Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:C-2 ROOM NO-802,PRAMUKH GREENS,CHALA

I have purchased sony music system (Sony ht-s350 2.1ch soundbar with wireless subwoofer) from croma outlet chala, vapi, gujarat-396191 on 03.09.2020. During installation by sony service engineer it's found not working. So decide by service engineer that same will be replace as soon as possible. But we are not get new system till now....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhuwan1979
Report
Copy

Headphone model xb650bt

Address:SONY INDIA LTD.

Bought headfone on january2019 from amazone. It has a cracked hing which i noticed very late, within few months even using cautiously it got fully broken.

I approched the service centre to get it repaired.

After a week they told me they can not repair it.

I contacted sony support thru mail and thru phone also.

They assured me on phone to repair or replace it.

But then...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:awani Sony Authorised service centre address ( I contact through authorised dealer shilp sales station road bhuj Kutch. Gujarat. 370001) Kishor bhai. Mo no- 846977196 Avani Electronic shop no 35. Mani complex Plot no 84. Sector 8 Mr Madhuban maltiplex Ra

Respected sir

Avani sony tv service centre (Bharat gajjar) and sony tv authorised dealer shilp sales bhuj (Kishor bhai) is being cheated with the customer and with the sony company and the name of the sony company is also being spooled by them
I bought a sony 32w622g (Sn no 8213595-j) smart led tv (23000 rupees) from sony tv authorised dealer shilp sales bhuj on 15/06/2020, but within two months the sony tv had gone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I'm facing problem in my earphones since few days. I can hear sound only from one side. Another side sound is inaudible. It's in the warranty period. I want to replace them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
justice kk lahoti
from Noida, Uttar Pradesh
Report
Copy

Sony Bravia TV, undue delay in repair.

Address:India / Japan

My sony tv is lying with your service centre at Noida since[protected]. It was informed that there is problem in mother board and it is to be brought from Company. But after awaiting a long the TV could not be repaired. Please look into the matter and do the needful at an earliest. I am compel to write you asI am unable to get proper response from your service center.
Thanks,
Just KK Lahoti
add: B23, Sec 14, Noida 201301br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amrit shukla
Report
Copy

Sony bravia klv-32ex330

Address:D-08,CATC COLONY,BAMRAULI,PRAYAGRAJ

Sir/Madam,
Want to submit my grievance to you with respect to my experience with sony and till now my problem not resolve. My problem started as I handover my Sony BRAVIA KLV-32EX330 IN5, serial no. 3290950 purchased in February 2013 to Sony authorized service center, Prayagraj-U.P. on dated 17 June 2020 .
In my TV 6 time blinking problem coming and screen going black so I handover my TV to service center with instruction...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Parvathy Mandiram, P O Cheruthuruthy

I have purchased a led 32 inch wg61 model on 28th august 2020 from st. George electronica pvt. Ltd. Sg complex vadakke stand thrissur. Full payment was made using swiping debit card.

Till this point of time installation is not being effective. Its been 4 days now. Kindly look into the matter or i may have to seek consumer court in this regard for the compensation for the delay caused....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chaitanya Electronic (authorised Sony Service Centre), Chinchwad Pune

I will be logging a case against Sony India and a police complaint against one of your Authorised Service Center "Chaitanya Electronic, Chinchwad Pune.
This Sony Service Center has taken away my Bravia TV's original motherboard and my TV panel is still lying unrepaired at the centre.
TV was submitted for simple backlight issue(as investigated previously by same Service Center) and now I am asked to take a new TV instead of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dpsarora
Report
Copy

Sony bravia led tv EX52

Address:327-E,B.R.S.Nagar,Ludhiana

Display screen of my sony bravia led tv model ex52 is not working.
Please attend & sort out issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prerna Bubna
Report
Copy

Non delivery of Sony tv

Address:Neosa Electronic Pvt Ltd. 158 SP Mukherjee Road

Dear sir

This is to inform you that I am thoroughly being harassed by the Sony tv service. My Sony LCD tv was not working and I had submitted a request in neosa service centre. They had picked up my television on 07.08.2020. The Tv has no picture and they said it would be repaired in 10-12 days and along with I had paid an advance of Rs 3000. After repeated calls they promised to deliver since 19th but still it wasn’t delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Legend Gamers
Report
Copy

