrong commitment

Address:Agra, Uttar Pradesh

Sir/Madam

Name : Imran Rajani

Product : ST18i

Service Centre Work Order No. : W[protected]

Date Registered Complaint : 22/8/2013

Above r my details

On 22 august i have given my mobile to service centre...In my phn fault is bluetooth/wifi not working....your service centre executive (sumit kumar) said that come aftr 1 weak ur phn will ready.....and i...
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sunilkpatro
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premature failure of LED Panel

To, Mr. Kenichiro Hibi, Managing Director, Sony India Pvt. Ltd. A-31, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi – 110 044. Sub: 32” Sony LED TV panel problem. Dear Sir, I had purchased this LED TV in March -2011 a second TV for our Drawing room from Utkal supply agency,Keonjhar,Orissa (LED TV Model No: KDL– 32EX420 IN5 ,Sr. no. - 2422572on dated: 31/03/201vide bill No: 3332. The said TV was being...
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thiruneelagandan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SONY VAIO LAPTOP - WORST PRODUCT, INFERIOR PARTS QUALITY, BAD SERVICE

I have purchased Sony VIO laptop (VPCEH26EN), two years back, after 1 year I got yellow line in the LCD display so have replaced the LCD display in Velachery Sony service Center. But after 1 year completed (which is after the LCD display replaced) again the same yellow line got it in the same where I got before. I have worried about the sony product in buying in feature. It is very worst product in the market. MY Laptop Mode: VPCEH26EN...
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mankawal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony VAIO f15215 laptop complaint

I purchased a sony vaio laptop F series model 15215 touch, but in the very first week, one of its usb port was not working. Initially I thought that it is simply a problem o[censored]sb port which can be repaired or changed from the authorised service centre of sony at dehradun. But when I went to the service centre after approx 20-25 days, they inspected my laptop and told me that its mother board will have to be replaced. I was shocked to hear...
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tinaadas73
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TELEVISION NOT WORKING AND NO ONE IS ATTENDING TO THE COMPLAINT AFTER FOLLOW UPS

Address:Valsad, Gujarat

We had purchased a Sony Bravia 40BX420 from Mustafa Singapore on 28Nov2011..From July 2013, the TV started giving trouble and not working properly..On starting , it shows green colour and then turns black and starts with dull resolution and green colour shade..After sometime picture remain green and reduces in size.. Since Valsad doesn't have a service centre , we approached Shri Sai Service in Vapi and they are saying some PANEL attached...
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