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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 25

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I've been charged for Rs. 299 for 1 month premium subscription in Sony Liv but it's not activated yet. I was finding for the customer care number but there is nothing as such in the app. I have sent the message about the issue but nobody has communicated me so far.

Please look into the matter and let me know ASAP....
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Adarsh N
from Mysore, Karnataka
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Sony LIV unauthorized swiping of my card

Team, I had emailed in details to Sony LIV support but of all waste, they just want to escape rather giving solution, I subscribed for Sony LIV Premium when in Bahrain however I moved to India lost all subscription without any fix, I emailed in detail about this with transaction receipt but of no use, my Bahrain Credit card is getting swiped just for nothing and I just have no way to stop this transaction, please please help stop this, i...
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Address:Lakhisarai, Bihar

I have called the nearest service centre on 5th Nov 2020 regarding this problem. They visited and told that they will replace the detective parts in a week. They passed a month without doing any productive support even after having talk with Bhagalpur (Bihar) service centre manager Pankaj Raj.
On 1st Dec 2020 I talked with his Area Manager - Sujit Singh. That day they told that your complain had not been registered as you hadn't done...
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Afzal Hanan
from Powai, Maharashtra
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Screen blinking

Address:Keerthi (h), kodiyathur (po), mukkam (via), kozhikode , 673602

Screen starts blinking and changes colour to black and white while running...
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A
Avishek Sinha Roy
from Delhi, Delhi
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Unable to watch live games in sony liv in web browser

I have subscribed to 1 month premium sony liv 15-20 days back. However, I am unable to watch any live games. A black screen just appears and nothing happens whenever I try to watch any game. I have complained through mail multiple times (at least 10 times), however they are not bothered to reply (or give a automated generated response). I did not face any such issue with any other OTT platform I have subscribed (Netflix, Amazon, Disney Hotstar)....
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anoop tripathi
from Mumbai, Maharashtra
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Sony Bravia Model No. KLV-40R452A IN5 Serial No.- 4306318

Hi,

Current Job No- J01998339
Old Job No- J92496748
Old Job No- J92471306

I purchased this SONY TV in Mid of 2013 by spending Rs 55000/- from Chennai

And in last year means in Dec 2019 1st time i had given it for repair on Sony Service Center due to screen was not coming that time i spent more than 5000/-

And now again in Dec 2020 same problem occurred and i visited...
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Saurabh Kumar
from Mumbai, Maharashtra
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Complaint no. 64238672 not yet resolved since 10 days

Dear sony india team

I had registered a complaint on 08th dec 2020 via complaint no. 64238672 regarding my tv is not starting. Then once engineer visited home and informed of change of board. For which I agreed and then in visit he came with unsealed and faulty product which he has taken back. But since then no update from sony. Even though your customer care reverted on mail that your regional office will be in touch immediately...
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shagufta gite
from Powai, Maharashtra
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Subscription money deducted from my account but service not activated

My upi transaction id is[protected]. Money has got deducted from my account have raised this issue multiple times through emails and app but my service has not been activated and nor have i got any response from your end. Also tried calling on various numbers but has not been helpful. Pls refund my money because i dont want to take any subscription...
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sunil kumar hansda
from Powai, Maharashtra
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Adapter and speaker not supply current

Address:at -muturkham,p.o.-jarapal, p.s.- baharagora,pin 832101

Adapter and speaker not supply current....
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P
from Powai, Maharashtra
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Smart TV

Apps like Netflix, Amazon prime not getting connected to WIFI

I did factory reset and set up the TV, connected to wifi and all were working

When I went back to TV and came back on apps it again shows wifi connected but no internet

Seems like TV Operating System issue...
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shyam 123456789
from Mumbai, Maharashtra
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Not responding sony tv customers care or

I have purchased sony tv model KDL 43 W 950D on the date 10/2016 because of good brand name in market. In September month when I switched the TV on it was blinking with red light five times. No picture no sound.
I have raised the complaints to customer care on sept 2020 and I got the call from techician whom demanded for Rs 300 service charge for visiting house and when I agreed for it, he just came to my house and said that the problem...
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A
Ananth Konambi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription not activated

I have paid Rs.999-00 on 9.12.2020 through my debit card xxxxx1036, towards one year subscription to sony liv app in my mobile. But you have not activated till now and you even not bothered to send me id and password. please see the attachments and activate liv .
K, P, Ananthapadmanabha
[protected]@gmail.com
phone: [protected]...
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amit7006
from Powai, Maharashtra
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Tv is not working

Address:Belur

My tv is not working...the red light is blinking 5 times..i want to lodge service request..my contact no is [protected]...
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shyam 123456789
from Mumbai, Maharashtra
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Make the TV panel available or give a new TV

Sony TV officers do not reply to my emails and do not make calls. I have been doing nothing for 4 months. I hope you will get rid of this problem.

I have purchase sony tv KDL 43w 950D My TV fell off on September 2020. I spoke to the customer care center and sent to Technician, they said that the TV panel is damaged, its cost is 19 thousand rupees. I gave them 10 thousands rupees After stopping the 1 1/2 month, her response...
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pareshsonu
from Powai, Maharashtra
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Klv - 43w672g

Address:C-711 , Savoyard nager , Near Military camp , datt mandir rd , malad east , mumbai - 400097
Website:[email protected]

My self darshika misty, I purchase sony bravia KLV - 43W672G in July 2020 . I purchase from malad west, mumbai - venus electrovision which is very famous for Sony products .
the product after 2 to 3 month the line is coming in tv panel, i complained to malad east services center . after that the checking person is coming Mr kabish the first time is coming for check up they mention there is no issue but after 5 days approx in October...
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Address:Noida

Job no. J01718493 dated 7th November 2020 : Product Still at Service Point Noida.
- Quality Issue not getting addressed by SONY India.
-Harassment - Being forced to accept a defective product
-Despite Visiting Service Point: Product found Defective As it is. Hence not collected back. Sony was informed via email as well as Twitter.
- Misuse of product by Service network.
- Request for replacement of quality...
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Kindly cancel my subscription i am unable to cancel it from app and website.
Email: [protected]@gmail.com...
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Deepak_mange
from Powai, Maharashtra
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Television service issue

Address:GF 01, Sai Darshan Soc, E Wing Opp. Sai Baba Mandir, Kalyan Shill Sonarpada, Dombivali

Respected sir,
Request id : 63624624
mob no.[protected]
job no.J01885574
we have lodge complaint on issue of partial dust on my tv set screen.your engineered visited to my place and for same reason it was taken to service center to get done. i was not get any updates on its delivery to me so i taken follow up but authorized person is always giving me different issue related to his problem to get delivered and assuring...
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Nbhukka Naveen
from Hyderabad, Telangana
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Misbehaving with customers

Good evening I ordered a 108 inch sony bravia led tv yesterday and I got it delivered today but the person who came to install it misbheaved and scold my father so please take sivier action towards him his name is ramu goud...
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Address:Rajpath Service Center, Bhubaneswar

Dear Mam/Sir,
With reference to the trail I was expecting a solution but nothing happened yet since 27.12.2019. For why I have already paid an advance of Rs. 2000 as advised by the concerned person of your service center and did follow up many times during this period.

But when i am asking for the recent update now, they are telling me that this problem of my music system can't be resolved though the plant is...
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