Pathetic Service -OLED

Address:G 301 Ajnara Intergirty Raj Nagar Extension Ghaziabad

I have Purchased KD-SSA8F OLED from Anil Radio House Nehru Nagar in 09.07.2019 . In my TV Internet is not connecting with any media of Wifi & Mobile since couple of months . due to Corona pandemic we were in our home town, now after reaching over there, we notice the complaint of internet . we log a complaint 61449895 .. person from N.R.I Electronics visited for this complaint on 26.08.2020 . after checking he confirmed that your TV is require...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Rajeev Kumar C/o Sri Newalal Ram Shop's Village And Post Kurum P. S. Rajrappa District Ramgarh Postal Pin No 825101 Mobile No 9835712225 and 9931530137 Email [email protected]

Sony 2 tb external hard disk drive
Model no. Hd-b2
Colour blue
Ordered and approved tuesday, 7th august 2018 by the flipkart
Delivered saturday, 11th august 2018
Order id - od[protected]
This product is not work, so please replace or refund my money....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhojravi
Report
Copy

Tv

Address:31-c-f,d blockShyam vihar phase1

Hi sir i bought sony led tv before 5 years. I bought rupees 39000 rs and 4500 to 2 year warranty extend. My hope sony company good product manufacturing but last 2 year many problems my tv. Wi-fi and sound, lineing problem. I call to sony tv engineer hi said 15000 cost for repairing. It, s time my sichuation is very poor please resolve my query my mail id [protected]@gmail.com my mobile number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preeti Ahluwalia
Report
Copy

Complaint regarding delay in TV repair

I had made a complaint with regards to my Sony Bravia HD LCD Tv KlV 32R422B IN5 on 13/8/2020 as it suddenly stopped working, I kept wanting for service engineer to visit for checking out problem but no one came for 5 days on my constant complaining on the phone of the sector 34 Chandigarh service centre, the service centre person came on 7th day and after checking the TV said that some IC of mother board has short circuited and he will check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have a Sony Bravia TV 55' Model No KDL 55W950B.
Serial No 3250614 Purchased in Pune from ezone in 2014 for more then Rs 1L.
For last 2 months the TV display comes on and off at will.
When the display is there the picture quality and sound is good but then the display just switches off automatically.
I contacted the Sony help line in June, they opened the TV and said the Mother Board is finished and I should replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendra Babu Grandhi
Report
Copy

Sony 32 inch KLV32R482B display problem

I bought sony 32 inch full hd tv for Rs 36, 000 going by its brand 5 years back.
Now I am facing display problem and the technician is saying panel need to be replaced which will cost 12000.
Why TVs from such a good company is not working after 4 or 5 years....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tanisha neema
Report
Copy

KDL Tv display error

When the tv is turned on it shows only few colorful lines over it. I think there is some display issues. The clicks of the remote can be heard but nothing comes on the display. Additional issue when we change the channel the background of the previous channels remains there only....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sr Rae
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data theft and immoral behaviour

My browsing data in youtube has been hacked and tracked and stolen by lowly people employed in your lowly organization, such menial acts of thievery are well displayed in TV shows like Indian Idol and Kapil sharma show...

You need to be less than a stupid to be able to understand that you will have to pay for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mitulsoni007
from Bhopal, Madhya Pradesh
Report
Copy

HT RT40 home theatre system

Address:Vadodara

Dear sir/ma'am,

I went to repair my home theatre soundbar speaker at kunj society, vadodara. After checking we found one speaker having crackling sound when loud. They told me we will call after checking. Then i got call in afternoon that your 3 speakers have to replace. They give me 5064 rs estimate. I told her that out of 3 speakers my 2 speakers were alright. What is the reason for that? She told me that I will call back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarunreddy0604
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation delayed by more than 6 days

We have purchased Sony X75H 55 inches brand new TV from bajaj electronics paradise circle on 15th August 2020. We have been promised by the shop that the TV will be installed by 17th August 2020. But when i called Sony on 17th evening they informed me that the dealer( Bajaj electronics) has not yet raised a request for the demo and installation. Immediately I had to raise the request and till date (21st August 2020) no one has contacted me...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy