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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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Chennai District
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600034

Sony India reviews & complaints page 32

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R
Rahils
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KDL-55W800D IN5 display issue

On 30 Sep2016 i have purchased KDL-55W800D IN5 and DAV-DZ350/CE12.Which cost me around 1, 29, 0000.00
AT 13 March2019, My KDL-55W800D IN5 stopped working.We raise a complain, As per the conclusion panel was damage.
somehow, ON 25 April 2019 another panel was Replaced and delivered, job No J90699506, which cost me 36503 rs
Now again on 2nd April 2020, suddenly KDL-55W800D IN5 stopped working.I need to know what is permanent...
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A
Aruna Prakasarao
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TV Model No KLV-40R452A IN5, 18541301

Address:Adyar, Chennai

We have registered a complain regarding our TV not functioning ie Audio is comming and no Video,
vide reference Job Reservation No[protected].
Based on that we have paid for the replacement of the panel and the company has repalced the panel and rectified, but the problem started again and still the very same problem
ie the red starting button is blinking 5times and stops and again starts blinking in phased...
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S
sandychd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for subscription but its not working

I have paid for SonyLIV subscription but it’s still showing package is expired on the app page fro premium shows...
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Address:Near palamandap Badambadi cuttack

I am given a headphone model number MDR-X1B450AP to the service center in the date of 24. 06.2020 that headphone is not audible in one side . In between the warrenty period I am given to this service center but till now I am not receive my product yet.sony service center is not working properly and their employees are not given a perfect details . I went frequently in the service center but they didn't respond NOW I'm feeling hopeless.So...
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V
Varun katragadda
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tv volume fixed

Address:Plot no:302,6th block,DivyaSree sakthi apartments,Mayuri nagar,Miyapur,Hyderabad,500049

My sony bravia tv volume is fixed to maximum 100 and i’m not able to adjust it, its asking me to long press the volume button but it’s not working, i’ve reset all the cables, reset my hd box and all but it still isn’t helping, please help us, there is no issue with the remote too as the buttons are working as the volume is going down with it but soon it’s increasing to maximum, problem might be my audio out or something but i’m...
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Address:Girias Investment Pvt.ltd.,No.249,AH Block,7th Main Road,1ST Street,Shanthi Colony,Chennai-600040

Hi sir,
We have purchase a brand new sony 32r202f (Hd) led tv on 23, sept, 2018. Sales person mr. Kasheef fazullah. F has explain all details but he didn't tell us about tv installation procedure properly... Due to that now we don't get our sony tv wall installation stand yet... Yesterday we went directly to girias showroom in shanthi colony (Chennai)& ask for the procedure to get those stand & installation, they given unneedful...
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Address:Sathe wasti, Lohegaon road, Near petrol pump, Pune 47

The service is not provided to us for wall mount the smart tv. I am very disappointed with the service. I will not buy any product of your company in the future if my problem is not resolved. The shopkeeper told me that the wall mount of the samrt tv (Sony bravia w67f) will be done within 2 days of the purchase. I purchased the tv on 12th august 2020 and now its 15th august 2020 the technician is not responding our calls. Pathetic service....
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Address:1063/30 Vidhya Ranya Apparments, Near All India Radio Station, Trichy Road, Cbe-641045Cbe-641045
Website:Google

Back door broken & camera lock couldn't fix...
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S
Srinivas Mudedla
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Sony led tv 32inches R20F

Address:H-no 5-81, near mutharam sbi bank, v/mandal mutharam manthani ,district peddapalli, pin 505184

Soney led 32inches R20F Tv stand fitting, plz kindly as much as requirements immediately now...
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H
Harshad Dalal
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sony tv model no klv 32 w672g

Address:2/6 Gyandeep saibaba Road Santacruz west Mumbai 400054 Opp Bank of Maharashtra

Issue as regard while changing channels on tv set the sound is not audio able and to switch off the tv set
After restart the sound is audio able.
Last time teqnician has visited the home and rectified the same issue.
But the same issue again and require issues to be resolved...
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S
Shankar v palankar
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Picture flickering

We had brought 46 inch tv and it was not working. We had got 49 inch tv by replacement company had given 1 year warranty and we have extended by 2 year by paying charge. Now the tv which we had got by replacement is not working in warranty period and problem was automatic on and off of screen. We had complained and complaint number is 59835186. Technision had come and changed the board. After change of board there was a green shade. Our problem...
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senthil202
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Unfortunate to be sony customer

Address:b 202, mangal apartments, 16 vasundhara enclave delhi 110096

I lodged a complaint in ap networks on 15/6/20 for speakers which were not working vide complaint no.0072542, engineer visited and informed that both the speakers has to be replaced and asked for 50% of the spares part charges which i paid along with 240/- as visiting charges, even after 1 month nothing was done hence visited their office and met mr pradeep, he said they have only one speaker which he said will install within 2 days, it was...
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P
pvreddy75
from Hyderabad, Telangana
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bravia tv display issue

I have brought klv-40w562d model tv in may 2016. After exactly 4 years suddenly got the black screen and no sound. If we play any video using external input, after 2mins its going black and no response.

Registered a complaint and no response from the service yet.

Sony customer care representative saying that "its all about electronic devices, and no guarantee after an year" in that case why should we spend this...
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S
Sakiv1290
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subscription not activated despite payments

Website:Sonyliv.com

All the payment details and invoices are shared but still the premium subscription is not activated. They keep closing the complaint without resolving it. A third class company.....
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I have purchased a sony bravia 32 inches lcd tv model series ex300 6 yrs old and recently i have observed there are a lot of wrinkles on the lcd screen. Also there is some foul odour coming from the lcd panel. Considering the brand value of sony which is one of the top brands globally i need sony to check the issue with my tv on high priority and resolve it at the earliest....
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Theres a blank screen when i try to play any live channel on sony LIV...
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K
Khushbukk@27
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Sony TV Screen Showing Vertical Lines

I have purchased 43inches Sony tv model no. 43W772E in the year 2017 dt. 13/10/2017 from Reliance Retail Limited in Indore. All of a sudden, our sony tv has started showing vertical lines on the screen and is an eyesore to see that such a branded tv has given way in less than 3 years and nothing is being done to address this issue at your end even after making complaint on your toll free number.

At the time of purchase of such...
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N
nagma fazal
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Wifi not recognizable

Some apps like 'prime video ' or 'youtube ' is not supporting the highest network we have, and there is no tv update option....
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S
Shiek ibrahim
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Tv

Address:12 Arulmurugan nagar main road keelkattalai Chennai 117

Sir
My sonyled is not working properly there is picture for sometime then there is blackout again it comes back to life i request immediate tectification...
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B
Bhagirathi mahanta
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Latest episode not play

Address:Jakkur .Bangalore Karnataka 560064

India's best dancer show 16 episode not play any reason...
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