Sony India Complaints & Reviews

My bdv-e4100 (Home theatre) was suddenly having issues, went to sony service center vigneshwar service in bangalore, kept the system for 2 months and then i got it picked up as they says part is not available, it was just a 2-3 years old system very worst service, no calls, no intimations, no eta, pathetic handling of the issue. Spoke to sony customer service, they says they will share me a replacement of a lesser unit as part caanot be procured...

I purchased this camera some 3 weeks back. Within 7 days lcd was unable to display and i got the replacement. Now with this new camera i’m having another issues, it’s unable to take images in raw format. For last 3-4 days i’m struggling with sony service center and sony show room. None of them are able to assist me, this is a pure harassment. Service center guys are straight away denying support, with this kind of poor product knowledge...

My tv anccedently screen broken and my tv is purchased before 20 ago so pl arrange technician as early as possible...

I reside in Ranchi, I contacted your sony service centre regarding repair of my tv.
Your representative came and repaired my tv. My father is not technology friendly and I live outstation
He switched my tv mother board, nd even after continuous calling he is not visiting us.
He even didn't gave him fee slip, but charged 25000 for repair.
Kindly look into the matter.
Now my 50, 000 tv looks like 10, 000...

I have booked a service request (#[protected] on 14th september, 2020 regarding vertical lines problems on my sony tv screen (Model # kdl - 43w800c, serial # 4506073). It has been assigned the ticket to neosa electronics (P) ltd (Sony authorized service center, 70/1/2, gouri bari lane, west bengal, kolkata -700004) and sony service engineer came to my home on 16th september, 2020 and he suspected the issue on tricon board and estimated the...

Gave my mobile handset for display service and still no proper response for more than 3 months from the service centre in krishnagiri......

My bravia tv was not in order a month ago. I complained and service engineer visited and informed that screen was not working and to pay rs. 27641/- on acount of sony ind. It was informed that the tv will be replaced as it is in warranty period. I have paid the amount through neft on 15.09.2020. However, no replacement has been done till date. Kindly expedite the same.
I tried to call on customer care several times but service is...

My new tv had a issue with the screen and we called the sony showroom from where we bought it. Serviceman came our home and checked the tv and said that the whole screen panel needs to be exchanged so he took te tv with him. He said that we will get our tv back in 4-5 days but when we called them after 4-5 days they said it will take 7-8 more days as the parts have not yet received to change. And he said we can't tell you how much time will...

It's been almost three years that i have purchased this tv with international warranty. Now it is showing horizontal black lines and blurred image below the black lines. Feild technician who visited said that it will cost around 38000 for changing the panel or they will give 6000 for my existing tv as exchange offer to purchase a tv worth 95000.
Can you please tell us, does this screen issue really require a panel change as the panel...

Sir, please for television not clear picture or image

Customer contact phone no # and another no.# #...

Sony led tv 4k hdr 65 inch not working...

I purchased sony tv 43inch 4k... Within 3year motherboard complaint... I purchased sony only for the reason best company.. But now i'm sure waste company... Now i'm facing the problem from house that i choose this company... Inever recommend anyone to buy any products from sony...

Unable to turn on the LCD...

I have sony bravia 49 uhd 3d smart led tv-49x8500b product which was purchased by us on 14.11.2014 and since then this product has given us a series of problems.

My recent complaint number 61584076 is still not addressed. The engineer visited 4 weeks back and then i was told the part (Tuner board) would be ordered and since then i have followed up continuously with vega electronics mr mari who kept telling me that the part...

TV has come back with new display issues that were not present when it was handed over to the service center for repair, and was returned with the assurance that it was working fine - AND HAS BEEN TESTED THOROUGHLY. No reference to the new display issue or reason why.

Quick summary of the problem history:

TV MODEL NO : KD 49X7500E
SERIAL NUMBER : 8002991
PURCHASED ON :[protected] at Croma
br...

The app shows cancellation option only while subscribing. Once subscribed and card details are obtained, they don't allow in the system to cancel the subscription....

Hi,
I have raised a service issue in my LED screen as some lines are appearing in the screen.
Since I have a warranty upto Jan-21.
Technician had visited and said it's a physical damage hence it won't cover under warranty, which we are denying.
Would request higher officials in this issues and wld request you to solve at the earliest.
Regards,
Mahipalreddy
[protected]...

I had purchased sony bravia kd-49x8500g tv from croma on june 10th 2020. Within a month the tv developed defect and i had raised complain to customer care. Sony’s service engineer diagnosed it as a faulty motherboard (There was red light blinking continuously) and after continuous follow up for more than a month they agreed to replace it. It got replaced on 19th aug 20 and next day it again developed the same problem (Tv getting auto off...

Tv is not working properly since it came back from the service centre, and i have tried complaining about this many times but the people that work for sony are very careless. I am really very disappointed. Actually i use to think very high of sony. But now i know its all just a sham....

I'm facing problem in my earphones since few days. I can hear sound only from one side (Right side only). Another side sound is not hearing. I want to replace them....