Sony India Complaints & Reviews

Sir, My sony x peria z ultra mobile has a display problem and i communicated with sony service centre, as per instruction i went to indiranagar Sony service center(cheating center) 4th time as the concerned person Mr. Ramesh called. As I told in the first visit without checking the phone they told that phone will be replaced by paying 24k. after complaining to you people they called us and in that 2nd visit they took the phone inside,...

I have purchased sony laptop from vijay sales panvel on 16.11.2013 but this laptop is not good condition is is faulty i don't believe because the brand name of the sony. when i run with the product within 7 days, vijay sales persons are refused me and told me to go service center ... Kindly replace the same as early as possible...

i bought a Sony xperia sp form Singapore, i am residing at India . when i tried to update it by the Sony pc companion by the steps it indicated the mobile got to dead condition. This happened with in 5 days i bought.. i even did not save my full contacts in the mobile. Then urgently i called to the customer service, i fool attended my call, If a person listens to the record of the call i made, the you will know about the Sony company worst...

Hi, This is mukesh kumar currently residing in karnataka. I have ordered xperia ZL(red) mobile handset from Sony using Diwali discount offer approximately 1 month before. Usually its get delivered in atmost 5 days. So i ordered considering this fact. But as the days passed, there is no information coming from sony about the product. Sometimes they say go to sony farehouse or call ware house or sometimes they say there is no stock. There...

Purchased SONY vaio laptop on 7th September 2013 from authorised sony dealer i.e. Unque infoways Pvt Ltd. G-2, Goverdhan House 53, 54, nehru place New Delhi Product details : Model Name : SVF15212SNW IN5 SERIAL NO. : S[protected]Y color: white Along with Kingston Laptop Ram 4GB DDR3 1600MHZ email filed to sony india with regard to the same complaint Complaint with reference to Rajat Sharma, registered no. [protected] and [protected] It’s...

Respected Sir Sir I bought SONY Led TV Model KDL 46 HX 925 (Advanced & Ellite TV ) worth Rs 1, 56, 000/ on 17/10/2011 by authorised dealer SHYAM ENTERPRICES SECTOR 1 BHILAI - CHATTISHGARH There is horizontal lines appearing in display panel for which I have contacted SONY Online care with the complaint No.[protected] Nov/13),[protected]Nov/13),[protected]Nov/13) Engineer of Service Center BHILAI have examined my TV, as per them...

Sir, Being a regular customer of sony we used to trust your brand's products. Kindly Pay Attention to my issue with Laptop. I am owing a Sony Vaio with model number SVE14A15FNH and Serial Number 939. It was bought on[protected] and Since then i have not seen even a single day without problem. I have a 2 year extended warranty with this laptop and there are few major issues that are mentioned below 1. Screen Distortion:- Screen...

I purchased Sony Vaio Ultrabook SVD11213/B SNO 000552 vide invoice No: MES/GIP/12-13/8822 on 31/03/2013 with extended warranty & had to be given for repairs because it stopped working on 14/10/2013 at Jaypee Electronics Sector-2 Noida vide Job No: J31954030. Since that I visited the service center 3 times & evert time I was told that the machine is with HO & will come 3-4 days. However I contacted 3 time to customer care &...

Hello sir/madamI have purchased TV model no Sony LCD/LED 61cm KLV-24R402A from Chroma retail on 20/10/2013Then I have registered the call log for installation & demo 5-6 times but until did not get installed.For your ref. request id s are as 16630118, 16485359, 16441216, 16630118, 16708938.Even i have send a complain mail ref id 16659204 dated on 14.11.2014, but did not get any responce from yourside.Instead of this I have also...

1 year and 11 months back, i was so proud to own a Sony LED 40" by paying a hefty 60k. Today, i regret why i bought a Sony product. The TV is not even 2 years old, but 80% of the screen is filled with green and pink lines. The service provider told to change the whole panel and might cost around 8k to 10+k. Is that seriously what Sony can offer? Selling TV that are very expensive, by promising that the TV will work without any issues...

I purchased Sony LED TV 40 inches model KLV 40EX 430 from E-MAX Dubai UAE on Invoice No CCINV /[protected] dated 27th April 2013 arrived India on 5th May 2013. Suddenly on 13th Oct.2013 the screen become black, immediately complaint was lodged to call centre of Sony. On 13 Oct13 first complaint launched and allotted the authorized service center J.P Electronics in Vaishali GZB. Complaint no: 16061217 15 Oct engineer visited and...

Dear Sir/Ma'am, I want to lodge a complaint against Sony. I purchased a DVD + 5.1 Home Theater System From Sony Company before 1.5 Years. M.R.P. - 8960/- After 1.5 Years system is not working properly and I sent it to Authorized Service Station of Sony. Service Station charged me 9650/- for maintenance and repairing. So, I asked for explanation how's that possible Service Charges are greater than M.R.P. But...

I BOUGHT THE SONY X PERIA Z1 ON 4TH NOV.2013 FROM SPICE SHOWROOM IN CONNAUGHT PLACE OPP. PLAZA CINEMA HALL. THE SALES MAN WHO SOLD ME THE PHONE WAS MR.RAZA FROM SONY. HE ASSURED US TO PROVIDE MANY FREE GIFTS ALONG WITH THE PHONE. BUT TILL DATE I AM NOT EVEN PROVIDED THE SCREEN GUARD. WHENEVER I CALL IN THE SHOWROOM, I AM TOLD THAT RAZA IS OUT OF STATION, WHENEVER HE WILL COME COME HE WILL PROVIDE U THE SCREEN GUARD. AND WHEN HE WAS AVAILABLE...

Dear Sir/Madam, I raised a ticket (Tct No. [protected]) on 26th Oct, 2013 for Sony Experia U Mobile. I want to bring few concerns which really frustrates me in getting service from Sony Experia Customer Service Team as well as Customer Care Team. 1. Service team member has put physical condition of mobile as damaged. Immediately I replied him back where did you find damage in my mobile, even though there is not a single mark on...

Hi, I am a loyal customer of Sony products since long time. Me and the organization that I work for (SERP, Hyderabad), regularly does purchases from sony vendors for official purposes. I didn’t have any bad experience from your company and your customer service for all these years. So I consider my recent ” not so good” experience with your customer service center as an aberration. I own a Sony Vaio Laptop (Model Number :VPCEG3AEN/BIN5...

Team Sony The service provided by Sony is highly dissatisfying. I own a Sony XPERIA Tipo Dual ST21i2 and it is showing repeated problem of restarting. I had bought the phone in June 2013 and in July the phone was giving problem of restarting to an extent that the frequency was 6-8 times in an hour. I submitted the phone at Koramangala, Bangalore service centre 4 times. I have written to you for the same reason before. I got a new motherboard...

Hello Team I would like to raise a complaint against Sony authorized mobile service center Accel Frontline Services Ltd and Company itself. I bought Xperia J last year December and I have been facing an issue with auto restart and touch screen hang after 5 months from the purchase of phone. Had gone to service center thrice for repair and formatted the phone several times but the problem is still persisting. I assume to have this as a manufacturing...

This is to inform you that I have purchased my Sony Xperia C from kohinoor televideo, Mumbai on 2nd of November and after 2 hours it was not supporting the SD card .As the service centre was closed on 3rd, 4th and 5th November due to Diwali.I went to service centre on 6th November and gave my mobile for replacement. earlier they tried to fix the issue but later they told it will go for replacement.

now when I started following...

Hi, I'm a resident of Mumbai.I had Purchased a Sony Xperia Z handset from authorized SONY Dealer (MAGIC ELECTRONICS, MUMBAI-400080)in the Month of September this year.The Box bears three stickers:- 1.Free Premium Case worth 1990/- 2.Vodafone 3G Unlimited data free for 2 months(beared expiry date). 3. Free Headphone worth 1490/-. I received the free premium case.The Vodafone offer beared an expiry date, so dint avail the offer as it...

Dear sir,

I participated in official competition of Sony called THROUGH THE LENS conducted through official SONY MOBILE IN Facebook page.The page declared me as a winner of the competition yesterday i.e. 09-11-13. From yesterday i haven't received any email or telephonic confirmation on how to claim my prize nor i have been informed about to whom should I Contact. I tried reaching them through Facebook page and through...