Sony India Complaints & Reviews

I have a Sony TV 40 inch which turns on automatically when I turns on for some time, and then turns off

I bought Sony XB01 Portable Bluetooth Speaker on[protected] Yesterday(2oct, 2020) i went to Sony Service center and they found that speaker Serial Number is not matching with the Invoice serial number and Sony Service Center said that they can't procced and i can't claim the warranty because of serial number Mismatch .I called in flipkart and they said they will get back before 7th september 2020 But 1 year warranty will expire on 13th october after that i will have to Throw my speaker in Dustbin.

This is horrible cheating with customer my hole day got wasted I was planning to visit service center For Months and today this

On 2/10/2020 the amount of 2999 whas debited from my account I didn't place any order or purchased any thing but it was automatically debited I request you to kindly look into it and refund fund the amount and I also have support id 8444176

Dear Sir/Madam,

I have purchased one month subscription for sony liv for rs 299.00 on 29.09.2020. After payment my subscription has not been activated till now, also I have been charged twice. This amount got deducted twice from my Bank account. From yesterday, I have been sending messages through the sonyliv app but no action has been taken. Have send email as well at [protected]@sonyliv.com. But, no one contacted till now....

Hello sir,

Maine jan 2020 apna led tv repir karwaya tha pura board change huwa tha. Led tv model kdl -43w800d hai, 9000 plus

Maine pay kiye hai, led tv fir 2 sep ko kharab ho gaya hai, tikon board ke liye bola maine advace de diya t con board se bhi nahi huwa,

Sony service senter wale cleyer jawab nahi de rahe hai, pahle bole kuch paise de kar new mil jayega, itne din ho gaye hai koi respone nahi hai sir, fraud sony service sentre

Plz help me as soon aspossible
Repair my tv, call [protected]

If you have receive a call or msg from kbc then its all fake don't pay money without sony prize permission... I'm winning a product but everyone demanding money then i contact with sonyprize.com official they guide me and help me to receive my prize
Thanku to sony prize
And please don't receive fake call

I subscribed to sony liv pack of 199 rs but it isnt activated which spares me from playing Play ALong Gold

My bdv-e4100 (Home theatre) was suddenly having issues, went to sony service center vigneshwar service in bangalore, kept the system for 2 months and then i got it picked up as they says part is not available, it was just a 2-3 years old system very worst service, no calls, no intimations, no eta, pathetic handling of the issue. Spoke to sony customer service, they says they will share me a replacement of a lesser unit as part caanot be procured...

I purchased this camera some 3 weeks back. Within 7 days lcd was unable to display and i got the replacement. Now with this new camera i’m having another issues, it’s unable to take images in raw format. For last 3-4 days i’m struggling with sony service center and sony show room. None of them are able to assist me, this is a pure harassment. Service center guys are straight away denying support, with this kind of poor product knowledge i really wonder how do they even get recruited in service centers. I called up customer care and they don’t have any online support for cameras. So now i’m stuck with a faulty camera and apparently there is nobody from sony who can assist me. Can someone please assist me, this is a costly product and i expect some sort of resolution.

My tv anccedently screen broken and my tv is purchased before 20 ago so pl arrange technician as early as possible

I reside in Ranchi, I contacted your sony service centre regarding repair of my tv.
Your representative came and repaired my tv. My father is not technology friendly and I live outstation
He switched my tv mother board, nd even after continuous calling he is not visiting us.
He even didn't gave him fee slip, but charged 25000 for repair.
Kindly look into the matter.
Now my 50, 000 tv looks like 10, 000 tv .

I have booked a service request (#[protected] on 14th september, 2020 regarding vertical lines problems on my sony tv screen (Model # kdl - 43w800c, serial # 4506073). It has been assigned the ticket to neosa electronics (P) ltd (Sony authorized service center, 70/1/2, gouri bari lane, west bengal, kolkata -700004) and sony service engineer came to my home on 16th september, 2020 and he suspected the issue on tricon board and estimated the amount of rs. 6000/- for replacement with new tricon board. I agreed and was ready to pay advance for the same but he denied to accept the advance. He told me, once he gets triboard, he will come back to my home on 19th september and replace the faultytriboard and take the required charges after fixing the issues. Please refer to the attached service job sheet.

But as of now, i called 3-4 times to your toll free number[protected] and service center for follow up about the status of the request, he told me it is very difficult to find the triboard for above sony tv model but still he is trying to get it but no eta on this.

I am little worried about this situation, since i have lots of trust on sony india and hence purchased my sony tv with huge money (Rs - 69000/-). Now when i came to know, this is an old model and tough to get any parts for any problem situation. Being a customer, what do you advise me?

Since due to covid situation and all family members are staying at home without watching tv, it is very difficult for them to stay home without tv.
I would request you please provide any eta and/or some alternate solution (Stand by tv) until my problem gets resolved.

Please feel free to let me know if you need any more information. Thank you in advance for understanding my problems!!

Gave my mobile handset for display service and still no proper response for more than 3 months from the service centre in krishnagiri...

My bravia tv was not in order a month ago. I complained and service engineer visited and informed that screen was not working and to pay rs. 27641/- on acount of sony ind. It was informed that the tv will be replaced as it is in warranty period. I have paid the amount through neft on 15.09.2020. However, no replacement has been done till date. Kindly expedite the same.
I tried to call on customer care several times but service is so poor that when call is transferred to service section, no one receives the call even after lapse of 20-30 minutes.
In anticipation of early replacement
Name-sumit, job no. Of enquiry - j01187681, mobile no - [protected]

My new tv had a issue with the screen and we called the sony showroom from where we bought it. Serviceman came our home and checked the tv and said that the whole screen panel needs to be exchanged so he took te tv with him. He said that we will get our tv back in 4-5 days but when we called them after 4-5 days they said it will take 7-8 more days as the parts have not yet received to change. And he said we can't tell you how much time will it take it can take upto 10 days too or more.

It's been almost three years that i have purchased this tv with international warranty. Now it is showing horizontal black lines and blurred image below the black lines. Feild technician who visited said that it will cost around 38000 for changing the panel or they will give 6000 for my existing tv as exchange offer to purchase a tv worth 95000.
Can you please tell us, does this screen issue really require a panel change as the panel at times shows perfect picture.

Sir, please for television not clear picture or image

Customer contact phone no # and another no.# #

Sony led tv 4k hdr 65 inch not working

I purchased sony tv 43inch 4k... Within 3year motherboard complaint... I purchased sony only for the reason best company.. But now i'm sure waste company... Now i'm facing the problem from house that i choose this company... Inever recommend anyone to buy any products from sony

Unable to turn on the LCD