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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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1800 103 7799
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
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600034

Sony India reviews & complaints page 29

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S
Sajin27
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Delay in receiving replacement

My brand new a6100 had its shutter stuck 6 days after using it.My sales guy assured it will get replaced...and i believe he has done his part well.but its been 43 days now and im still waiting.The sony official keeps giving excuses that are just not acceptable anymore.they said the replacement has been approved around 20 days back, but it still hasnt reached me😠...
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Brad Khosla
Jun 14, 2021
This thread was updated on Jun 14, 2021
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Sony liv app

Address:Panchkula
Website:Sony Liv

Hi, I need immediate help in cancelling my subscription from Sony liv app, i have tried their customer service number but it keeps taking me in a loop, I went on their site as well but there is no provision except you send a mail and they never reply. I wanted to try the subscription for one month but they are charging me for continued sbcription without my consent. Despite various attempts there is no way. I tweeted about it and the person...
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A
asishap09
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Subscription

I have paid money for the 6 months of subscription for Sony Liv.Money is deducted from my account but still didn't got any subscription...
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A
Arora_anjali
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Sony LED TV

Address:Gurgaon

I’m reaching out to you in utter desperation.
My parents who are over 75 yrs old and live in Gurgaon, India bought a Sony Tv SONY LED 32KLV32R202G in March, 2020 and since then they have already had a service technician come 4 times since May and try to resolve a loud-bang sound problem that abruptly comes. The Problem still remains.
May I request you to step in and get it replaced under warranty.
Repair visits are...
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A
alanmon M V
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Complaint about my sony music system

I have given my sony music system in the authorised service centre at thiruvalla pathanamthitta kerala due to switch complaint ( automatic song switching). They mentioned that the switch was stuck, and they retified it so i paid 2000+ as per their bill. After three days a new complaint protect eo1 complaint arose, i took it back again to sc, so they find complaint in the mother-board & advice me to change the same for more than 10000+. I...
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Bimalendu Dey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing spare parts

My Sony bravia tv was purchased on 27 Apr 2016. On 17.09.20, I lodged a service request for display problem. On 21.09.20, representative attended my service request 61904930 and advise replacement of tv panel. Rs.6000/- was given as advance. Few days after that they told verbally and on 05.10.20 through e mail that they will not service the request and offered to purchase new set in discounted price. I informed them to improve their offer...
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K
Kunj Bihari dubey
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LCD TV not getting Started

Address:Jr-493 Hindalco Colony Renukoot Sonebhadra U.P. pincode- 231217, Mob no-7275568710

My request ID is 62065060. TV model No- KLV-40R472A, Sr.No-4109896. My TV is not getting Started since last two months. I compliant to Costumer care and got Request id No[protected]. Service Engineer near my place (Renukoot Sonebhadra U.P.) is unable to repair. So please depute other Service Engineer for rectifying the issue.

Regards
Ashutosh Srivastava
Jr-493 Hindalco Colony Renukoot
Sonebhadra Pin code-231217...
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Address:704/Mahaveer river valley Gandhare road Kalyan West thane 421301

I had placed a panel replacement at Sony Bravia care.
They came and took my 55 inch Sony Bravia led tv for a month and charged me 27500 for panel replacement.
After a months time my tv has started giving restarts problem. This problem never existed. I only started after my panel got replaced. I have a strong feeling that something is either removed or damaged during the replacement.
I have been try to contact Sony care...
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D
Deepnarayan Dwivedi
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please cancel of my order number 1002350768

I am place double order of Sony LED TV by mistake so please cancel of my order number [protected] thanks again...
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Nitesh S Jaiswal
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Products exchange collected

Address:Chinchwad

Collect ur products n refund my money fake order received...
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C
Cheruku aravind kumar
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Iam complaining about tv

Address:Chikkadpally

Iam complaining about sony customer service it is located in chikkadpally Hyderabad they have given me wrong information about my tv repair and the technician name is lingishetty babu he tried to collect much and more money from us by giving wrong information actual price is 4000 but he told us 18500 to 19500.if the technician given us wrong information how the buyers will believe in technician and sony company....
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R
RC Ahampa Rathore
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LED Sony TV 40 inch

Address:Raichand Ahampa Dr BR Ambedkar colony Barmer 344001 Raj Near Thar Public school

I have a Sony TV 40 inch which turns on automatically when I turns on for some time, and then turns off...
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U
ujjwal38
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Bluetooth speaker XB01 serial number is not matching with Invoice serial number

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India
Website:Flipkart.com

I bought Sony XB01 Portable Bluetooth Speaker on[protected] Yesterday(2oct, 2020) i went to Sony Service center and they found that speaker Serial Number is not matching with the Invoice serial number and Sony Service Center said that they can't procced and i can't claim the warranty because of serial number Mismatch .I called in flipkart and they said they will get back before 7th september 2020 But 1 year warranty will expire on 13th october...
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On 2/10/2020 the amount of 2999 whas debited from my account I didn't place any order or purchased any thing but it was automatically debited I request you to kindly look into it and refund fund the amount and I also have support id 8444176...
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Website:www.sonyliv.com

Dear Sir/Madam,

I have purchased one month subscription for sony liv for rs 299.00 on 29.09.2020. After payment my subscription has not been activated till now, also I have been charged twice. This amount got deducted twice from my Bank account. From yesterday, I have been sending messages through the sonyliv app but no action has been taken. Have send email as well at [protected]@sonyliv.com. But, no one contacted till now....
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R
Rishi Sharma007
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Led tv repair but not succeed

Address:S 55/35 2ND FLOOR DLF PHASE 3 S BLOCK NR ST STEPHENS HOSPITAL GURGAON 122002 HARYANA
Website:sony pvt ltd

Hello sir,

Maine jan 2020 apna led tv repir karwaya tha pura board change huwa tha. Led tv model kdl -43w800d hai, 9000 plus

Maine pay kiye hai, led tv fir 2 sep ko kharab ho gaya hai, tikon board ke liye bola maine advace de diya t con board se bhi nahi huwa,

Sony service senter wale cleyer jawab nahi de rahe hai, pahle bole kuch paise de kar new mil jayega, itne din ho gaye hai koi respone...
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A
Aarti_Mandal5
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Fake kbc

Address:Delhi

If you have receive a call or msg from kbc then its all fake don't pay money without sony prize permission... I'm winning a product but everyone demanding money then i contact with sonyprize.com official they guide me and help me to receive my prize
Thanku to sony prize
And please don't receive fake call...
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S
Shaan Haider
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Subscription pack

I subscribed to sony liv pack of 199 rs but it isnt activated which spares me from playing Play ALong Gold...
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wizkid27
Dec 24, 2021
This thread was updated on Dec 24, 2021
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bdv-e4100 - faulty printed motherboard

My bdv-e4100 (Home theatre) was suddenly having issues, went to sony service center vigneshwar service in bangalore, kept the system for 2 months and then i got it picked up as they says part is not available, it was just a 2-3 years old system very worst service, no calls, no intimations, no eta, pathetic handling of the issue. Spoke to sony customer service, they says they will share me a replacement of a lesser unit as part caanot be procured...
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Address:Electronic City, Bangalore

I purchased this camera some 3 weeks back. Within 7 days lcd was unable to display and i got the replacement. Now with this new camera i’m having another issues, it’s unable to take images in raw format. For last 3-4 days i’m struggling with sony service center and sony show room. None of them are able to assist me, this is a pure harassment. Service center guys are straight away denying support, with this kind of poor product knowledge...
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