Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Sony India reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I purchased sony bravia tv last Saturday but no one come for installation even after repeated calls from me. Even customer care representatives kept telling me that they escalated my case.Till today no one has come for demo and installation, even not received single call for same.I don't think Sony is taking any action against escalation. Really bad impression about Sony, don't know what can I do next.
Please help. I tired...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:VILL-KANDURI P.O-EROALI P.S-KHARGRAM, DIST-MURSHIDABAD PIN 742147

I buying sony tv Model No- kdl 6603w 43 cm on 21/10/2020 online purchased through Amazon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrakashSaini07
from Powai, Maharashtra
Report
Copy

Live channels are not playing

We have taken the premium on 24 August 2020 (6 month pack) to which it'll expire on 20 Feb 2021 but we're unable to watch live channels. What is the issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem Bhalekar
Report
Copy

Bluetooth earphone is not working

Address:602/gurumauli CHS ganesh chowk d n nagar Andheri west
Website:Amazon

Hi, I am nikhil kargutkar
I am purchased new earphone @15.07.2020 since I used the sony earphone for a few days but the earphone is not working properly model name sony wi- c4 100 .the earphone quality is very cheap . earphone is not working from one side.and your customer support is also not guiding the proper service center address. so please kindly look into this matter and do needful as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nallamuthu Arumugam
Report
Copy

43w800c/2015

Address:A4, TNHB, kollapaty, Animoor(post), tiruchengode&(Tk)Namakkal District-637214

டிவி படம் தெரியவில்லை...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mangat Gandhi
Report
Copy

Led tv Ex65

Address:454 FF L B Enclave Sector 49- A Chandigarh 160047

TV is not showing power supply and not getting on. I would like to request for checking & repairing the same as soon as possible.
Pl contact and confirm for repair.

ThankYou

Mangat Gandhi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malyadri Reddy T
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony TV 49 *7500f 4k uhd back lights issue

Address:MarutiNager 2nd Line, Kurnool Road

Hello sir,
I am call and raise complaint to sony tv customer care they took complaint (Dear Customer Your Service Request ID 63360450 is assigned to Pranank Electronics - Arundal Pet - Guntur; Phone No[protected];then intimate repair cost of 5000 will go to service center and handover the TV, after 1 week they intimate square part cost changed so we need extra 1500 hundred, whereas I was accepted but again 2 days after call and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devang D
from mumbai, Maharashtra
Report
Copy

Sony Oled KD-65A8G (Serial number 8002294)

Address:nehanjali Electronics And Trading PVT LTD 4, Heena Gaurav Heights, S. V. Road, Kandivali West, Mumbai, Maharashtra 400067

I had Purchased Sony OLED TV KD -65A8G SERIAL NUMBER 8002294 on March 01, 2020 from Snehanjali Electronics And Trading PVT LTD in Kandivali (West) (invoice Attached). In month of April (during lockdown) I use to get error messages of image retention (Image 1 ). During lockdown I had called Sony but they had informed we can’t send anyone right now. Almost when lockdown opened I had called up Sony customer care (month ago 15/09/2020) my customer...
+11 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
We have purchased a Sony BRAVIA LED in the year of 2017. We have faced several problems during its warranty period and even after that we have invested about 25k rupees on 2 repairing. Still it is giving problems like screen bleeding and distorted color issues. Please take a note that we have purchased this Monitor because we trusted the brand for its build quality. We feel that we have been duped by buying this product.

We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jain Seshan
Report
Copy

KD-49X8200E TV purchased in sep 2018

Sony TV KD-49X8200E TV I purchased in sep 2018 reported Display issue in Sep 2020, just in 2 years. I choose Sony Product for quality, sit back & enjoy life without worry of issues.

