Sony India Complaints & Reviews

Dear Sir,

A brand new WIO LAP TOP PRODUCT CODE 27554968 was purchased from Sony India Authorised deaer.:"LAPTOP BAZAR".SPENCER
PLAZA, Chennai,vide sales Invoice No 605 dated 22.07.2012. serial No 7002487

Right ffrom the date of purchase we are finding lot of difficulties with the new Sony Lap tap Porudct and we have continuously following up
the matter with Sony India Pvt Ltd,with no...

Mr. Kenichiro Hibi,
Managing Director,
Sony India Pvt. Ltd.
A-31, Mohan Cooperative Industrial Estate,
Mathura Road,
New Delhi – 110 044.


Dear Mr Hibi,

Pls find below a list of mails sent and exchanged with Sony team. It's sad that despite repeated followups - even after 8 weeks my problem is still unresolved and whats more, no one in Sony even seems...

Hello,

I purchased Sony Bravia LED TV Model# KLV-24EX430 by December 2012. Unfortunately it was dead (Not getting Power ON and No LED Blinking) by 17th Feb 2013. I contacted and raised a support request (Reference #[protected] on the same day at Sony Customer Center. They told that their support engineer will visit within next 48 working hours and fix the issue. The support person visited and brought the Main Board and Charger...

We bought Sony Bravia 32 inch LED( model KDL 32EX420).
Just after 2 months of the date of expiry of warranty period (i.e. 1yr & 2 months of purchase), the board of led got damaged second time during this period, which is costing around Rs.9000. After they repair it just after 2-3 days the main panel of led also damaged now which is costing around Rs.15000. The service center of the company said whatever the damage after warranty...

SONY 32" LCD (Model 32EX650) has been purchased on 29th Dec 2012 from Reliance Digital, Malakpet, Hyderabad.
Delivery and Installation was done in the first week of Jan 2013.
Suddenly TV stopped working from 16th Feb 2013.
I raised a complaint with Sony and that request has been assigned to Sree Balaji Electronics. Technician came and inspected the TV and confirmed that the Panel has gone bad.

Upon...

I have Sony Ericsson mobile VIVAZ and purchased 2 year back.
In July 2012, I have given it to authorized service centre at Baroda , Gujarat namely CCEL CARE CENTRE for the problem of charging, as it is not getting charged and become hot, following is my complaint against the services given
1. Initially service centre said it will take at least 2 to 3 days for repair.
2. In one hr time they called it got repaired .br...

Dear sir,
I Yagnesh Thakkar request you to take up my issue in your show so that i can get my mobile hand set back given in service
Details in brief has follows
Compliant against:- Sony xperia
Model:- sony xperia sola (M27i)
Ticket Id No. :- [protected]
Date of submission:- 11 feb 2013(for service under warranty)
Work order :- Replacement of ON/OFF Key and Touch Pannel

While...

bade achhe lagte hai is a popular show, in fact the only program i watch...i work whole day from 8:30 am & return tired at 6:00 pm...hoping to refresh myself with ram & priya...i can't afford to stay awake at 10:30 pm to watch balh...& so 7:00 pm was the best time....showing crime patrol & other violent shows at prime time is not correct, they can be shown after 10:00 pm....
PLEASE START BALH AGAIN AT 7:00 PM...I...

Hi,

I am posting this issue here in the hope that I will get a better response as compared to the customer care executives available on[protected].

I purchased this pone some 2.5 months back. Within 3rd day, the phone started showing software problem and phone would be hanging. My old ticket no. was [protected]. After that I went to Sony authorized service center at Ahmadabad regarding this problem. Then...

Dear Sir,

I have purchased a SONY BRAVIA LCD TV(Model No: KLV 22BX350) on june 2012. From the very fast day of installation I am facing a problem with the display.
I have launched complain for more than two times. Every time an engineer came to my home and always tried to justify that I am a blind and I am telling them lie.
I have also got some phone call from their end, they told me to go in front of my TV and...

