Sony India Complaints & Reviews

my name is P.PREM KUMAR from Hyderabad. i bought a new SONY XPERIA Z BLACK[protected] in RELIANCE DIGITAL in kottapet, hyderabad, i got a problem with handset on[protected], and immediately i went to J.S MOBILE SERVICE CENTER which is an authorized by Sony. after 4 day i got a mobile but it is not fair, and i return back service center. on that same day i met with reliance digital manager, from there i got one phone number his name is...

Sir, I purchased a Sony kdl-42w670a from Navrang Laxmi Nagar, Delhi on 24.10.2013. it was installed by your company men at 5.00 pm on 26.10.2013. I noticed a spot on the screen. Yes a noticed a spot on the screen. How Sony is selling a defective piece without doing the QC. I am very disappointed and felling cheated. It was difficult to understand that how Sony selling through authorized dealer a defective piece. Please provide...

I have brought the SONY VIAO laptop on 15th Aug with great hope. overall performance was average but still there was low battery backup and low screen display quality. Just after one and half month later the screen went crack it shows like the broken glass without doing nothing. We just watched moview and closed laptop and opened after a half an hour and swithced on laptop then it has seen that the LCD screen went cracked looking like the...

i have purchased my xperia z1 on 22 october from then only its heating too much while using WiFi and while making call.Its screen also goes black at the second day but came back. I contacted SONY CENTER -BHOPAL(MANSAROVAR COMPLEX) and told about it.They updated it and said to use it for one day but same problem occurred after one day and i contacted them after one day they do not took the problem seriously and said its a common problem...

SIR,
I am a great member of your Sony family for the last 2002 years.I request you to visit my residence once to prove this point.I don’t use any other brand than the spell bounding term SONY.I use Sony tv, handycam, home theatere, digital camera for a long time but all these products are trouble free. i always prefer to buy Sony products as compare to other companies. But it was my ill fate that inspired by these performances.br...

dear sir I was a great fan of sony...I bought one smart phone xperia neo L in d previous year..in one year I went the sony customer care centre. altlast 6 times for different problems...and nw also my phone is not working properly..so kindly change my phone ; otherwise plz give back to the money...i took the phone with the yearnings of the whole year so plz do necessary action... Lucknow libin sebastian ....

Sir/Mam
i was purchase one cyber shoot camera before 20 days but hanging problem is creating in my camera.when i go to service centre near my place (sigma marketing 178 master Tara Singh nagar jalandhar contact no 2239925)there no anybody help me every body (service man) using Facebook in office and talking each other.what is this please take stict.other wise i will complain in consumer court.Anurag Priyadarshi my contact no [protected]....

My complaint is against Sony india regarding a faulty mother board of my 40ex400 LCD unit.My unit has been in trouble since 3-4 months after we purchased it.In December-12 the mother board of our unit was replaced by a new motherboard by Metal-tech malad-Mumbai who is an authorised service center of Sony.At the time of replacement was assured that there won't be any problem for another 4-5 years, but since September-13 the same problem...

Hi, After a lot of research and enquiries I purchased my first Sony laptop. The laptop had a very peculiar problem. The row of keys next to the capslk function stopped working immediately after I bought the laptop. I complained and gave the laptop at the service centre and they took a lot of time even answering or addressing the complaint. I then approached the dealer who had sold me the laptop and he replaced it after quite some time....

We purchased a Sony Vaio Laptop (SN115EN) last July (2012) paying Rs 38, 000/- We are facing keyboard problem within 13 months of the purchase On visiting the service center we have been informed that the same needs to be replaced & the replacement cost informed to us is an exorbitant Rs 6, 000 !!! The problem has been reported to the Sony service mail id sonyindia.[protected]@ap.sony.com via complaint no [protected] since 2 months...

JOB NUMBER - J31457821 COMPLAINT Nos[protected],[protected]. I bought SONY VAIO laptop – VAIO SVE14133 Sr no 0003115 on 3rd August 2013. While using it only for the first time there was a problem with my screen(LED). First of all my complaint was not actioned for 7 days and after repeated calls to customer care - On 13 August, I was promised by the local repair centre(Unique Quality Experts) that the laptop would be replaced free...

I HAVE PURCHASE XPERIA ION (LT28H) 6MONTHS BACK AND WITHIN 6MONTHS I AM FACING ENORMOUS PROBLEMS IN MY CELL AND EVEN SONY SERVICE CENTER IS NOT REPAIRING MY CELL PROPERLY. I AM NOT AT ALL SATISFIED WITH THE PRODUCT NOR WITH THE SERVICE. MY CELL IS REPAIRED THRICE IN SERVICE CENTER BUT STILL SAME PROBLEM I AM FACING. I HAVE ALL 3 REPAIR JOB SHEETS WITH ME.IF WITHIN MY WARRANTY REMAING OF 6MONTHS, IF MY CELL IS NOT REPLACED THEN SURELY I AM...

I am appalled with the service I have received from Sony over the last 2-3 weeks. I am without a handset since Oct 12th & completely stranded as i relied a lot on my Xperia Z smart phone. Would like to share the sequence of events: 12th Oct: I visited the Vashi authorised Sony service centre to report a problem with my handset (Had to drive 25 Kms to get there). Tiny black spots were appearing on the photos I took....

I have purchased Sony DVD Player DVP-SR370/B on dated 14/09/13 from Sony Center, 126, NEELGIRI COMPLEX, Indira Nagar, Lucknow (U.P.) Ph:[protected], 4010083. The demonstration was made on Sony TV at Sony Center. On connection with my LG TV at home, the remote of DVD Player is not pairing with LG TV/ Remote of the Sony DVD is not properly functioning like demonstration at Sony Center and some features like volume control on DVD Player remote...

Hi Sony's servicemen had come today and have asked for the repair again or a new mother-board!!! Why do I have to pay every year for such an expensive product?? Please have some mercy on your customers who buy a product of 70, 000 and have to suffer like this. Being a proclaimed brand like SONY, the products are so feeble and get damaged every year?? Despite the fact that the product is 2 years old 'only', THIS IS...

hi sir I had purchased Sony Xperia L on 10th June 2013 but this is a deflected set I had complaint on this foram once before so SONY has replaced my cellphone but they give me again a deflected set in this phone I am facing the same problem which is camera LED flesh not working I had already complained that sony has provided me a deflected set but when I complained in this foram they call back me and replace my phone but his set also...

I have purchased Sony Xperia Z from company showroom with proper bill. No one has come from company to explain any function/ demonstration of the phone. Sony company says the phone is water proof and scratch proof. I kept my phone in my pocket and suddenly when I saw it has got hair tear on the screen. The glass is teared from the side which is not even visible. The sides of phone are yet finished, it is proof that phone doesn't...

I purchased a vaio e-series laptop last year in the month of june and it is the worst product I have purchased till date. The attractive outward appearance of the laptop convinced me and I bought it and within a month of the purchase the screen cracked internally. I didn't even drop the laptop. It merely hit the table which resulted in the screen cracking internally. I took it to the sony showroom and sony doesn't cover physical...

DEAR SIR, I HAVE BOUGHT A SONY TV MODEL NO KLV32R422A FROM KUMAR & CO, SHIVAJI RD, RAMGARH CANTT, FOR RS 31900/- . ON THE TIME OF PURCHASING THE DEALER SHOWN THE TV OF THE ABOVE SAID MODEL THAT THIS LED ONE BUT THE TIME OF SUPPLY THE TV IS LCD ONE. PLEASE TAKE ACTION IMMEDIATELY AND MY TV IS REPLACED ONE LED WITH THE SAME MODEL AND FEATURE. ANTARA SAHU MOB NO [protected]...

Dear Sirs, I am NIlesh Bakhda (+91-[protected]/+91-[protected]) from Mumbai, I am writing you in extreme grief and after fed-up of awaiting proper and positive reply from you service team in Mumbai. And also with a hope that I will get proper solution from your end. I have bought Sony led Bravia model no.KDL-40EX520 which I have purchased from Jumbo Electronics Dubai on 27/01/2012 serial no.2061750. As Sony is the leading well-known...