I am an user of Sony Products, but unfortunately now it seems to be not, since my hard earned money is become worthless, buying worthless product with highest cost. within 2 year pay more than 1/4 of the amount for repairing the TV is beyond imagination...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeeb Dhar
Report
Copy

Sony oled tv 55a9g

Address:Reliance Retail Limited, Reliance Digital, Silchar. Store contact no 03842-235008/5000

I have purchased one SONY OLED TV 55A9G on 07/10/2020 from Reliance Retail Limited, Reliance Digital, Silchar. With this purchase there was gift item ( cash memo enclosed for your ready reference ). But I am yet to receive gift item till to date, the gift items are 1. SONY CH700 BU (one) & 2. SONY CH700 BL (one ). Several times the outlet was contacted but they are taking time to deliver . One day I got call from the outlet to receive the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello
I bought sony 8000h 55inch in 81000₹
On 10th October but on 23th october ive noticed black spots on screen for the same i made a complaint and engineer also visited same day
He wants me to submit the tv for 4-5 days for repair to the service center which is 70 km away from my city than
I talked to service center manger
He said will send mail to sony for replacement only then can do anything.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamal_2626
Report
Copy

Sony LED TV bad quality

I have purchased a Sony bravia 49 inch led tv in 2017. Few days back (on 19.10.2020) suddenly my Tv display got half blurred
and several stripes coming in display. I called customer care and booked a service request on 20.10.2020. On 23rd oct
one customer service person visted our home and on examining our TV he told display needs to be changed and it will cost
minimum 25000 to 30000. We shocked because with in 4 years...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parminder Jawsons
Report
Copy

Damaged product delivered

Address:#2351/11-A, Street No.4,Jammu Colony,Ldh

Sir/Mam
I had recently purchased a Sony LEd TV model no, KD-43*8000H from the Dealer MEHTAB MOTORS AND TRADING COMPANY located at Main Market, Model Town, .Ludhiana. on Date 14/09/2020 vide Bill No 2020-21/6433
Within days of purchase the LED started developing multiple faults due to manufacturing defects, After due deliberation and frequent visits to the dealer the Unit was replaced.
The replacement unit was delivered...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Amitabh Bachchan is an unethical host. I know that consumer complaints on this forums are not taken seriously into consideration by the Indian Cosumer Complaints forum but someone needs to speak against this show.

Amitabh Bachcan clearly wastes time on the show unlike its abroad counterparts. This show has not become a game show but a talk show. There are many contestants who can participate but Amitabh goes on by wasting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello Sony Team,
I have subscribe my sony live account on 28th sept 2020 & i have amt paid from paytm account but my sony live subcription is not active any issues to sony liv ?? i have mailed to sony liv & i also shared all details in mails & i call to consumer complaint but not responding from call also... please take any action from sony liv...
i am requesting you to solve my querry asap.

Thanks & regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hubli karnataka

I had called sony customer care to send some one to check my tv as my sony bravia tv has horizontal lines. The sony service representative Mr girish checked my tv and told me that my display screen is damaged and need to replaced. Then they told me that the total estimated charges is 35359 rs and 500 rs extra for transportation. I paid my amount on 6th Oct 2020 to Mr prakash and he collected my tv . now when I call customer care after 15...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:ZOROASTRIAN COLONY, FRAMJI CANA BLDG, CHIKALWADI, MUMBAI

It’s now nearly a month but they are cheating me by sending some old speakers and want me to pay r. 3, 500/- I asked for new brand speakers.

please find the snap of the old speakers which they sent.

Please help me as I can’t watch tv without sound

Refer my below mail

Dear Sir,
I had purchased Sony 3D smart led kdl43w800d from vijay sales, mumbai vide no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:33, Vijay Nagar, Opp VT Road, New Sanganer Road, Mansarovar, Jaipur

Dear Sir,

I have purchased the subcription of SonyLiv through Amazon having Amazon order number as D[protected]. After the payment was deducted from my bank account, the subscription wasn't initiated. Please look into the matter as soon as possible. Stop harassing your customers.

Thanks and Regards,
Siddhartha Govil...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smk@54321
Report
Copy

LED TV procured last year

Address:Pune

Sir / Madam,

We procured the LED TV of following details worth INR 62, 500/-- last year on 15th June 2020 :--

TV model name: KD-43X7500F,

Product 8D No : 18941711,

Serial No : 8103222

We observed abnormal lines on the TV screen, few days back. This problem was reported without any physical touch to TV, hence we called the Sony Service Engineer and told the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy