Sony India Complaints & Reviews

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i am using Xperia S Lt26i from last 10 months and in between 3 to 4 times i gave my phone to service center, 2 times i gave my phone because at that time mic was not malfunctioning then they replace and now its front and back both the speakers are not working, i dont know its the problem from hardware side or software side or its a manufacturing defect, most of the times i was outside of india when...

Hello,

I want to bring to your notice that i purchased Sony Xperia Tipo from Croma Store, Connaught Place on 29th March 2013. After few days the handset started giving echo sound issues moreover the back battery cover is getting loosened up day by day giving a crack sound when the on-off or volume rocker keys are pressed. I personally visited sony outlet and was surprised to see many people with similar complaints. And to be...

TO
SONY INDIA,
I PURCHASED SONY LCD KLV MODEL 32CX350 ON DATED 23/05/2013 FROM BHAGALPUR - KALINGA SALES . MY LCD TV WAS TO BE INSTALLED AT SAHARSA , FULL ADDRESS PROVIDED TO DEALER .
THE DEALER TELEPHONED CUSTOMER CARE SONY TO INSTALL LCD NEXT DAY .
EVEN I TELEPHONED CUSTOMER CARE ON 25/05/2013, 27/05/2013/ 30/05/2013 ..... WITH NO POSITIVE RESPONSE ... ONLY SAYING...

I purchased Sony Bravia KLV 32BX300 on 4/9/2010. Just after a year, it got a "line on the screen" and gave it for service on 10/12/2011. Initially the Sony Service Centre executives refused to replace the panel under warranty however after an argument they replaced the panel by charging a service charge of Rupees 700. I came to know from the service centre that the issue is seen with almost all the TVs of this particular model....

Hello Sony Team,

I purchased my sony xperia P on November26th-2012 from Bajaj Electronics, Hyderabad.From the begining it has the mic problem,Battery problem and it hangs many times.For three times in last 45 days I gave my moblie in Sony center at ameerpet in hyderabd. But there is use with it.Still iam facing same issues.Its irritating me alot.I want Replacement of this or money back.

Thanks in advance
Nareshbr...

Dear Sir,
This is susheel chaudhary working with a reputed national media group.
I purchased Sony Xperia J series on 11 April 2013 costing Rs 14,500 for the first time, but due to the phone heating problem and network problem, I applied for the exchange of phone on 17 April 2013 at its authorized service center in noida. I got a new phone on 22 April 2013 and during the testing of cell phone at the service centre premises...

I purchased a Sony Xperia E mobile on April 17th 2013.The display is gone in a month.When went to the SonnetCare Sony Service Center,Indiranagar Bangalore they said there is an internal damage, and nothing can be done.But my mobile has no scratches and still is brand new.I wrote to [protected]@ap.sony.com explaining the problem, but there is no response from them.
Please help me to solve my problem....

Dear sir i have purchased sony xperia s phone from bhatiya and still in warranty but phone is not working properly so i went to service center they everytime told me that there is this problem come after 2 day or 4 days after using it or say that left your phone here we will check it out after 2 day they returned in same situation and said that it got repair at the same time my phone showing errorr msg i show that msg to the person of service...

Respected sir
I am having a sony cybershot digital cam,14 mp 5 x zoom cubershot. i was using it very nicely, n its a wonderful cam too,
Due to its easy ness i m using it everywhere i d taken pics in hongkong singapore malaysia srilanka thailand mairitius sydney shanghai . Its a class cam.
S im used to it , i already ve DSLR canon but its hard to take pics on move n its not handy,

Last week i kept it open...

Hi ,

sony xperia z hag and shut down not working
sony xperia z poor performance.
i buy new sony xperia z mobile last month.
http://www.sonymobile.com/global-en/products/phones/xperia-z/
i observe that is hanging some time but i ignore that but to day it hang for long time and shut down .
now its not going to start .i cost me 37000/- rupees nut is "zero " 0 now.
i go to service...

I am facing issue with my xperia j camera from last so many days as the pictures are not coming clear in night, i have submitted my mobile to the service centre with ticket id : [protected], after three days they called me and said plz collect your phone as it is working fine now, i asked them to check again by taking snapshot in dark but they said it is ok. I have collected my mobile and the problem is still same, now they again want me...

I have purchase a Mobile form sony center Sony Xperia J on 30-April-2013. After few days display problem in my phone. m visit to sony service centre he says your phone is physical damage your phone is push. i say how can it is possible bcz no scratch on my mobile. he is no listen my problem. he says 6000/- pay than we will repair ur phone. But sir my phone is in warranty. It is company fault but he is not agree. No one listen my problem sir...

Sir A sony xperia Ion lt 28i is sent to your service station in nagpur under warranty for change of mother board of my mobile phone sony xperia ion 10 days have already passed but no satisfactory answer from service station what to do pls help
sanjeev wadhwa,
job no W[protected]...

Purchased in March 2011. Picture Panel damaged on 13.05.2013 just after two years and two months from the date of purchase. Purchased from Mustafa, Singapore. Is it designed to last only two years plus some days ? The replacement cost is as high as Indian Currency Rs.15500/- which is half the price of a new TV of the same configuration as per present market price.

Appeal to mighty Sony Multinational :- Please reduce the replacement...

Your brand is just cheating with us.I bought sony experia neo l on 14.05.13 and in just the day after, the phone started irritating in many ways.
Sometimes while opening camera,the phone get blank, sensors stucks while playing,silent mode is not working properly,automatically getting locked....

I am recently parched sony bravia 40"3D led smart tv totally very good but I could not strike to use Internets connection connectivity . last time your agents also don't not that procedure .pleas send your proficiency technicians and please sallow my problem
my address
m.ramakrishna
m.p.west(tamaspeta)
2nd street
nellimarla
vzm dist
pin 535217
phone no [protected],[protected],[protected]...

Hi,
I purchased a LCD TV on 16 May 2010. After approx. 2 years and 6 months, the LCD screen is deformed. There is no physical damage to the TV nor there is any issues with the TV in handling.

Simply the TV was running and it generated so much heat in the LCD that the LCD got deformed (picture is still comming)

I called the service centre and they said I have to pay for the screen as it is out of warrenty...

SONY HAS STARTED FRAUD BUSINEES IN KOLKATA.
VERY POOR OR VOGUS CUSTOMER SERVICE OF “SONY”
The brand “SONY” sold a fault music system (with a discount of 25 % OFF), refuse to replace the system when the problem was found within two weeks after informing several times to customer care, The engineers of SONY intentionally did not find the problem, when user also gave them a video copy of the problem which is belong to that...

Bought Sony Xperia J in January, Soon it started giving problems

Phone Hangs, icons dont respond, one has to switch off and then on to even unlock the phone.

The type screen does not respond well, peripheral texts dont even register.

Took it to the repair shopp, they say Touchscreen is not ok, will replace it. Now they say that the motherboard needs to be replaced.

While I was there...

Respected Sir,
I had purchased Experia Miro Handset from New Universal Office System,Greater Noida; dated : 22.02.2013. But the issue is while calling or call receiving, phone gets switch off. I took it to shop, where i purchased and discussed this matter. They told me to take it to Authorised Sony service center, registered with NRI Electronics, Greater Noida; phone no:[protected] on 30.04.2013. They told...