Sir,
i have purchased a Sony vaio laptop on 27.03.2012 which is in warranty period, my laptop display has vanished automatically without any physical impact to it. when I contacted to the dealer (Super computer Amravati), he is refusing to service it at free of cost as it is in warranty period,instead he is stating that display problem is not covered in the warranty, and demanding for the extra service charge of 5000 rupees.
br...

Sir i had purchased Sony xperia sola from reliance digital(KANNUR) on December 2012,
on 5th of February i had a problem with touch panel, touch panel of my phone is completely gone,
i give my phone to Madonna(Authorized Sony service center in kannur) they told me that within one week phone will be repaired but they didn't give the reason for why the touch panel is gone within one month of purchase,

till...

Respected Sir/Madam,

I have lost my mobile today(23-Feb-2012) morning around 6.00 am. Please find below the required details - to track down my mobile. It would be really great, if you could assist in getting my lost mobile back. Kindly do the needful.

Name: YogaVignesh SP
Address:
no.8, 5th street,
Devi Karumari Amman Nagar,
Vijayanagar,br...

Display has one or two green spot which could be dead pixels. When contacted Sony refused to exchange as the number of spots is less than three!
I am providing the bill details: Bought from Ansar Gallery, Saudi Highway, Tubli, Kingdom of Bahrain PO Box 80156 bearing Bill No.515860 dated 28.1.13. The product has international warranty for one year.


Anoop Paul
Email: [protected]@yahoo.co.in
[protected]...

I buy camera of sony i.e. W-630 of rupees 7990 before 5 days. But now co. reduces that’s price by rupees 2000. That is fall of mrp by rupees 2000. Its not fair. They cheating their customer. Its general to reduces price in any product. But now its reduced by more than 25 %.
I got fall down in my product’s value by rupees 2000 with in a week.

I wants to refund of rupees 2000 or upgrade model of same mrp....

SONY INDIA PVT LTD SUCH A COMPANY HE IS USING LOW QUALITY MATERIAL IN THEIR ALL PRODUCTS. I HAD PURCHASED ONE SONY LCD BRAVIA MODEL NO-22CX350 ON 29/06/2012 BY PAYING 15900/- JSUT WITH IN TWO DAYS IT BECAME DEFECTIVE . FOUR LINE CAME IN DISPLAY WHICH IS TOO DIFFICULT TO SEE THE SCREEN.
IN THIS CONNECTION I APPROACHED TO DEALER AND SERVICE CENTRE AT BERHAMPUR NOTHING WAS DONE. WHEN I SEND A MAIL TO THE SONY COMPANY THEY REPLIED ME THAT...

My Laptop got stolen while travelling in National Travel from Pune to Banaglore. Bus was stopped for dinner around 8 pm on 4th Feb 13

I registered the complaint in Boregaon Police station, Satara. Below are details of my laptop

Model : Sony Vaio
Model Name: VPCEH36E/B IN5
Serial Number: 7002925
MAC Address 78843CFBD3AD
Wireless Lan MAC 64273795FFEF

In case any information...

I Purchased Sony vaio netbook MODEL NO " VPCYB35AN " purchased in "APRIL 2012 " . "(Dont Buy Sony Vaio Netbooks)"

It shows Operating system not found error & it was continuos & SONY VAIO NETBOOKS R AFFECTED BY Malicious Software (as stated on their website.

I complained SONY 3-4 Times but no USE, THEY couldn't give me any Solution to Operating System not found...

I have purchased TV on date 25-12-12 from "valuable lifestyle" canada corner nasik. 422002.
At the time of installation of tv at my home, engineer told us surprisingly that your tv is damaged. On the same date I have claimed product replacement warranty from company for the issue. The person who was manager at the valuable lifestyle ensured me that it is sole responsibility of me to replace your product under warranty so...

Dear Sir,
Please help me I Have Purchased a New Set Sony Xperia
ST21i2 on 17 December 2012 , After purchasing one day i
have problem in my phone When Sombody Call Me hering
Double Sound I am Thinking That its Network Problem But
Problem not in network .the problem is in Phone.
After that i Went to Sony Care Rohtak on 21st of December 2012 .Where
Enginner said to me Problem in...